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MeetingPlace Moderator: /* Procedure */

2010-06-23T22:31:55Z

Procedure

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'''Main page:''' [[Cisco Unified MeetingPlace, Release 8.0]]

'''Up one level:''' [[Cisco Unified MeetingPlace Release 8.0 -- Configuration|Configuration]]

This module describes how to quickly configure your Cisco Unified MeetingPlace system for basic voice and video conferencing. Advanced configuration instructions are available in other topics in this guide.
* [[Cisco Unified MeetingPlace Release 8.0 -- Quick Start Configuration for Cisco Unified MeetingPlace Basic Voice and Video Conferencing#Configuring Basic Voice & Video Conferencing|Configuring Basic Voice & Video Conferencing]]
* [[Cisco Unified MeetingPlace Release 8.0 -- Quick Start Configuration for Cisco Unified MeetingPlace Basic Voice and Video Conferencing#Verifying Basic Voice and Video Conferencing Using the Telephone User Interface|Verifying Basic Voice and Video Conferencing Using the Telephone User Interface]]
* [[Cisco Unified MeetingPlace Release 8.0 -- Quick Start Configuration for Cisco Unified MeetingPlace Basic Voice and Video Conferencing#Verifying Basic Voice and Video Conferencing Using the Web User Portal|Verifying Basic Voice and Video Conferencing Using the Web User Portal]]

== Configuring Basic Voice & Video Conferencing ==

===== Before You Begin =====

Complete the tasks described in the [[Cisco Unified MeetingPlace Release 8.0 -- Quick Start for Installing and Configuring Cisco Unified MeetingPlace Release 8.0#Quick Start for Installing and Configuring Cisco Unified MeetingPlace Release 8.0|Quick Start for Installing and Configuring Cisco Unified MeetingPlace Release 8.0]] module.

===== Procedure =====

{| border = 1
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|colspan="2"|'''High-Level Task'''
!Where to Find Instructions
|-
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Step 1
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Sign in to the Administration Center.
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[[Cisco Unified MeetingPlace Release 8.0 -- Signing In to the Cisco Unified MeetingPlace Administration Center#Signing In to the Cisco Unified MeetingPlace Administration Center|Signing In to the Cisco Unified MeetingPlace Administration Center]] module
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Step 2
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Install licenses.
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[[Cisco Unified MeetingPlace Release 8.0 -- Installing and Managing Licenses for Cisco Unified MeetingPlace#Installing and Managing Licenses for Cisco Unified MeetingPlace|Installing and Managing Licenses for Cisco Unified MeetingPlace]] module
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Step 3
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Configure media resources and meeting characteristics.
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[[Cisco Unified MeetingPlace Release 8.0 -- Configuring Meetings for Cisco Unified MeetingPlace#Configuring Media Resources for Scheduled and Reservationless Meetings|Configuring Media Resources for Scheduled and Reservationless Meetings]] in the [[Cisco Unified MeetingPlace Release 8.0 -- Configuring Meetings for Cisco Unified MeetingPlace#Configuring Meetings for Cisco Unified MeetingPlace|Configuring Meetings for Cisco Unified MeetingPlace]] module

[[Cisco Unified MeetingPlace Release 8.0 -- Configuring Meetings for Cisco Unified MeetingPlace#Configuring System-Wide Meeting Parameters|Configuring System-Wide Meeting Parameters]] in the [[Cisco Unified MeetingPlace Release 8.0 -- Configuring Meetings for Cisco Unified MeetingPlace#Configuring Meetings for Cisco Unified MeetingPlace|Configuring Meetings for Cisco Unified MeetingPlace]] module
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Step 4
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(Optional) Connect to an external SMTP server for email notifications.
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[[Cisco Unified MeetingPlace Release 8.0 -- Configuring Email Notifications for Cisco Unified MeetingPlace#Configuring the SMTP Servers|Configuring the SMTP Servers]] in the [[Cisco Unified MeetingPlace Release 8.0 -- Configuring Email Notifications for Cisco Unified MeetingPlace#Configuring Email Notifications for Cisco Unified MeetingPlace|Configuring Email Notifications for Cisco Unified MeetingPlace]] module
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Step 5
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(Optional) Enable dial-out privileges for profiled users by setting the [[Cisco Unified MeetingPlace Release 8.0 -- Administration Center Page References for Cisco Unified MeetingPlace (A - C pages)#Table: Field Reference: Add User Profile Page and Edit User Profile Page|Can dial out (does not apply to Cisco WebEx meetings)]] field to '''Yes '''for the '''System''' user group.
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[[Cisco Unified MeetingPlace Release 8.0 -- Configuring Dial-Out Features for Cisco Unified MeetingPlace#Enabling Dial-Out Privileges for Users|Enabling Dial-Out Privileges for Users]] in the [[Cisco Unified MeetingPlace Release 8.0 -- Configuring Dial-Out Features for Cisco Unified MeetingPlace#Configuring Dial-Out Features for Cisco Unified MeetingPlace|Configuring Dial-Out Features for Cisco Unified MeetingPlace]] module
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Step 6
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Add user profiles.

