Go to an object such as a call handler, directory handler or interview handler.
Play the error greeting.
Take a message.
Restart greeting on current handler.
Transfer to alternate contact number.
Route from Next call routing rule.
Play After Message Recording
Don't play the recording
Play system default
Transfer to a user or call handler
User or Call Handler
Play greeting of a user or call handler
User or Call Handler
Forwards the call to the user's greeting if the forwarding number matches a user
Sends the call to a user's sign-in if the calling number matches a user
Sends the call to a conversation for sending broadcast messages
Sends the call to a conversation allowing the caller to transfer to a number they specify (assuming the restriction table allows it).
Sends the call to a conversation for checked-out hotel guests.
Sends the call to a conversation allowing changing greetings by phone.
Connects to Visual Voicemail.
Sends the call to the sign-in conversation, which prompts the user to enter their ID.
Sends the call to the live-record pilot number configured on Call Manager.
Sends the call to a conversation allowing the caller to transfer to a number they specify (assuming the restriction table allows it). However, requires user sign-in first, so unknown callers cannot use it.
Alternate - can be used for a variety of special situations, such as vacations, leave of absence, or a holiday. An alternate greeting overrides all other greetings.
Busy - plays when the extension is busy. A busy greeting overrides the standard, off hours, and internal greetings.
Error - plays when a caller attempts to dial an extension that does not exist on the system during a greeting.
Internal - plays to internal callers only. An internal greeting overrides the standard and off hours greetings.
Off hours - plays during the closed (nonbusiness) hours defined for the active schedule. An off hours greeting overrides the standard greeting, and thus limits the standard greeting to the open hours defined for the active schedule.
Standard - plays at all times unless overridden by another greeting. You cannot disable the standard greeting.
Holiday - plays when holiday schedule is encountered unless overridden by an alternate greeting.