Cisco Unified MeetingPlace Release 8.0 -- Configuring Attendant Settings for Cisco Unified MeetingPlace
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Latest revision as of 16:54, 2 July 2010
Main page: Cisco Unified MeetingPlace, Release 8.0
Up one level: Configuration
Contents |
Configuring Attendant Privileges
You can configure which Administration Center and MeetingPlace Conference Manager capabilities are available to users of type Attendant.
Procedure
- Sign in to the Administration Center.
- Select System Configuration > Usage Configuration.
- Configure the Attendant Privileges fields.
- Select Save.
Related Topics
- Table: Field Reference: Usage Configuration Page in the Administration Center Page References for Cisco Unified MeetingPlace (U - W pages)
- About User Types in the Administration Center Page References for Cisco Unified MeetingPlace (A - C pages)
- Using MeetingPlace Conference Manager module
Configuring Operator Assistance
You can configure Cisco Unified MeetingPlace to forward calls to the help desk Attendant in these situations:
- A caller dials 0 for operator assistance.
- A caller does not enter a number at a voice prompt.
Procedure
- Sign in to the Administration Center.
- Select System Configuration > Usage Configuration.
- Configure these fields:
- Dial attendant on timeout-Set this field to Yes.
- Attendant phone-Enter the help desk or attendant phone number.
- Select Save.