or

At a minimum, manually add a test user profile. To test email notifications, the user profile requires a valid email address whose messages you can access.
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[[Cisco Unified MeetingPlace Release 8.0 -- Configuring User Profiles and User Groups for Cisco Unified MeetingPlace#Configuring User Profiles and User Groups for Cisco Unified MeetingPlace|Configuring User Profiles and User Groups for Cisco Unified MeetingPlace]] module:
* [[Cisco Unified MeetingPlace Release 8.0 -- Configuring User Profiles and User Groups for Cisco Unified MeetingPlace#Methods for Adding User Profiles|Methods for Adding User Profiles]]
* [[Cisco Unified MeetingPlace Release 8.0 -- Configuring User Profiles and User Groups for Cisco Unified MeetingPlace#Adding User Profiles Manually|Adding User Profiles Manually]]
|-
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Step 7
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Configure video privileges through the [[Cisco Unified MeetingPlace Release 8.0 -- Administration Center Page References for Cisco Unified MeetingPlace (A - C pages)#Table: Field Reference: Add User Profile Page and Edit User Profile Page|Video usage]] user profile field.
|

[[Cisco Unified MeetingPlace Release 8.0 -- Configuring User Profiles and User Groups for Cisco Unified MeetingPlace#Configuring User Profiles and User Groups for Cisco Unified MeetingPlace|Configuring User Profiles and User Groups for Cisco Unified MeetingPlace]] module:
* [[Cisco Unified MeetingPlace Release 8.0 -- Configuring User Profiles and User Groups for Cisco Unified MeetingPlace#Adding or Editing a User Group Manually|Adding or Editing a User Group Manually]]
* [[Cisco Unified MeetingPlace Release 8.0 -- Configuring User Profiles and User Groups for Cisco Unified MeetingPlace#Editing a User Profile|Editing a User Profile]]
|-
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Step 8
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Configure the access phone numbers that users call to attend meetings.
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[[Cisco Unified MeetingPlace Release 8.0 -- Configuring Access Phone Numbers and Notification Labels for Cisco Unified MeetingPlace#Configuring Access Phone Numbers and Notification Labels for Cisco Unified MeetingPlace|Configuring Access Phone Numbers and Notification Labels for Cisco Unified MeetingPlace]] module
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Step 9
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(Optional) Configure video terminal profiles.
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[[Cisco Unified MeetingPlace Release 8.0 -- Configuring Endpoints for Cisco Unified MeetingPlace#Adding or Editing a Video Terminal Profile|Adding or Editing a Video Terminal Profile]] in the [[Cisco Unified MeetingPlace Release 8.0 -- Configuring Endpoints for Cisco Unified MeetingPlace#Configuring Endpoints for Cisco Unified MeetingPlace|Configuring Endpoints for Cisco Unified MeetingPlace]] module
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Step 10
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Connect to the call-control device that routes calls to Cisco Unified MeetingPlace.
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[[Cisco Unified MeetingPlace Release 8.0 -- Configuring Call Control for Cisco Unified MeetingPlace#Configuring Call Control for Cisco Unified MeetingPlace|Configuring Call Control for Cisco Unified MeetingPlace]] module
|}

===== What to Do Next =====
* If you already installed and configured a Cisco Unified MeetingPlace Web Server, proceed to [[Cisco Unified MeetingPlace Release 8.0 -- Quick Start Configuration for Cisco Unified MeetingPlace Basic Voice and Video Conferencing#Verifying Basic Voice and Video Conferencing Using the Web User Portal|Verifying Basic Voice and Video Conferencing Using the Web User Portal]].
* Otherwise, proceed to [[Cisco Unified MeetingPlace Release 8.0 -- Quick Start Configuration for Cisco Unified MeetingPlace Basic Voice and Video Conferencing#Verifying Basic Voice and Video Conferencing Using the Telephone User Interface|Verifying Basic Voice and Video Conferencing Using the Telephone User Interface]].

