Compatibility Matrix for Unified CCE

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'''Go to:''' [[:Category:Unified Contact Center Enterprise|'''Category:Unified Contact Center Enterprise''']]
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'''Its new location is:&nbsp; [https://www.cisco.com/c/en/us/support/customer-collaboration/unified-contact-center-enterprise/products-device-support-tables-list.html https://www.cisco.com/c/en/us/support/customer-collaboration/unified-contact-center-enterprise/products-device-support-tables-list.html]'''
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'''<font size="3">Introduction</font>'''
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| '''This compatibility matrix specifies all supported configurations and versions for Cisco Unified Contact Center Enterprise. The information in this compatibility matrix supersedes compatibility information in any other Cisco Unified Contact Center Enterprise documentation. If a configuration or version is not stated, that configuration or version is not supported.'''
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| '''The following list contains compatibility information for specific versions of Cisco Unified Contact Center Enterprise (Unified CCE or CCE). Click the required link. For general compatibility information that applies across all versions of CCE, see additional information below on this page.'''
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=== <u>'''IMPORTANT ANNOUNCEMENT'''</u>  ===
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We are retiring the DocWiki site at the end of August. The Compatibility Matrixes will be available from this page going forward:
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[https://www.cisco.com/c/en/us/support/customer-collaboration/unified-contact-center-enterprise/products-device-support-tables-list.html www.cisco.com/c/en/us/support/customer-collaboration/unified-contact-center-enterprise/products-device-support-tables-list.html]
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The Compatibility Matrix for 11.6(x) is only available from that page.
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:*[[Unified CCE Solution Compatibility Matrix for 11.5(x)|<font size="3">'''Unified CCE Solution Compatibility Matrix for 11.5(x)'''</font>]]
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:*[[Unified CCE Software Compatibility Matrix for ALL 7.x Releases|<font size="3">'''Unified CCE Software Compatibility Matrix for ALL 7.x Releases'''</font>]]
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= General Compatibility Information for CCE  =
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The following sections contain compatibility information that applies to all versions of CCE.<br><br>
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! style="background-color: rgb(255,255,204); color: green" | For Information on<br>
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! style="background-color: rgb(255,255,204); color: green" | Scope/Further Reading<br>
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| valign="top" | Unified CCE Compatibility with Service/Maintenance Releases
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| valign="top" | Except where specifically noted otherwise (in the tables below), Unified CCE supports all service/maintenance releases for compatible component versions. Cisco recommends that you run the latest available service/maintenance releases for Unified CCE components. For more information on the Unified CCE software maintenance strategy, see the [http://www.cisco.com/en/US/partner/products/sw/custcosw/ps1844/prod_bulletins_list.html Software Release and Support Methodology: ICM/IPCC].
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| valign="top" | Component Versions Supported During Upgrade
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| valign="top" | This document lists component versions supported for new installs and full upgrades. It does not list component versions that may be temporarily supported during an upgrade period. Consult the [http://www.cisco.com/en/US/products/sw/custcosw/ps1844/prod_installation_guides_list.html Cisco Unified Contact Center Enterprise Installation and Upgrade Guide] for your Unified CCE version for a list of any additional component versions supported during upgrade.
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| valign="top" | Unified CCE Component End of Life Notices <br>
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| valign="top" | Find out when a Cisco product has reached its [http://www.cisco.com/en/US/products/sw/custcosw/ps1844/prod_eol_notices_list.html End of Life] and what product upgrade and substitution options.
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Because this guide lists component versions until they reach last-date-of-support (the final stage in the end-of-life process) some of the component versions listed herein may have reached end-of-sale or end-of-software-maintenance-release.
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! style="background-color: rgb(255,255,204); color: green" | '''Back to:''' [[:Category:Unified Contact Center Enterprise|Category:Unified Contact Center Enterprise]]
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Revision as of 15:41, 31 August 2017


This content has moved!

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