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[[Cisco Unified MeetingPlace Release 6.1]] >
[[Cisco Unified MeetingPlace Release 6.1 -- Cisco Unified MeetingPlace Audio Server, Release 6.1|Cisco Unified MeetingPlace Audio Server]]
> [[Cisco Unified MeetingPlace Release 6.1 -- Maintaining the Audio Server|Maintaining]]
> [[Cisco Unified MeetingPlace Release 6.1 -- Creating, Uploading, and Deleting Custom Voice Prompts|Creating, Uploading, and Deleting Custom Voice Prompts]]

You can also create custom voice prompts in a recording studio. You upload these files, but they do not overwrite factory-shipped voice prompts. They are stored in and retrieved from a separate location.

Do the following procedures, in the order presented:
* [[Cisco Unified MeetingPlace Release 6.1 -- About Recording Custom Voice Prompts in a Recording Studio#To Prepare to Record a Custom Voice Prompt in a Recording Studio|To Prepare to Record a Custom Voice Prompt in a Recording Studio]]
* [[Cisco Unified MeetingPlace Release 6.1 -- About Recording Custom Voice Prompts in a Recording Studio#To Create a Custom Voice Prompt in a Recording Studio|To Create a Custom Voice Prompt in a Recording Studio]]
* [[Cisco Unified MeetingPlace Release 6.1 -- About Recording Custom Voice Prompts in a Recording Studio#To Upload Custom Voice Prompts to Cisco Unified MeetingPlace|To Upload Custom Voice Prompts to Cisco Unified MeetingPlace]]

===== To Prepare to Record a Custom Voice Prompt in a Recording Studio =====

The following steps apply to a Windows PC command prompt window.

# Create the following directories to store the custom voice prompt files:
#: ''' <hard drive>:\temp\1st sample prompts\lin '''
#: ''' <hard drive>:\temp\1st sample prompts\lat '''
# Ensure that you have obtained the following:
#* List of voice prompts. See [[Cisco Unified MeetingPlace Release 6.1 -- List of Voice Prompts|List of Voice Prompts]].
#* Sound file editing software such as Adobe Audition, CoolEdit 2000, or equivalent.
#* dsp utility, its input file (called the X file), and the conv.bat script if you are doing batch conversions. Copy them to your <hard drive>:\temp\1st sample prompts\lin Windows directory.
#*:'''Note''': Contact the Cisco TAC to obtain the dsp utility.
#* Cisco Unified MeetingPlace 8100 series server with Cisco Unified MeetingPlace Audio Server Release 5.1 or later installed, with telephony access.
# Determine which voice prompt you want to customize. Generally, there is a one-to-one correlation between what you hear in the VUI and the voice prompts.
#: '''Note: ''' Some prompt names are identical so you may have to copy all the matching prompt numbers until you locate the one that activates the changes that you want to make.
# Find the prompt number for that voice prompt by looking in [[Cisco Unified MeetingPlace Release 6.1 -- List of Voice Prompts|List of Voice Prompts]].
#: '''Note: ''' Some voice prompts that you hear on the VUI are comprised of several smaller prompts, so you may need to customize more than one voice prompt.

===== To Create a Custom Voice Prompt in a Recording Studio =====

# Go to a recording studio and record the custom voice prompt. The resulting custom voice prompt file will have a .wav suffix.
# Use a software tool such as Adobe Audition or CoolEdit to convert the .wav file to the required raw, headerless, 8 kHz, 16-bit linear PCM .lin file format.
# Rename the custom voice prompt to '' s####.lin '', where s means that this is a voice file, #### is the voice prompt number, and .lin is the file format.
#: '''Note: ''' The leading '' s '' must be lowercase. Do not include spaces in the file names.
# Move the custom voice prompt to the <hard drive>:\temp\1st sample prompts\lin directory.
# Convert the .lin prompt file to a .lat file by running the dsp utility. The dsp utility converts files from the .lin format to the .lat format. The X file is an input to the dsp utility and contains the commands to the dsp utility. Follow these steps:
## Open a Windows command prompt.
## Change directories by entering '' cd <hard drive>:\temp\1st sample prompts\lin ''.
## Do one of the following:
##* To convert only one custom voice prompt from a .lin file to a .lat file, enter the following at the Windows command prompt:
##*: dsp s####.lin ..\lat\s####.lat junk -f 0.2 < X
##*: The dsp utility should exit when it is finished. If it does not exit, you see a list of dsp utility choices. To exit, enter ''' 16 '''.
##* To convert all the .lin files in this directory and store them in the \lat directory, enter the following at the Windows command prompt:
##*: '' conv ..\lat ''
#: The 16-bit, 8-kHz .lin prompt format is converted to the Cisco Unified MeetingPlace .lat format.
#: '''Note: ''' Although you select an output file of format s####.lat, Windows might create the file as S####.LAT. You can transfer the file, but you must rename it to the s####.lat format because Unix is case sensitive.

