MeetingPlace Moderator at 23:52, 21 June 2011

2011-06-21T23:52:30Z

← Older revision		Revision as of 23:52, 21 June 2011
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	Blast dial-out calls come in two forms:		Blast dial-out calls come in two forms:
	* Initiated by the system-While scheduling a continuous meeting, the scheduler sets '''Call all invitees when first person joins''' to Yes on the More Options page.		* Initiated by the system-While scheduling a continuous meeting, the scheduler sets '''Call all invitees when first person joins''' to Yes on the More Options page.
		+	*:Note: The system dials out to 24 invitees at a time until all invitees are joined into the meeting.
	* Initiated by a user-During a meeting, the scheduler (with dial-out privileges) enters '''#33''' in the TUI to dial out to all missing invitees.		* Initiated by a user-During a meeting, the scheduler (with dial-out privileges) enters '''#33''' in the TUI to dial out to all missing invitees.

MeetingPlace Moderator: 1 revision

2010-07-02T16:54:49Z

1 revision

← Older revision

Revision as of 16:54, 2 July 2010

MeetingPlace Moderator: /* Procedure */

2010-06-29T00:49:45Z

Procedure

New page

'''Main page:''' [[Cisco Unified MeetingPlace, Release 8.0]]

'''Up one level:''' [[Cisco Unified MeetingPlace Release 8.0 -- Configuration|Configuration]]

* [[Cisco Unified MeetingPlace Release 8.0 -- Configuring Dial-Out Features for Cisco Unified MeetingPlace#Dial-Out Features and Voice Prompt Languages|Dial-Out Features and Voice Prompt Languages]]
* [[Cisco Unified MeetingPlace Release 8.0 -- Configuring Dial-Out Features for Cisco Unified MeetingPlace#About the Find Me Feature|About the Find Me Feature]]
* [[Cisco Unified MeetingPlace Release 8.0 -- Configuring Dial-Out Features for Cisco Unified MeetingPlace#Enabling Dial-Out Privileges for Users|Enabling Dial-Out Privileges for Users]]
* [[Cisco Unified MeetingPlace Release 8.0 -- Configuring Dial-Out Features for Cisco Unified MeetingPlace#Configuring the Find Me Dial-Out Feature|Configuring the Find Me Dial-Out Feature]]
* [[Cisco Unified MeetingPlace Release 8.0 -- Configuring Dial-Out Features for Cisco Unified MeetingPlace#Configuring Blast Dial-Out Calls|Configuring Blast Dial-Out Calls]]

== Dial-Out Features and Voice Prompt Languages ==

Dial-out features allow users to quickly and easily join meetings and add other users to active meetings. [[Cisco Unified MeetingPlace Release 8.0 -- Configuring Dial-Out Features for Cisco Unified MeetingPlace#Table: Dial-Out Features and Languages Used in Voice Prompts|Table: Dial-Out Features and Languages Used in Voice Prompts]] describes the Cisco Unified MeetingPlace dial-out features, which can be initiated only by users with the [[Cisco Unified MeetingPlace Release 8.0 -- Administration Center Page References for Cisco Unified MeetingPlace#Can dial out (does not apply to Cisco WebEx meetings)|Can dial out (does not apply to Cisco WebEx meetings)]] field set to '''Yes''' in their user profiles.

[[Cisco Unified MeetingPlace Release 8.0 -- Configuring Dial-Out Features for Cisco Unified MeetingPlace#Table: Dial-Out Features and Languages Used in Voice Prompts|Table: Dial-Out Features and Languages Used in Voice Prompts]] also specifies which voice prompt language each dial-out feature uses. During active meetings, however, voice prompts heard by all meeting participants use the meeting language. If the meeting language is not specified while scheduling the meeting, the [[Cisco Unified MeetingPlace Release 8.0 -- Administration Center Page References for Cisco Unified MeetingPlace#Language|Language]] configured in the user profile of the meeting owner becomes the meeting language.

===== Table: Dial-Out Features and Languages Used in Voice Prompts =====

{| border = 1
|-
!Dial-Out Feature
!Description
!Language Used in Each Dialed-Out Call
|-
|

Find Me
|

At the scheduled start time of a meeting, Cisco Unified MeetingPlace initiates calls to meeting invitees at the phone numbers specified in their user profiles.
|

The voice prompts use the language specified in the user profile of the invited meeting participant.
|-
|

Call Me
|

Meeting participants can join a meeting through the web and use the web interface to have Cisco Unified MeetingPlace call out to their phones.
|

For authenticated profiled users, the voice prompts use the language specified in the user profile.

