Cisco Security Agent (CSA): CSA Agent is Disabled; You Cannot Re-enable It

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CSA Agent is Disabled; You Cannot Re-enable It

Problem Summary CSA agent is disabled on the majority of boxes and cannot be re-enabled in the usual ways.
Error Message An Application Event error is recorded as follows:

Event Type: Information

Event Source: CSAgent

Event Category: Local Event Mgr

Event ID: 256

Description: The Agent Rule file hash has been modified. Shims will be disabled, and NO security policies will be enforced.

Possible Cause This happens when the new standalone agent is installed over the current one.
Recommended Action To resolve this issue:
  1. Navigate to C:\Program Files\Cisco Systems\CSAgent\cfg\
  2. Delete the agent.state file
  3. Restart the agent
    Note: If this problem persists, uninstall the agent and re-install the agent again.
Release Release 7.0(2)
Associated CDETS # None.

Rating: 0.0/5 (0 votes cast)

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