Cisco WAAS Troubleshooting Guide for Release 4.1.3 and Later -- Troubleshooting Application Acceleration

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|[[Cisco WAAS Troubleshooting Guide for Release 4.1.3 and Later|Main Article]]<br>[[Cisco WAAS Troubleshooting Guide for Release 4.1.3 and Later -- Understanding the WAAS Architecture and Traffic Flow|Understanding the WAAS Architecture and Traffic Flow]]<br>[[Cisco WAAS Troubleshooting Guide for Release 4.1.3 and Later -- Preliminary WAAS Troubleshooting|Preliminary WAAS Troubleshooting]]<br>[[Cisco WAAS Troubleshooting Guide for Release 4.1.3 and Later -- Troubleshooting Optimization|Troubleshooting Optimization]]<br>[[Cisco WAAS Troubleshooting Guide for Release 4.1.3 and Later -- Troubleshooting Application Acceleration|Troubleshooting Application Acceleration]]<br>[[Cisco WAAS Troubleshooting Guide for Release 4.1.3 and Later -- Troubleshooting the CIFS AO|Troubleshooting the CIFS AO]]<br>[[Cisco WAAS Troubleshooting Guide for Release 4.1.3 and Later -- Troubleshooting the HTTP AO|Troubleshooting the HTTP AO]]<br>[[Cisco WAAS Troubleshooting Guide for Release 4.1.3 and Later -- Troubleshooting the EPM AO|Troubleshooting the EPM AO]]<br>[[Cisco WAAS Troubleshooting Guide for Release 4.1.3 and Later -- Troubleshooting the MAPI AO|Troubleshooting the MAPI AO]]<br>[[Cisco WAAS Troubleshooting Guide for Release 4.1.3 and Later -- Troubleshooting the NFS AO|Troubleshooting the NFS AO]]<br>[[Cisco WAAS Troubleshooting Guide for Release 4.1.3 and Later -- Troubleshooting the SSL AO|Troubleshooting the SSL AO]]<br>[[Cisco WAAS Troubleshooting Guide for Release 4.1.3 and Later -- Troubleshooting the Video AO|Troubleshooting the Video AO]]<br>[[Cisco WAAS Troubleshooting Guide for Release 4.1.3 and Later -- Troubleshooting the Generic AO|Troubleshooting the Generic AO]]<br>[[Cisco WAAS Troubleshooting Guide for Release 4.1.3 and Later -- Troubleshooting Overload Conditions|Troubleshooting Overload Conditions]]<br>[[Cisco WAAS Troubleshooting Guide for Release 4.1.3 and Later -- Troubleshooting WCCP|Troubleshooting WCCP]]<br>[[Cisco WAAS Troubleshooting Guide for Release 4.1.3 and Later -- Troubleshooting Disk and Hardware Problems|Troubleshooting Disk and Hardware Problems]]<br>[[Cisco WAAS Troubleshooting Guide for Release 4.1.3  and Later -- Troubleshooting Serial Inline Clusters|Troubleshooting Serial Inline Clusters]]<br>[[Cisco WAAS Troubleshooting Guide for Release 4.1.3 and Later -- Troubleshooting vWAAS|Troubleshooting vWAAS]]<br>[[Cisco WAAS Troubleshooting Guide for Release 4.1.3 and Later -- Troubleshooting WAAS Express|Troubleshooting WAAS Express]]<br>[[Cisco_WAAS_Troubleshooting_Guide_for_Release_4.1.3_and_Later_--_Troubleshooting_NAM_Integration|Troubleshooting NAM Integration]]<br>
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|[[Cisco WAAS Troubleshooting Guide for Release 4.1.3 and Later|Main Article]]<br>[[Cisco WAAS Troubleshooting Guide for Release 4.1.3 and Later -- Understanding the WAAS Architecture and Traffic Flow|Understanding the WAAS Architecture and Traffic Flow]]<br>[[Cisco WAAS Troubleshooting Guide for Release 4.1.3 and Later -- Preliminary WAAS Troubleshooting|Preliminary WAAS Troubleshooting]]<br>[[Cisco WAAS Troubleshooting Guide for Release 4.1.3 and Later -- Troubleshooting Optimization|Troubleshooting Optimization]]<br>[[Cisco WAAS Troubleshooting Guide for Release 4.1.3 and Later -- Troubleshooting Application Acceleration|Troubleshooting Application Acceleration]]<br>[[Cisco WAAS Troubleshooting Guide for Release 4.1.3 and Later -- Troubleshooting the CIFS AO|Troubleshooting the CIFS AO]]<br>[[Cisco WAAS Troubleshooting Guide for Release 4.1.3 and Later -- Troubleshooting the HTTP AO|Troubleshooting the HTTP AO]]<br>[[Cisco WAAS Troubleshooting Guide for Release 4.1.3 and Later -- Troubleshooting the EPM AO|Troubleshooting the EPM AO]]<br>[[Cisco WAAS Troubleshooting Guide for Release 4.1.3 and Later -- Troubleshooting the MAPI AO|Troubleshooting the MAPI AO]]<br>[[Cisco WAAS Troubleshooting Guide for Release 4.1.3 and Later -- Troubleshooting the NFS AO|Troubleshooting the NFS AO]]<br>[[Cisco WAAS Troubleshooting Guide for Release 4.1.3 and Later -- Troubleshooting the SSL AO|Troubleshooting the SSL AO]]<br>[[Cisco WAAS Troubleshooting Guide for Release 4.1.3 and Later -- Troubleshooting the Video AO|Troubleshooting the Video AO]]<br>[[Cisco WAAS Troubleshooting Guide for Release 4.1.3 and Later -- Troubleshooting the Generic AO|Troubleshooting the Generic AO]]<br>[[Cisco WAAS Troubleshooting Guide for Release 4.1.3 and Later -- Troubleshooting Overload Conditions|Troubleshooting Overload Conditions]]<br>[[Cisco WAAS Troubleshooting Guide for Release 4.1.3 and Later -- Troubleshooting WCCP|Troubleshooting WCCP]]<br>[[Cisco_WAAS_Troubleshooting_Guide_for_Release_4.1.3_and_Later_--_Troubleshooting_AppNav|Troubleshooting AppNav]]<br>[[Cisco WAAS Troubleshooting Guide for Release 4.1.3 and Later -- Troubleshooting Disk and Hardware Problems|Troubleshooting Disk and Hardware Problems]]<br>[[Cisco WAAS Troubleshooting Guide for Release 4.1.3  and Later -- Troubleshooting Serial Inline Clusters|Troubleshooting Serial Inline Clusters]]<br>[[Cisco WAAS Troubleshooting Guide for Release 4.1.3 and Later -- Troubleshooting vWAAS|Troubleshooting vWAAS]]<br>[[Cisco WAAS Troubleshooting Guide for Release 4.1.3 and Later -- Troubleshooting WAAS Express|Troubleshooting WAAS Express]]<br>[[Cisco_WAAS_Troubleshooting_Guide_for_Release_4.1.3_and_Later_--_Troubleshooting_NAM_Integration|Troubleshooting NAM Integration]]<br>
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Revision as of 00:27, 11 October 2012