For guest users, the voice prompts use the language specified in the [[Cisco Unified MeetingPlace Release 8.0 -- Configuring User Profiles and User Groups for Cisco Unified MeetingPlace#Guest Profile|Guest Profile]].
|-
|

Dial Out From Within a Meeting
|

During a meeting, a participant can trigger Cisco Unified MeetingPlace to:
* Call a new participant
* Call all missing invitees (not supported in reservationless meetings)
|

When the call is triggered by authenticated profiled users, the voice prompts use the language specified in the user profile.

When the call is triggered by guest users, the voice prompts use the language specified in the [[Cisco Unified MeetingPlace Release 8.0 -- Configuring User Profiles and User Groups for Cisco Unified MeetingPlace#Guest Profile|Guest Profile]].
|}

===== Related Topics =====
* [[Cisco Unified MeetingPlace Release 8.0 -- Configuring Languages for Cisco Unified MeetingPlace#Specifying Languages for Users|Specifying Languages for Users]] in the [[Cisco Unified MeetingPlace Release 8.0 -- Configuring Languages for Cisco Unified MeetingPlace#Configuring Languages for Cisco Unified MeetingPlace|Configuring Languages for Cisco Unified MeetingPlace]] module
* [[Cisco Unified MeetingPlace Release 8.0 -- Configuring Dial-Out Features for Cisco Unified MeetingPlace#About the Find Me Feature|About the Find Me Feature]]

== About the Find Me Feature ==

With the Find Me dial-out feature, Cisco Unified MeetingPlace calls the meeting invitees when a meeting begins. This feature is available only to profiled users and can be enabled or disabled in each user profile. Cisco Unified MeetingPlace can call up to three devices, in the order specified in the user profile, to try to reach the user.
* [[Cisco Unified MeetingPlace Release 8.0 -- Configuring Dial-Out Features for Cisco Unified MeetingPlace#Supported Devices for the Find Me Feature|Supported Devices for the Find Me Feature]]
* [[Cisco Unified MeetingPlace Release 8.0 -- Configuring Dial-Out Features for Cisco Unified MeetingPlace#How the Find Me Feature Works with Pagers|How the Find Me Feature Works with Pagers]]
* [[Cisco Unified MeetingPlace Release 8.0 -- Configuring Dial-Out Features for Cisco Unified MeetingPlace#Restrictions for Using the Find Me Feature with Pagers|Restrictions for Using the Find Me Feature with Pagers]]

=== Supported Devices for the Find Me Feature ===

Cisco Unified MeetingPlace can call the following devices, in the order specified in the user profile:
* Phone-The person who answers the phone is prompted to join the meeting. Depending on the user profile and meeting configurations, the person might also be prompted for a user password or meeting password.
* Direct-dial pager-Pager is directly reached by a phone number.
* Non-direct-dial pager-Pager is reached by a phone number ''and'' a PIN.

===== Related Topics =====
* [[Cisco Unified MeetingPlace Release 8.0 -- Configuring Dial-Out Features for Cisco Unified MeetingPlace#About the Find Me Feature|About the Find Me Feature]]
* [[Cisco Unified MeetingPlace Release 8.0 -- Configuring Dial-Out Features for Cisco Unified MeetingPlace#Configuring the Find Me Dial-Out Feature|Configuring the Find Me Dial-Out Feature]]
* [[Cisco Unified MeetingPlace Release 8.0 -- Configuring Dial-Out Features for Cisco Unified MeetingPlace#Dial-Out Features and Voice Prompt Languages|Dial-Out Features and Voice Prompt Languages]]

=== How the Find Me Feature Works with Pagers ===

Both direct- and non-direct-dial pagers display these items in a single numeric string:
* Phone number entered in the Access phone number 1 field in the Usage Configuration page
* Meeting ID

When you configured the Find Me feature to call a pager, this behavior applies.

