Cisco Unified MeetingPlace Release 6.1 -- About Reports

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Cisco Unified MeetingPlace Release 6.1 > Cisco Unified MeetingPlace Audio Server > Maintaining > Running Reports



The Cisco Unified MeetingPlace system offers a set of standard reports that provide information on the level of system usage, user activity, and system parameters. Information in the reports can help you answer questions such as:

  • How frequently are people in my company using Cisco Unified MeetingPlace? How many conferences did a user schedule or attend?
  • Are there enough trunks, voice recording space, and other system resources to support the number of calls being made by users?
  • Has anyone tried to gain unauthorized access to the system? Are there an unusual number of calls on one port?


Table: Cisco Unified MeetingPlace Report Types describes the various reports that Cisco Unified MeetingPlace provides.


Contents

Table: Cisco Unified MeetingPlace Report Types
Report Type Description

System reports

Describes the hardware and software in the Cisco Unified MeetingPlace system. For more information, see the About System Reports.

System usage reports

Describes meeting scheduling and attendance activities by user. Run these reports frequently to identify cases of system abuse and to document phone billing charges. For more information, see the About System Usage Reports.

Billing reports

Provides dialing and billing information. You can run billing reports weekly or biweekly to monitor outbound dialing by users and the total number of calls being made by users. For more information, see the About Billing Reports.

Raw data reports

Consists of unformatted data that can be exported to other database or spreadsheet applications. You can then format this data to suit a wide variety of purposes. For more information, see the About Raw Data Reports.



Generating Reports

You can generate reports in two ways:


You can also schedule report generation by using scheduling programs provided by other software vendors.


We recommend that you run reports during off-peak usage hours. Running reports during peak usage hours can affect performance.


To Generate Reports from the Report Tab

Reports generated in MeetingTime display the conference server time zone. If the time zones for the user and the server are different, the dates and times in the report will differ from the dates and times displayed in MeetingTime for that user.


  1. Open MeetingTime, and select the Report tab.
  2. For Report Type , select the report you want to run.
    Do not select a report heading (in all uppercase letters). These are report types and cannot be selected.
  3. For Report Attributes , for Destination , choose where to print or save the report.


To Select the Values Area and Choose

View the report on your screen

Screen

Download report data to a file to later import it to a spreadsheet, database, or word-processing program. (For more information, see the Exporting Raw Data Reports into Microsoft Excel.)

File

Send the report directly to your local printer. You can also specify the number of copies and the printer, and change other print properties.

Note: Before you print a report in another application, change the text to a small, fixed-pitch font such as Courier 10, so that columns of text in the report align.

Printer


4. Select values for the Output and Settings attributes.

5. Click Generate Report to submit the job to the server.

A message displays, telling you that you may cancel the report generation after the server has received the query instructions.

6. To continue, click Yes .

Depending on the size of your system, it may take several minutes for the report to generate. As the server processes your query instructions and retrieves the report data, you see a progress bar, the current size of the report file, the percentage of the job completed, and other report status information.
The generated report displays in the Report Viewer window.

7. You can print the data or save it to a file, or close the window.


To Generate Batch Reports in Windows Batch Mode
  1. From the Windows Start menu, click Run .
  2. In the Run dialog box, enter the following command line as one line, and press Enter . (Replace items in brackets with the appropriate values.)
    C:\Program Files\Cisco Systems\Mtgtime530\mtgtime.exe userid [user ID] userpwd [password] hostname [Cisco Unified MeetingPlace host name] [report type parameter]
    For [report type parameter], use the information in Table: Parameters for Reports.


Table: Parameters for Reports
Report Type Parameter
System Reports

System Options

Genreport sysoptns [output]

Port Attributes

Genreport portattr [output]

User Information

Genreport userinfo [output]

Group Information

Genreport grpinfo [output]

Team Information

Genreport teaminfo [output]

License Information

Genreport licinfo [output]

Info Capture

Genreport infocap [output] [start date] [end date] [start time] [end time] [NeedCompressOnTransfer] [IncludeGatewayInfo] [GatewayUnitNumber] [Dr.WatsonDrive]

System Usage Reports

Scheduling Statistics

Genreport schdstat [output] [start date] [end date]

Scheduling Failures

Genreport schdfail [output] [start date] [end date]

Port Usage

Genreport portusag [output]

Scheduled vs. Actual by User

Genreport scdvsact [output] [start date] [end date]

Scheduling Activity by User

Genreport schdling [output] [start date] [end date]

Meeting Attendance by User

Genreport attndnce [output] [start date] [end date]

Meeting Information

Genreport mtginfo [output] [start date] [end date]

Meeting Attachment Info

Genreport mtgattch [output] [start date] [end date]

Continuous Meetings

Genreport permmtgs [output] [start date] [end date]

Question and Answer Usage

Genreport qnausage [output] [start date] [end date]

Billing Reports

Billing Information

Genreport billing [output] [start date] [end date] [voice rate] [data rate]

Billing Information (Detail)

Genreport billdet [output] [start date] [end date] [voice rate] [data rate]

Disk Usage Information

genreport dskusage [output] [start date] [end date]

Outbound Dialing

genreport outdial [output] [start date] [end date]

Raw Data Reports

Raw Profile Info

genreport rawprof [output] [Yes/No]

Raw Group Info

genreport rawgroup [output] [Yes/No]

Raw Meeting Details Info

genreport rawmtdet [output] [start date] [end date] [Yes/No]

Raw Mtg Participant Info

genreport rawmtprt [output] [start date] [end date] [Yes/No]

Raw Mtg Outdial Info (users)

genreport rawmtout [output] [start date] [end date] [Yes/No]

Raw Mtg Outdial Info (servers)

genreport rawsvout [output] [start date] [end date] [Yes/No]

Raw Mtg Attachment Info

genreport mtgattch [output] [start date] [end date] [Yes/No]

Raw System Outdial Info

genreport rawsyout [output] [start date] [end date] [Yes/No]

Raw Scheduling Failures

genreport rawschfl [output] [start date] [end date] [Yes/No]

Raw Participant Join Leave Info

genreport rawprtjl [output] [start date] [end date] [Yes/No]



Use the following information when entering parameters:

  • For [output], enter the destination file name.
  • For [start date] and [end date], enter a date in the format mm/dd/yyyy.
  • For [start time] and [end time], enter a time in the format hh:mm.
  • For [voice rate] or [daya rate], enter a per minute rate in cents (for example, 20).
  • For [Yes/No] for raw reports, enter Yes or No, depending on whether you want to include the field names as the first record of the report.
  • For [NeedCompressOnTransfer] and [IncludeGatewayInfo] enter Yes or No.
  • For [GatewayUnitNumber], enter a number between 16 and 31, inclusive.
  • For [Dr.WatsonDrive], enter the name of the Dr. Watson drive.


For information about storing login settings, see the Editing and Storing MeetingTime Settings.

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