== Verifying Basic Voice and Video Conferencing Using the Telephone User Interface ==

Use this procedure to verify the basic configuration for voice and video conferencing, email notifications, and dial-out calls.

'''Tip: ''' If you already set up and configured your Web Server, go to the [[Cisco Unified MeetingPlace Release 8.0 -- Quick Start Configuration for Cisco Unified MeetingPlace Basic Voice and Video Conferencing#Verifying Basic Voice and Video Conferencing Using the Web User Portal|Verifying Basic Voice and Video Conferencing Using the Web User Portal]].

===== Before You Begin =====

Complete the [[Cisco Unified MeetingPlace Release 8.0 -- Quick Start Configuration for Cisco Unified MeetingPlace Basic Voice and Video Conferencing#Configuring Basic Voice & Video Conferencing|Configuring Basic Voice & Video Conferencing]].

===== Procedure =====

# Sign in to the Administration Center.
# Configure one user profile to enable the scheduling of video meetings:
## Select '''User Configuration''' > '''User Profiles'''.
## Find the user profile that you want to modify.
## Select '''Edit''' in the same row as that user profile.
## Select [[Cisco Unified MeetingPlace Release 8.0 -- Administration Center Page References for Cisco Unified MeetingPlace (A - C pages)#Table: Field Reference: Add User Profile Page and Edit User Profile Page|Can attend + host video meetings]] for [[Cisco Unified MeetingPlace Release 8.0 -- Administration Center Page References for Cisco Unified MeetingPlace (A - C pages)#Table: Field Reference: Add User Profile Page and Edit User Profile Page|Video usage]].
## Choose from the video types available on the system or to use the group default values for [[Cisco Unified MeetingPlace Release 8.0 -- Administration Center Page References for Cisco Unified MeetingPlace (A - C pages)#Table: Field Reference: Add User Profile Page and Edit User Profile Page|Available on the system]].
## Select '''Save'''.
# Call Cisco Unified MeetingPlace using one of the access phone numbers on the [[Cisco Unified MeetingPlace Release 8.0 -- Administration Center Page References for Cisco Unified MeetingPlace (U - W pages)#Usage Configuration Page|Usage Configuration Page]].
# Press '''3#''' to sign in as the user whose profile you modified in Step 2.
# Follow the voice prompts to enter the [[Cisco Unified MeetingPlace Release 8.0 -- Administration Center Page References for Cisco Unified MeetingPlace (A - C pages)#Table: Field Reference: Add User Profile Page and Edit User Profile Page|Profile number]] and [[Cisco Unified MeetingPlace Release 8.0 -- Administration Center Page References for Cisco Unified MeetingPlace (A - C pages)#Table: Field Reference: Add User Profile Page and Edit User Profile Page|Profile PIN]], and to record a user name.
#: '''Note: ''' To test that email notifications work, the user profile must include a valid email address whose messages you can access.
# Press '''22''' to schedule a meeting.
# Follow the voice prompts to schedule a test meeting using these parameters:
#* Time: 5 minutes in the future
#* Duration: 30 minutes
#* Number of locations: 4
# Write down the test meeting ID number when stated by the voice prompts.
# Hang up.
# Verify that the user receives an email notification about the test meeting.
# Verify that you can call into the voice meeting:
## Call the access phone number in the email notification.
## Enter the test meeting ID and press '''#'''.
## If prompted, record your name.
## If you are using a video endpoint, you will see your own video reflected back to you.
##: For example, on Cisco Unified Video Advantage, the local and remote windows will display the same video.
## From other phones or video endpoints, call into the same test meeting.
## If you have multiple video endpoints in the meeting, verify that the video participants can see each other.
# Verify that you can call out from the voice meeting:
## While in the voice meeting, press #3 to call another phone or video endpoint.
## Follow the voice prompts to connect the other phone or video endpoint to the meeting.
## If you have multiple video endpoints in the meeting, verify that the video participants can see each other.
# Hang up all phones and video endpoints.