{| border = 1
|-
!Direct-Dial Pager
!Non-Direct-Dial pager
|-
|
# When the meeting begins, Cisco Unified MeetingPlace dials the pager service by using the phone number that is configured in the Pager number user profile field.
# After the pager service answers, Cisco Unified MeetingPlace sends its own access phone number, which is configured in the Access phone number 1 field in the Usage Configuration page.# Cisco Unified MeetingPlace sends the meeting ID.
|
# When the meeting begins, Cisco Unified MeetingPlace dials the pager service by using the phone number that is configured in the Phone number for non-direct-dial pagers user group field.
# Cisco Unified MeetingPlace sends the pager-specific PIN or user ID, which is configured in the Pager number user profile field.
# After the pager service answers, Cisco Unified MeetingPlace sends its own system access phone number, which is configured in the Access phone number 1 field in the Usage Configuration page.
# Cisco Unified MeetingPlace sends the meeting ID.
|}

===== Related Topics =====
* [[Cisco Unified MeetingPlace Release 8.0 -- Configuring Dial-Out Features for Cisco Unified MeetingPlace#Dial-Out Features and Voice Prompt Languages|Dial-Out Features and Voice Prompt Languages]]
* [[Cisco Unified MeetingPlace Release 8.0 -- Configuring Dial-Out Features for Cisco Unified MeetingPlace#About the Find Me Feature|About the Find Me Feature]]
* [[Cisco Unified MeetingPlace Release 8.0 -- Configuring Dial-Out Features for Cisco Unified MeetingPlace#Configuring the Find Me Dial-Out Feature|Configuring the Find Me Dial-Out Feature]]

=== Restrictions for Using the Find Me Feature with Pagers ===

These restrictions apply when you configure the Find Me feature to call pagers:
* Only numeric pager output is supported. From the [[Cisco Unified MeetingPlace Release 8.0 -- Administration Center Page References for Cisco Unified MeetingPlace#Access phone number 1|Access phone number 1]] field in the Usage Configuration page, only the characters 0-9, #, and * are processed and sent to pagers. All other characters are discarded.
* In the pager output, there is no indication of where the access phone number ends and where the meeting ID begins. These values are combined into a single numeric string in the pager output.
* The pager output does not include meeting passwords.
* If the length of the numeric string sent to the pager exceeds the pager limit, the pager will not be able to display all the digits.
* Cisco Unified MeetingPlace sends RFC 2833 digits in the Real-Time Transport Protocol (RTP) stream. These pager digits must be converted to in-band audio dual-tone multi-frequency (DTMF) signals. The gateway that converts the VoIP traffic in your network to the public switched telephone network (PSTN) must convert RFC 2833 digits to in-band DTMF signals. See the documentation for your specific gateway and software release to verify this capability.
* Cisco Unified MeetingPlace cannot send pager digits in these ways:
** In the SIP signaling stream or channel
** Directly as in-band audio DTMF signals
* There might be a significant delay between when Cisco Unified MeetingPlace calls a pager and when the pager vibrates, flashes, or beeps. If the Search order for find me user profile field is configured to call a phone ''after'' calling a pager, the phone might receive the call ''before'' the pager vibrates, flashes, or beeps. Therefore, we recommend that you or the user take one or both of these actions:
** Select Pager in only the Third option of the Search order for find me user profile field.
** If the user wants to receive only a page and no phone calls when a meeting begins, leave the Main phone number and Alternate phone number user profile fields blank.
:: You cannot select Pager more than once in the Search order for find me user profile field, but leaving the Main phone number and Alternate phone number user profile fields blank effectively disables those options.

===== Related Topics =====
* [[Cisco Unified MeetingPlace Release 8.0 -- Configuring Dial-Out Features for Cisco Unified MeetingPlace#Dial-Out Features and Voice Prompt Languages|Dial-Out Features and Voice Prompt Languages]]
* [[Cisco Unified MeetingPlace Release 8.0 -- Configuring Dial-Out Features for Cisco Unified MeetingPlace#About the Find Me Feature|About the Find Me Feature]]
* [[Cisco Unified MeetingPlace Release 8.0 -- Configuring Dial-Out Features for Cisco Unified MeetingPlace#Configuring the Find Me Dial-Out Feature|Configuring the Find Me Dial-Out Feature]]

== Enabling Dial-Out Privileges for Users ==

===== Before You Begin =====

If you want to configure the Find Me dial-out feature, see the [[Cisco Unified MeetingPlace Release 8.0 -- Configuring Dial-Out Features for Cisco Unified MeetingPlace#Configuring the Find Me Dial-Out Feature|Configuring the Find Me Dial-Out Feature]].

