Cisco Unity Connection Provisioning Interface (CUPI) API -- Call Handler Enumeration Types

From DocWiki

Revision as of 08:13, 9 September 2013 by Subabhat (Talk | contribs)
(diff) ← Older revision | Latest revision (diff) | Newer revision → (diff)
Jump to: navigation, search

Links to Other API pages: Cisco_Unity_Connection_APIs

CUPI Guide Contents
API Overview
Index of All CUPI Documentation


Contents


Call Handler Enumeration Types

Call Action

Name Value Description
Ignore 0 No action taken
Hangup 1 The call is immediately terminated.
Goto 2 Go to an object such as a call handler, directory handler or interview handler.
Error 3 Play the error greeting.
TakeMsg 4 Take a message.
SkipGreeting 5 Skip greeting.
RestartGreeting 6 Restart greeting on current handler.
TransferAltContact 7 Transfer to alternate contact number.
RouteFromNextRule 8 Route from Next call routing rule.

Play After Message Recording

Name Value Description
No 0 Don't play the recording
Always 1 Play system default
External 2 Play recording

AfterMessageTargetConversation

Name Value Description
AD Directory conversation Directory Handler
PHTransfer Transfer to a user or call handler User or Call Handler
PHGreeting Play greeting of a user or call handler User or Call Handler
PHInterview Interview Conversation Interview Handler
Attempt Forward Forwards the call to the user's greeting if the forwarding number matches a user NA
Attempt SignIn Sends the call to a user's sign-in if the calling number matches a user NA
BroadcastMessageAdministrator Sends the call to a conversation for sending broadcast messages NA
SystemTransfer Sends the call to a conversation allowing the caller to transfer to a number they specify (assuming the restriction table allows it). NA
CheckedOutGuest Sends the call to a conversation for checked-out hotel guests. NA
GreetingsAdministrator Sends the call to a conversation allowing changing greetings by phone. NA
ReverseTrapConv Connects to Visual Voicemail. NA
SubSignIn Sends the call to the sign-in conversation, which prompts the user to enter their ID. NA
ConvUtilsLiveRecord Sends the call to the live-record pilot number configured on Call Manager. NA
SubSysTransfer Sends the call to a conversation allowing the caller to transfer to a number they specify (assuming the restriction table allows it). However, requires user sign-in first, so unknown callers cannot use it. NA

Greeting Type

Greeting Description
Alternate Alternate - can be used for a variety of special situations, such as vacations, leave of absence, or a holiday. An alternate greeting overrides all other greetings.
Busy Busy - plays when the extension is busy. A busy greeting overrides the standard, off hours, and internal greetings.
Error Error - plays when a caller attempts to dial an extension that does not exist on the system during a greeting.
Internal Internal - plays to internal callers only. An internal greeting overrides the standard and off hours greetings.
Off Hours Off hours - plays during the closed (nonbusiness) hours defined for the active schedule. An off hours greeting overrides the standard greeting, and thus limits the standard greeting to the open hours defined for the active schedule.
Standard Standard - plays at all times unless overridden by another greeting. You cannot disable the standard greeting.
Holiday Holiday - plays when holiday schedule is encountered unless overridden by an alternate greeting.

Rating: 0.0/5 (0 votes cast)

Personal tools