Cisco Unified MeetingPlace Release 8.0 -- Enabling Microsoft Outlook Calendar Notifications for Meetings Scheduled from the Cisco Unified MeetingPlace Web User Portal

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Main page: Cisco Unified MeetingPlace, Release 8.0

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This document describes the Microsoft Outlook back-end integration, which enables Cisco Unified MeetingPlace to send Microsoft Outlook calendar notifications for meetings that are scheduled from the Cisco Unified MeetingPlace web user portal.


This document does not describe the Microsoft Outlook front-end integration, which enables users to schedule, reschedule, and cancel meetings from the Microsoft Outlook calendar. For information about Microsoft Outlook front-end integration, see the Enabling Cisco Unified MeetingPlace Scheduling from Microsoft Outlook module.


Topics in this section include:

Contents

Prerequisites for Sending Microsoft Outlook Calendar Notifications for Meetings Scheduled from the Web User Portal


Related Topics


Restrictions for Sending Microsoft Outlook Calendar Notifications for Meetings Scheduled from the Web User Portal

  • You must never delete items from the Cisco Unified MeetingPlace-dedicated mailbox on the Microsoft Exchange Server, including the Deleted Items folder. The system automatically deletes the inbox periodically.
  • HTML-formatted Microsoft Outlook calendar notifications will not include any graphics.
  • On the Microsoft Outlook scheduling tab, users will see only the invitees whose user profiles have the same configuration for all of these fields:
    • Email type and format
    • Language
To enable users to see a complete list of invitees, set the Include invitee list when scheduled from web user profile field to Yes for all users who schedule meetings.
  • If you set up Cisco Unified MeetingPlace user profiles with the fields Can send notifications, Can receive notifications, and Send if meeting changes to Yes, these settings apply only to meetings that users schedule through Cisco Unified MeetingPlace. These settings do not apply if users schedule Cisco Unified MeetingPlace meetings through Microsoft Outlook.

How to Enable Cisco Unified MeetingPlace to Send Microsoft Outlook Calendar Notifications for Meetings Scheduled from the Web User Portal


Uninstalling Cisco Unified MeetingPlace for Microsoft Outlook Gateway From the Web Server

Perform this task to make sure that your Web Server does not have the Microsoft Outlook notification gateway installed.


Before You Begin

If you have a fresh new Cisco Unified MeetingPlace installation and have never upgraded your system, you can skip this task. Proceed to the Creating a Cisco Unified MeetingPlace-Dedicated Email Account and Mailbox on the Microsoft Exchange Server.


Procedure
  1. Stop the Cisco Unified MeetingPlace Web Master Service.
  2. Select Start > Control Panel > Add/Remove Programs.
  3. Select the Cisco Unified MeetingPlace for Microsoft Outlook Gateway.
  4. Select Remove.
  5. Restart the Web Server.
  6. Check the list of programs in Add/Remove Programs to verify that the Cisco Unified MeetingPlace for Microsoft Outlook Gateway was successfully uninstalled.
  7. Repeat this procedure for each Web Server in the site.


Related Topics


What To Do Next


Creating a Cisco Unified MeetingPlace-Dedicated Email Account and Mailbox on the Microsoft Exchange Server

Before You Begin


Procedure
  1. Create a user on your Microsoft Windows domain, for example, "MeetingPlace."
  2. Create a mailbox for this user on the Microsoft Exchange Server.
  3. Write down the username and password for this email account.
  4. Make sure that this mailbox is allowed to send mail to itself.
  5. If the Microsoft Exchange Server is configured to disable anonymous access through SMTP, make sure that you grant the Send As permission for all users in the Enterprise for this mailbox.
    The Send As permission enables each Microsoft Outlook calendar notification to appear to come from the meeting scheduler (instead of the Cisco Unified MeetingPlace-dedicated mailbox) for meetings that are scheduled from the Cisco Unified MeetingPlace web user portal.
  6. Verify that the mailbox can send and receive messages.


What to Do Next

If TLS is enabled on your Microsoft Exchange Server, proceed to the Configuring Cisco Unified MeetingPlace to Support TLS Encryption.


Otherwise, proceed to the Configuring the Cisco Unified MeetingPlace Connection to the Microsoft Exchange Server.