===== Procedure =====

# Sign in to the Administration Center.
# Select '''User Configuration'''.
# Select '''User Groups''' or '''User Profiles''', depending on whether you want to configure a user group or an individual user profile.
# Select '''Edit''' or '''Add New''', depending on whether you want to configure an existing or a new user group or user profile.
#: '''Note: ''' If you want to enable dial-out privileges for guest users, edit the '''guest''' user profile.
# Set Can dial out (does not apply to Cisco WebEx meetings) to '''Yes'''.
# Select '''Save'''.
# Repeat this procedure for all user groups and user profiles for which you want to enable dial-out privileges.

===== Related Topics =====
* [[Cisco Unified MeetingPlace Release 8.0 -- Administration Center Page References for Cisco Unified MeetingPlace (A - C pages)#Table: Field Reference: Add User Profile Page and Edit User Profile Page|Table: Field Reference: Add User Profile Page and Edit User Profile Page]] in the [[Cisco Unified MeetingPlace Release 8.0 -- Administration Center Page References for Cisco Unified MeetingPlace (A - C pages)|Administration Center Page References for Cisco Unified MeetingPlace (A - C pages)]]
* [[Cisco Unified MeetingPlace Release 8.0 -- Configuring Dial-Out Features for Cisco Unified MeetingPlace#Dial-Out Features and Voice Prompt Languages|Dial-Out Features and Voice Prompt Languages]]
* [[Cisco Unified MeetingPlace Release 8.0 -- Securing the Cisco Unified MeetingPlace System#Restricting Dial-Out Privileges for Guest Users|Restricting Dial-Out Privileges for Guest Users]] in the [[Cisco Unified MeetingPlace Release 8.0 -- Securing the Cisco Unified MeetingPlace System#Securing the Cisco Unified MeetingPlace System|Securing the Cisco Unified MeetingPlace System]] module
* [[Cisco Unified MeetingPlace Release 8.0 -- Securing the Cisco Unified MeetingPlace System#Restricting Dial-Out Privileges for Profiled Users|Restricting Dial-Out Privileges for Profiled Users]] in the [[Cisco Unified MeetingPlace Release 8.0 -- Securing the Cisco Unified MeetingPlace System#Securing the Cisco Unified MeetingPlace System|Securing the Cisco Unified MeetingPlace System]] module

== Configuring the Find Me Dial-Out Feature ==

===== Before You Begin =====

Read the [[Cisco Unified MeetingPlace Release 8.0 -- Configuring Dial-Out Features for Cisco Unified MeetingPlace#About the Find Me Feature|About the Find Me Feature]].

===== Procedure =====

# Sign in to the Administration Center.
# Select '''User Configuration'''.
# Configure user groups:
## Select '''User Groups'''.
## To configure an existing user group, select '''Edit'''. To configure a new user group, select '''Add New'''.
## Configure these fields:

{| border = 1
|-
!User Group Field
!Value
|-
|

Phone number for non-direct-dial pagers
|

(Required only for non-direct dial pagers) Phone number to access the pager system
|-
|

Can dial out (does not apply to Cisco WebEx meetings)
|

(Optional) Yes
|}

::4. Select '''Save'''.
::5. Repeat Step 3 for all user groups for which you want to configure the Find Me feature.
4. Configure user profiles:
:# Select '''User Profiles'''.
:# To configure an existing user profile, select '''Edit'''. To configure a new user profile, select '''Add New'''.
:# Configure these fields:

{| border = 1
|-
!User Profile Field
!Value
|-
|

Group name
|

(Required only for non-direct dial pagers) User group configured in Step 3 with the correct Phone number for non-direct-dial pagers.
|-
|

Main phone number

Alternate phone number

Pager number and Pager type
|

Configure at least one phone or pager number.

If you select Non-direct dial pager in Pager type, enter the PIN or user ID for the individual pager in the Pager number field.
|-
|

Method of attending
|

Have system find user
|-
|

Search order for find me
|

Order in which the system should attempt to call the user
|-
|

Can dial out (does not apply to Cisco WebEx meetings)
|

Yes or Group Default (Yes)
|}

:4. Select '''Save'''.
:5. Repeat Step 4 for all user profiles for which you want to configure the Find Me feature.
5. (Optional) Configure the system dial-out settings:
:# Select '''System Configuration > Usage Configuration'''.
:# Configure these fields:
:#* Number of retry attempts
:#* Delay between retries (sec)
:# Select '''Save'''.

