Cisco Unified CCX Servers respond slowly in a High Availability environment
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Cisco Unified CCX Servers respond slowly in a High Availability environment
| Problem Summary | Cisco Unified CCX servers in a high availability (HA) environment respond very slowly. Because of the slow response time, the Cisco Unified CCX system is unusable. No calls can get to agents. |
|---|---|
| Error Message | LDAP error 51 in MADM logs. SDL and SQL errors on the Subscriber. |
| Possible Cause | Publisher and Subscriber databases are no synchronized. |
| Recommended Action |
Synchronize the Publisher and Subscriber databases. |
| Release | Release 7.0(1) |
| Associated CDETS # | None. |