Cisco MDS SanOS Troubleshooting Guide -- Troubleshooting Zones and Zone Sets - Revision history

Pravraj: /* Enhanced Zoning Issues */

2010-11-08T10:42:34Z

Enhanced Zoning Issues

← Older revision		Revision as of 10:42, 8 November 2010
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	Troubleshooting CLI commands to use for enhanced zoning issues:		Troubleshooting CLI commands to use for enhanced zoning issues:

-	* show zone internal change event-history	+	* '''show zone internal change event-history'''
-	* show zone status vsan	+	* '''show zone status vsan'''
-	* show zone pending-diff	+	* '''show zone pending-diff'''
-	* show zone pending vsan	+	* '''show zone pending vsan'''

	'''Symptom''' Cannot configure zoning.		'''Symptom''' Cannot configure zoning.
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	{\| id="wp78737table78735" width="80%" border="1" cellpadding="3"		{\| id="wp78737table78735" width="80%" border="1" cellpadding="3"
-	\|+ Table 14-3 Cannot Configure Zoning	+	\|+ '''Table 14-3 Cannot Configure Zoning'''
	\|- align="left" valign="bottom"		\|- align="left" valign="bottom"
	! scope="col" \|		! scope="col" \|
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	Another user on the same switch is holding the enhanced zoning configuration lock. If you are using the CLI, you see a message stating that another session is active.		Another user on the same switch is holding the enhanced zoning configuration lock. If you are using the CLI, you see a message stating that another session is active.
	\| rowspan="2" colspan="1" \|		\| rowspan="2" colspan="1" \|
-	See the ~~'''~~"Resolving Enhanced Zoning Lock Issues with Fabric Manager"~~'''~~ section or the ~~'''~~"Resolving Enhanced Zoning Lock Issues with the CLI"~~'''~~ section.	+	See the "Resolving Enhanced Zoning Lock Issues with Fabric Manager" section or the "Resolving Enhanced Zoning Lock Issues with the CLI" section.
	\|- align="left" valign="top"		\|- align="left" valign="top"
	\|		\|
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	----		----

-	1. ~~Choos~~<span style="font-style: normal">'''<font color="Black">e Fabric</font>'''</span><span>'''''<font color="Black">xx</font>'''''</span><span style="font-style: normal">'''<font color="Black"> > VSAN</font>'''</span><span>'''''<font color="Black">xx</font>'''''</span><span style="font-weight: normal">''<font color="Black"> </font>''</span> and select the zone set that you want to configure.	+	1. Choose <span style="font-style: normal">'''<font color="Black">Fabric</font>'''</span><span>'''''<font color="Black">xx</font>'''''</span><span style="font-style: normal">'''<font color="Black"> > VSAN</font>'''</span><span>'''''<font color="Black">xx</font>'''''</span><span style="font-weight: normal">''<font color="Black"> </font>''</span> and select the zone set that you want to configure.

	2. Select the <span style="font-style: normal">'''<font color="Black">Enhanced</font>'''</span> tab from the Information pane and view the Config DB Locked By column to determine which switch and which user holds the enhanced zoning lock for this VSAN.		2. Select the <span style="font-style: normal">'''<font color="Black">Enhanced</font>'''</span> tab from the Information pane and view the Config DB Locked By column to determine which switch and which user holds the enhanced zoning lock for this VSAN.
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	2. Use the <span style="font-style: normal">'''<font color="Black">no zone commit vsan </font>'''</span>command on the switch that holds the lock to release the lock if you are the holder of the lock.		2. Use the <span style="font-style: normal">'''<font color="Black">no zone commit vsan </font>'''</span>command on the switch that holds the lock to release the lock if you are the holder of the lock.

-	3. Use the <span style="font-style: normal">'''<font color="Black">no zone commit vsan </font>'''</span><span style="font-weight: normal">''<font color="Black">~~<~~vsan id~~>~~</font>''</span><span style="font-style: normal">'''<font color="Black"> force </font>'''</span>command on the switch that holds the lock to release the lock if another user holds the lock.	+	3. Use the <span style="font-style: normal">'''<font color="Black">no zone commit vsan </font>'''</span><span style="font-weight: normal">''<font color="Black"> vsan id </font>''</span><span style="font-style: normal">'''<font color="Black"> force </font>'''</span>command on the switch that holds the lock to release the lock if another user holds the lock.

	----		----

Pravraj: /* Deactivating a Zone Set and Restarting the Zone Merge Process Using the CLI */

2010-11-08T10:40:42Z

Deactivating a Zone Set and Restarting the Zone Merge Process Using the CLI

← Older revision		Revision as of 10:40, 8 November 2010
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	</pre>		</pre>

-	5. Use the <span style="font-style: normal">'''<font color="Black">show zoneset</font>'''</span> active <span style="font-weight: normal">''<font color="Black">vsan-id </font>''</span>commands to exit configuration mode and check the active zone sets.	+	5. Use the <span style="font-style: normal">'''<font color="Black">show zoneset</font>'''</span> '''active''' <span style="font-weight: normal">''<font color="Black">vsan-id </font>''</span>commands to exit configuration mode and check the active zone sets.
	<pre>		<pre>
	switch4# show zoneset active		switch4# show zoneset active

