Cisco Unified MeetingPlace, Release 7.0 -- How to Install and Manage Licenses

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Main page: Cisco Unified MeetingPlace, Release 7.0

Up one level: Configuration

If you purchase license SKUs with your Cisco Unified MeetingPlace order, then your order comes with a Product Authorization Key (PAK). You obtain a license file by providing the PAK and the MAC address of your server in a form on Through the Administration Center, you upload the license file to Cisco Unified MeetingPlace to install all purchased licenses in that order.

Note: The new licenses take effect immediately. You do not need to reinstall or restart the Cisco Unified MeetingPlace operating system and application when you add licenses.


Determining the MAC Address of your System

  1. Log in to the Administration Center.
  2. Click Maintenance > Licenses > Install Licenses.
    The MAC address is listed in the Host ID (MAC address) field.

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Obtaining the License File

The license file contains all the purchased licenses in your order.

Before You Begin
  • Find the Product Authorization Key (PAK) that came with your order.

  1. Go to
  2. If prompted, log in with your user ID and password.
  3. Enter the PAK from your Cisco Unified MeetingPlace order.
  4. Confirm the order information and click Continue.
  5. Fill out all the required fields on the registration form. In particular:
    • Make sure that your e-mail address is correct, because the license file will be e-mailed to you.
    • Enter the MAC address of your Cisco Unified MeetingPlace server.
  6. Click Submit.
    Cisco Systems sends you an e-mail containing the license file.
  7. Save the license file to a location where you can access it from the Administration Center.

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Installing the License File

Before You Begin

Complete Obtaining the License File.

NOTE: You must install the license file while in Active mode.

  1. Log in to the Administration Center.
  2. Click Maintenance > Licenses > Install Licenses.
  3. Select one of the following radio buttons:
    • Upload new license file -- Choose this option to delete all previously installed licenses before installing the license file. Select this option only when uploading licenses to your system for the first time, or in the unlikely event that you must install an entirely new set of licenses.
    • Append incremental license file -- Choose this option to keep all the previously installed licenses and to add additional licenses from the license file.
  4. Enter the fully-qualified filename in the License file to use field or click Browse to search for the file.
  5. Click Install License.

Troubleshooting Tips

If the Application Server hostname is longer than 32 characters, you may not be able to install licenses. If this occurs, use the net command to change the hostname. Note, however, that changing the Application Server hostname requires a system restart and may require other configuration tasks. See the net command description.

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What to Do Next

Proceed to Displaying Licenses to verify license installation.

Displaying Licenses

Complete this task to display the number and types of licenses that are installed on your system, which licenses are enabled, and any further license limitations that are specific to your system.

  1. Log in to the Administration Center.
  2. Click Maintenance > Licenses > Licenses Summary.

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Downloading Licenses

Use this task to back up your license files.

  1. Log in to the Administration Center.
  2. Click Maintenance > Licenses > Licenses Summary or Install Licenses.
  3. Click Download License.
  4. In the File Download dialog box, click Save.
  5. Navigate to the directory where you want to save the exported file.
  6. Click Save.
  7. If the Download Complete dialog box appears, click Close.

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