This article describes a general troubleshooting methodology for all application accelerators.


Guide Contents
Main Article
Understanding the WAAS Architecture and Traffic Flow
Preliminary WAAS Troubleshooting
Troubleshooting Optimization
Troubleshooting Application Acceleration
Troubleshooting the CIFS AO
Troubleshooting the HTTP AO
Troubleshooting the EPM AO
Troubleshooting the MAPI AO
Troubleshooting the NFS AO
Troubleshooting the SSL AO
Troubleshooting the Video AO
Troubleshooting the Generic AO
Troubleshooting Overload Conditions
Troubleshooting WCCP
Troubleshooting AppNav
Troubleshooting Disk and Hardware Problems
Troubleshooting Serial Inline Clusters
Troubleshooting vWAAS
Troubleshooting WAAS Express
Troubleshooting NAM Integration

Contents






WAAS provides several application accelerators (also known as AOs) that accelerate various TCP protocols such as CIFS, HTTP, NFS, EPM, MAPI, SSL, and live streaming video (RTSP). These application accelerators do not accelerate specific applications, but rather they accelerate any application that uses the specified protocol.

This article describes a general troubleshooting methodology for all AOs.

General Troubleshooting Methodology for AOs

The following general troubleshooting methodology applies to all AOs:

  1. Verify the AO configuration and operational state.
  2. Verify the Application Traffic Policy configuration for the AO.
  3. Check the global and AO-specific statistics.
  4. Verify that connections are handled/optimized by the AO.
  5. Debug and trace connection-specific AO statistics.

To verify the configuration and operational status of all AOs, use the show accelerator and show license commands as shown in Figure 1.

Figure 1. Verifying All Accelerator Status
Waast-aostatus.png

For specific information on troubleshooting individual AOs, see the following articles:

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