===== Troubleshooting Tips =====

If the dial-out call fails:
* Make sure that the phone line is not in use when the system tries to call you.
* Make sure that you can successfully call the dialed-out number from another phone.
* Make sure that the phone number you enter uses the same format that you would use to call the phone number from an office phone. For example, if you only need to dial the last four digits to reach other office phones, enter only four digits for an office phone. Similarly, if you enter your personal cell phone number, you might need to include a 9 and the complete phone number with area code.
* For additional troubleshooting help, see these modules:
** [[Cisco Unified MeetingPlace Release 8.0 -- Troubleshooting Phone Issues for Cisco Unified MeetingPlace#Troubleshooting Phone Issues for Cisco Unified MeetingPlace|Troubleshooting Phone Issues for Cisco Unified MeetingPlace]]
** [[Cisco Unified MeetingPlace Release 8.0 -- Troubleshooting Video Issues for Cisco Unified MeetingPlace#Troubleshooting Video Issues for Cisco Unified MeetingPlace|Troubleshooting Video Issues for Cisco Unified MeetingPlace]]
** [[Cisco Unified MeetingPlace Release 8.0 -- Troubleshooting User Access Issues for Cisco Unified MeetingPlace#Troubleshooting User Access Issues for Cisco Unified MeetingPlace|Troubleshooting User Access Issues for Cisco Unified MeetingPlace]]

===== What to Do Next =====

To configure the Cisco Unified MeetingPlace Web Server to enable users to schedule and join meetings from the Cisco Unified MeetingPlace web user portal, proceed to the [[Cisco Unified MeetingPlace Release 8.0 -- Quick Start Configuration for Cisco Unified MeetingPlace Web User Portal for Scheduling and Joining Meetings#Quick Start Configuration for Cisco Unified MeetingPlace Web User Portal for Scheduling and Joining Meetings|Quick Start Configuration for Cisco Unified MeetingPlace Web User Portal for Scheduling and Joining Meetings]] module.

== Verifying Basic Voice and Video Conferencing Using the Web User Portal ==

Use this procedure to verify the basic configuration for voice and video conferencing, email notifications, and dial-out calls.

'''Tip: ''' If you do not have a configured Web Server, go to the [[Cisco Unified MeetingPlace Release 8.0 -- Quick Start Configuration for Cisco Unified MeetingPlace Basic Voice and Video Conferencing#Verifying Basic Voice and Video Conferencing Using the Telephone User Interface|Verifying Basic Voice and Video Conferencing Using the Telephone User Interface]].

===== Before You Begin =====

Complete these tasks:
* [[Cisco Unified MeetingPlace Release 8.0 -- Quick Start Configuration for Cisco Unified MeetingPlace Basic Voice and Video Conferencing#Configuring Basic Voice & Video Conferencing|Configuring Basic Voice & Video Conferencing]]
* [[Cisco Unified MeetingPlace Release 8.0 -- Quick Start Configuration for Cisco Unified MeetingPlace Web User Portal for Scheduling and Joining Meetings#Quick Start Configuration for Cisco Unified MeetingPlace Web User Portal for Scheduling and Joining Meetings|Quick Start Configuration for Cisco Unified MeetingPlace Web User Portal for Scheduling and Joining Meetings]] module