===== To Upload Custom Voice Prompts to Cisco Unified MeetingPlace =====

# Change folders to <hard drive>:\temp\1st sample prompts\lat.
# If the filename for your custom voice prompt is uppercase, change it to lowercase. For example, if the filename is S1234.LAT, change it to s1234.lat.
# Open a telnet session into the target Cisco Unified MeetingPlace 8100 series and log in as a technician.
# Once you are in the telnet session, change to the superuser level. You need the password of the day (POD) to log in as a superuser. Contact Cisco TAC for the POD.
# Navigate to the directory called /tmp/bnr on the target server by entering '' cd /tmp/bnr ''. (If this directory does not exist, create it first by entering '' mkdir /tmp/bnr ''.)
# Remove any files that are in the /tmp/bnr directory by entering '' rm * ''. Enter '' y '' when prompted. Leave the telnet session active.
# Use FTP to move the .lat files from the Windows folder called <hard drive>:\temp\1st sample prompts\lat to the /tmp/bnr directory on the Cisco Unified MeetingPlace hard disk. Make sure the FTP mode is binary (bin). Follow these steps:
## In Windows, go to the folder called <hard drive>:\temp\1st sample prompts\lat,
## At the Windows command prompt, enter '' ftp -i <system name> '', where <system name> is the name of the target Cisco Unified MeetingPlace 8100 series server.
## On the Cisco Unified MeetingPlace 8100 series server, go to the /tmp/bnr directory.
## Run '' mput *.lat '' to transfer all the .lat files from Windows to the Cisco Unified MeetingPlace 8100 series server.
## Exit FTP when finished.
# In the CLI, make a copy of the s####.lat file and rename it cpr####.lat. The .cpr suffix means that this is a custom voice prompt. #### is the number of the voice prompt that you are customizing. For example, enter '' cp s1234.lat cpr1234.lat ''.
# Run bnrprompt -r to install the custom voice prompt. The -r option loads the custom voice prompt from the /tmp/bnr directory.
# Save your custom voice prompt. If a server disk containing the custom voice prompt is damaged or replaced, you will have to record the custom voice prompts again.
# Restart your Cisco Unified MeetingPlace system.

== Verifying That Your Custom Prompt Installed ==

After you have recorded a custom voice prompt, you may need to list all of them. Do the following procedure.

===== To Verify Installation of Custom Prompts =====

# Open a telnet session into the target Cisco Unified MeetingPlace 8100 series and log in as a technician.
# Once you are in the telnet session, change to the superuser level. You need the password of the day (POD) to log in as a superuser. Contact Cisco TAC for the POD.
# Run '' bnrprompt -l '' to list all the custom voice prompts on your system. The screen displays the following:
#: <tt> csc$ bnrprompt -l </tt>
#: <tt> Starting English (US)... </tt>
#: <tt> Standard custom prompt exists 304 </tt>
#: <tt> ... Done with English (US) -> 1 custom prompt exists (1776/1777) </tt>
#: <tt> FINISHED: List Custom Recorded (CR) Prompts complete! </tt>

[[Category: Unified MeetingPlace Release 6.1]]

Cisco Unified MeetingPlace Release 6.1 -- About Recording Custom Voice Prompts in a Recording Studio - Revision history

MeetingPlace Moderator: 1 revision

MeetingPlace Moderator at 03:58, 23 March 2011