===== Related Topics =====
* [[Cisco Unified MeetingPlace Release 8.0 -- Administration Center Page References for Cisco Unified MeetingPlace (A - C pages)#Table: Field Reference: Add User Profile Page and Edit User Profile Page|Table: Field Reference: Add User Profile Page and Edit User Profile Page]] in the [[Cisco Unified MeetingPlace Release 8.0 -- Administration Center Page References for Cisco Unified MeetingPlace (A - C pages)|Administration Center Page References for Cisco Unified MeetingPlace (A - C pages)]]
* [[Cisco Unified MeetingPlace Release 8.0 -- Administration Center Page References for Cisco Unified MeetingPlace (U - W pages)#Table: Field Reference: Usage Configuration Page|Table: Field Reference: Usage Configuration Page]] in the [[Cisco Unified MeetingPlace Release 8.0 -- Administration Center Page References for Cisco Unified MeetingPlace (U - W pages)|Administration Center Page References for Cisco Unified MeetingPlace (U - W pages)]]
* [[Cisco Unified MeetingPlace Release 8.0 -- Configuring Dial-Out Features for Cisco Unified MeetingPlace#Dial-Out Features and Voice Prompt Languages|Dial-Out Features and Voice Prompt Languages]]

== Configuring Blast Dial-Out Calls ==

Blast dial-out calls come in two forms:
* Initiated by the system-While scheduling a continuous meeting, the scheduler sets '''Call all invitees when first person joins''' to Yes on the More Options page.
* Initiated by a user-During a meeting, the scheduler (with dial-out privileges) enters '''#33''' in the TUI to dial out to all missing invitees.

===== Before You Begin =====
* To enable user-initiated blast dial-out calls, complete the [[Cisco Unified MeetingPlace Release 8.0 -- Configuring Dial-Out Features for Cisco Unified MeetingPlace#Enabling Dial-Out Privileges for Users|Enabling Dial-Out Privileges for Users]].
* No specific configuration is required to use blast dial-out calls. This ''optional'' procedure describes how to configure fields that affect the behavior of ''all'' dial-out calls, including blast dial-out calls.

===== Procedure =====

# Sign in to the Administration Center.
# Select '''System Configuration > Usage Configuration'''.
# Configure the following fields, which affect all dial-out calls:
#* Number of retry attempts
#* Delay between retries (sec)
# Select '''Save'''.

===== Related Topics =====
* [[Cisco Unified MeetingPlace Release 8.0 -- Administration Center Page References for Cisco Unified MeetingPlace (A - C pages)#Table: Field Reference: Add User Profile Page and Edit User Profile Page|Table: Field Reference: Add User Profile Page and Edit User Profile Page]] in the [[Cisco Unified MeetingPlace Release 8.0 -- Administration Center Page References for Cisco Unified MeetingPlace (A - C pages)|Administration Center Page References for Cisco Unified MeetingPlace (A - C pages)]]
* [[Cisco Unified MeetingPlace Release 8.0 -- Administration Center Page References for Cisco Unified MeetingPlace (U - W pages)#Table: Field Reference: Usage Configuration Page|Table: Field Reference: Usage Configuration Page]] in the [[Cisco Unified MeetingPlace Release 8.0 -- Administration Center Page References for Cisco Unified MeetingPlace (U - W pages)|Administration Center Page References for Cisco Unified MeetingPlace (U - W pages)]]
* [[Cisco Unified MeetingPlace Release 8.0 -- Configuring Meetings for Cisco Unified MeetingPlace#Configuring Continuous Meetings|Configuring Continuous Meetings]] in the [[Cisco Unified MeetingPlace Release 8.0 -- Configuring Meetings for Cisco Unified MeetingPlace#Configuring Meetings for Cisco Unified MeetingPlace|Configuring Meetings for Cisco Unified MeetingPlace]] module

[[Category: Configuration Information for Cisco Unified MeetingPlace Release 8.0]]

Cisco Unified MeetingPlace Release 8.0 -- Configuring Dial-Out Features for Cisco Unified MeetingPlace - Revision history

MeetingPlace Moderator at 23:52, 21 June 2011

MeetingPlace Moderator: 1 revision

MeetingPlace Moderator: /* Procedure */