Cisco Unified CCX Databases are not purged as expected

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(Cisco Unified CCX Databases are not purged as expected)
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== Cisco Unified CCX Databases are not purged as expected ==
== Cisco Unified CCX Databases are not purged as expected ==
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Depending upon the cause of the problem, do one of the following:
Depending upon the cause of the problem, do one of the following:
*From the Cisco Unified CCX Administration web page, choose Tools > Historical Reporting and configure automatic purging.
*From the Cisco Unified CCX Administration web page, choose Tools > Historical Reporting and configure automatic purging.
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*If you change the size of the Cisco Unified CCX databases, make sure that the Cisco Unified CCX database size is equal to the maxsize.
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*If you change the size of the CRS databases, make sure that the CRS database size is equal to the maxsize present int purge configuration page.
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! '''Release'''
! '''Release'''
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| Release 7.0(1)
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| Release 7.0, Release 5.0
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! '''Associated CDETS #'''
! '''Associated CDETS #'''

Latest revision as of 11:46, 23 April 2010

Cisco Unified CCX Databases are not purged as expected

Problem Summary The Cisco Unified CCX databases are not automatically purged as expected.
Error Message None.
Possible Cause The cause of this problem could be one of the following:
  • Automatic purging is not configured properly.
  • You have changed the system clock on the Cisco Unified CCX server.You have altered the size of the Cisco Unified CCX databases.
Recommended Action

Depending upon the cause of the problem, do one of the following:

  • From the Cisco Unified CCX Administration web page, choose Tools > Historical Reporting and configure automatic purging.
  • If you change the size of the CRS databases, make sure that the CRS database size is equal to the maxsize present int purge configuration page.
Release Release 7.0, Release 5.0
Associated CDETS # None.

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