Configuring Cisco Unified MeetingPlace to Support TLS Encryption

Perform this task if the Microsoft Exchange Server that you integrate with Cisco Unified MeetingPlace is configured to use Transport Layer Security (TLS).


Before You Begin


Procedure
  1. Export the TLS certificate from the Microsoft Exchange Server by following these steps:
    1. From your Microsoft Windows system, go to the Microsoft IIS Manager.
    2. Go to the entry called Web Site and highlight the entry called Default Web Site.
      Note: Default Web Site is the generic name; it might have a different name on your system.
    3. Right-click the Default Web Site entry to display the Properties dialog box.
    4. Select the Directory Security tab.
    5. Select View Certificate.
    6. Select the Details tab.
    7. Select Copy to File. The system starts the certificate wizard.
    8. Select No, do not export the private key and select Next.
    9. Select DER encoded binary X.509 (.CER) and select Next.
    10. Select Browse to choose a location to save the certificate. Enter a filename and select Save.
  2. Sign in to the Cisco Unified MeetingPlace Application Server CLI as the root user.
  3. Copy the certificate to $MP_ROOT/filename.cer, substituting the filename from Step 1.10.
  4. Move to the security directory by entering the following:
    cd $MP_ROOT/jre/jre/lib/security
  5. Install the certificate by entering the following and substituting the filename from Step 1.10:
    ../../bin/keytool -keystore cacerts -import -alias exchangeIIS -file $MP_ROOT/filename
    Note: The default password for the JDK keytool is changeit.
  6. If the key length of the installed certificate is greater than 2048, complete these steps:
    1. Go to http://java.sun.com/javase/downloads/index.jsp.
    2. Download the "Java Cryptography Extension (JCE) Unlimited Strength Jurisdiction Policy Files 6."
    3. Install this in the $MP_ROOT/jre/jre/lib/security directory.
  7. Restart the system by entering mpx_sys restart.
  8. Sign in to the Administration Center.
  9. Select System Configuration > Email Notifications > Exchange Server Configuration.
  10. Set the TLS enabled field to true.


Troubleshooting

If you previously installed the Exchange certificate and need to install a new version, you must use the keytool -keystore cacerts -delete -alias exchangeIIS command to delete the existing certificate before installing the new certificate.


Related Topics
What to Do Next

Proceed to the Configuring the Cisco Unified MeetingPlace Connection to the Microsoft Exchange Server.

Configuring the Cisco Unified MeetingPlace Connection to the Microsoft Exchange Server

Before You Begin


Restriction

(For Microsoft Exchange Server 2007 only) The same machine must host both the Microsoft Exchange Hub Transport server and the Microsoft Exchange Client Access server. The hostname of this machine is what you enter in the Hostname field on the Exchange Server Configuration Page.


Procedure
  1. Sign in to the Cisco Unified MeetingPlace Administration Center.
  2. Select System Configuration > Email Notifications > Exchange Server Configuration.
  3. Configure the fields on the Exchange Server Configuration Page.
  4. Select Save.
  5. Select Test to verify the connection between Cisco Unified MeetingPlace and Microsoft Exchange.


Troubleshooting Tips

See License Error Appears During Exchange Server Configuration in the Troubleshooting Microsoft Outlook Calendar Notifications for Meetings Scheduled from the Cisco Unified MeetingPlace Web User Portal module.


Related Topics


What to Do Next
  • If you upgraded your Cisco Unified MeetingPlace system from an earlier release, run the Cisco Unified MeetingPlace-Microsoft Exchange migration process at /opt/cisco/meetingplace/migrationtools/current/notifications/migrateExchangeForICAL.sh.
    Note: The migration process might take a long time if many meetings need to be migrated. To speed up the migration process, delete old meetings from the Cisco Unified MeetingPlace-dedicated mailbox, and empty the Deleted Items folder. We recommend that the mailbox have fewer than 1360 appointment items or 32 KB of appointment data before you run the migration process.
  • To enable users to receive meeting notifications as calendar appointments in Microsoft Outlook, specify a Microsoft Exchange option in the Email type and format user group or user profile fields.
    See Configuring User Preferences for Email Notifications in the Configuring Email Notifications for Cisco Unified MeetingPlace module.
  • To customize the email notifications, proceed to Customizing Email Notifications for Cisco Unified MeetingPlace module.

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