===== Procedure =====

# Sign in to the Administration Center.
# Configure one user profile to enable the scheduling of video meetings:
## Select '''User Configuration''' > '''User Profiles'''.
## Find the user profile that you want to modify.
## Select '''Edit''' in the same row as that user profile.
## Select [[Cisco Unified MeetingPlace Release 8.0 -- Administration Center Page References for Cisco Unified MeetingPlace (A - C pages)#Table: Field Reference: Add User Profile Page and Edit User Profile Page|Can attend + host video meetings]] for [[Cisco Unified MeetingPlace Release 8.0 -- Administration Center Page References for Cisco Unified MeetingPlace (A - C pages)#Table: Field Reference: Add User Profile Page and Edit User Profile Page|Video usage]].
## Choose from the video types available on the system or to use the group default values for the [[Cisco Unified MeetingPlace Release 8.0 -- Administration Center Page References for Cisco Unified MeetingPlace (A - C pages)#Table: Field Reference: Add User Profile Page and Edit User Profile Page|Available on the system]].
## Select '''Save'''.
# Sign in to the Cisco Unified MeetingPlace web user portal as the user whose profile you modified in Step 2:
#* Enter the [[Cisco Unified MeetingPlace Release 8.0 -- Administration Center Page References for Cisco Unified MeetingPlace (A - C pages)#Table: Field Reference: Add User Profile Page and Edit User Profile Page|User ID]] and [[Cisco Unified MeetingPlace Release 8.0 -- Administration Center Page References for Cisco Unified MeetingPlace (A - C pages)#Table: Field Reference: Add User Profile Page and Edit User Profile Page|User password]] from the Cisco Unified MeetingPlace user profile.
#* If you configured Directory Service, enter the username and password from the external directory.
#: '''Note: ''' To test that email notifications work, the user profile must include a valid email address whose messages you can access.
# Select '''Schedule Meeting '''to set up a test meeting using these parameters:
#* Time: 5 minutes in the future
#* Duration: 30 minutes
#* Number of Participants: 4
# Select '''Schedule'''.
# Verify that the user receives an email notification about the test meeting.
# Verify that you can call into the meeting:
## Call the access phone number in the email notification.
## Enter the test meeting ID and press '''#'''.
## If prompted, record your name.
## If you are using a video endpoint, you will see your own video reflected back to you.
##: For example, on Cisco Unified Video Advantage, the local and remote windows display the same video.
## From other phones or video endpoints, call into the same test meeting.
## If you have multiple video endpoints in the meeting, verify that the video participants can see each other.
# Verify that the system can dial out to you:
## Select the URL in the email notification.
## If prompted, enter the [[Cisco Unified MeetingPlace Release 8.0 -- Administration Center Page References for Cisco Unified MeetingPlace (A - C pages)#Table: Field Reference: Add User Profile Page and Edit User Profile Page|User ID]] and [[Cisco Unified MeetingPlace Release 8.0 -- Administration Center Page References for Cisco Unified MeetingPlace (A - C pages)#Table: Field Reference: Add User Profile Page and Edit User Profile Page|User password]].
## Check to have the system call you.
## Enter a phone number.
## Select '''Connect'''.
## Verify that the system calls that phone or video endpoint and connects it to the voice meeting.
# Hang up all phones and video endpoints.

===== Troubleshooting Tips =====

If the dial-out call fails:
* The web meeting room might display a pop-up message with helpful information.
* Make sure that the phone line is not in use when the system tries to call you.
* Make sure that you can successfully call the dialed-out number from another phone.
* Make sure that the phone number you enter uses the same format that you would use to call the phone number from an office phone. For example, if you only need to dial the last four digits to reach other office phones, enter only four digits for an office phone. Similarly, if you enter your personal cell phone number, the you might need to include a 9 and the complete phone number with area code.
* For additional troubleshooting help, see these modules:
** [[Cisco Unified MeetingPlace Release 8.0 -- Troubleshooting Phone Issues for Cisco Unified MeetingPlace#Troubleshooting Phone Issues for Cisco Unified MeetingPlace|Troubleshooting Phone Issues for Cisco Unified MeetingPlace]]
** [[Cisco Unified MeetingPlace Release 8.0 -- Troubleshooting Video Issues for Cisco Unified MeetingPlace#Troubleshooting Video Issues for Cisco Unified MeetingPlace|Troubleshooting Video Issues for Cisco Unified MeetingPlace]]
** [[Cisco Unified MeetingPlace Release 8.0 -- Troubleshooting User Access Issues for Cisco Unified MeetingPlace#Troubleshooting User Access Issues for Cisco Unified MeetingPlace|Troubleshooting User Access Issues for Cisco Unified MeetingPlace]]

[[Category: Configuration Information for Cisco Unified MeetingPlace Release 8.0]]

Cisco Unified MeetingPlace Release 8.0 -- Quick Start Configuration for Cisco Unified MeetingPlace Basic Voice and Video Conferencing - Revision history

MeetingPlace Moderator: 1 revision

MeetingPlace Moderator: /* Procedure */