Pravraj: /* Deactivating a Zone Set and Restarting the Zone Merge Process Using Fabric Manager */

2010-11-08T10:40:04Z

Deactivating a Zone Set and Restarting the Zone Merge Process Using Fabric Manager

← Older revision		Revision as of 10:40, 8 November 2010
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	{{Caution \|This will disrupt traffic and cause the MDS 9000 switch to lose connectivity with the network.}}		{{Caution \|This will disrupt traffic and cause the MDS 9000 switch to lose connectivity with the network.}}
	----		----
-	~~</div>~~

	2. Choose <span style="font-style: normal">'''<font color="Black">Interfaces > FC Physica</font>'''</span>l and select <span style="font-style: normal">'''<font color="Black">down</font>'''</span> from the Status Admin drop-down menu to shut down the connection to the zone to be merged. You may see the following system messages:		2. Choose <span style="font-style: normal">'''<font color="Black">Interfaces > FC Physica</font>'''</span>l and select <span style="font-style: normal">'''<font color="Black">down</font>'''</span> from the Status Admin drop-down menu to shut down the connection to the zone to be merged. You may see the following system messages:

Pravraj: /* Resolving Mismatched Active Zone Sets Within the Same VSAN Using the CLI */

2010-11-08T10:39:13Z

Resolving Mismatched Active Zone Sets Within the Same VSAN Using the CLI

← Older revision		Revision as of 10:39, 8 November 2010
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	5. Do one of the following to resolve the isolation problem:		5. Do one of the following to resolve the isolation problem:

-	:* Change the membership of one of the zones to match the other zone of the same name. See the ~~'''~~"Resolving Host and Storage Not in the Same Zone Using Fabric Manager"~~'''~~ section<span style="font-weight: normal">''<font color="Black">.</font>''</span>	+	:* Change the membership of one of the zones to match the other zone of the same name. See the "Resolving Host and Storage Not in the Same Zone Using Fabric Manager" section<span style="font-weight: normal">''<font color="Black">.</font>''</span>

-	:* Discard one of the zone sets completely by deactivating it using the<span style="font-style: normal">'''<font color="Black"> no zoneset activate</font>'''</span> command. If a VSAN does not have an active zone set, it automatically takes the active zone set of the other merging switch. See the ~~'''~~"Deactivating a Zone Set and Restarting the Zone Merge Process Using the CLI"~~'''~~ section.	+	:* Discard one of the zone sets completely by deactivating it using the<span style="font-style: normal">'''<font color="Black"> no zoneset activate</font>'''</span> command. If a VSAN does not have an active zone set, it automatically takes the active zone set of the other merging switch. See the "Deactivating a Zone Set and Restarting the Zone Merge Process Using the CLI" section.

	:* Overwrite the active zone set on one switch using the <span style="font-style: normal">'''<font color="Black">import</font>'''</span> or <span style="font-style: normal">'''<font color="Black">export</font>'''</span> commands. This method is destructive to one of the active zone sets.		:* Overwrite the active zone set on one switch using the <span style="font-style: normal">'''<font color="Black">import</font>'''</span> or <span style="font-style: normal">'''<font color="Black">export</font>'''</span> commands. This method is destructive to one of the active zone sets.
-	:** '''zoneset import interface'''<span>'''''<font color="Black"> i</font>'''''</span><span style="font-style: normal; font-weight: normal"><font color="Black">~~nterface~~-number</font></span><span style="font-style: normal">'''<font color="Black"> vsan </font>'''</span><span style="font-weight: normal">''<font color="Black">vsan-id</font>''</span>	+	:** '''zoneset import interface'''<span>'''''<font color="Black"> </font>'''''</span><span style="font-style: normal; font-weight: normal"><font color="Black">''interface-number''</font></span><span style="font-style: normal">'''<font color="Black"> vsan </font>'''</span><span style="font-weight: normal">''<font color="Black">vsan-id</font>''</span>
-	:** '''zoneset export interface'''<span>'''''<font color="Black"> i</font>'''''</span><span style="font-style: normal; font-weight: normal"><font color="Black">~~nterface~~-number </font></span><span style="font-style: normal">'''<font color="Black">vsan </font>'''</span><span style="font-weight: normal">''<font color="Black">vsan-id</font>''</span>	+	:** '''zoneset export interface'''<span>'''''<font color="Black"></font>'''''</span><span style="font-style: normal; font-weight: normal"><font color="Black">''interface-number'' </font></span><span style="font-style: normal">'''<font color="Black">vsan </font>'''</span><span style="font-weight: normal">''<font color="Black">vsan-id</font>''</span>

	6. Use the <span style="font-style: normal">'''<font color="Black">show interface</font>'''</span> <span style="font-weight: normal">''<font color="Black">fcx/y</font>''</span> <span style="font-style: normal">'''<font color="Black">trunk</font>'''</span> <span style="font-weight: normal">''<font color="Black">vsan-id</font>''</span> command to verify that VSAN 99 is no longer isolated:		6. Use the <span style="font-style: normal">'''<font color="Black">show interface</font>'''</span> <span style="font-weight: normal">''<font color="Black">fcx/y</font>''</span> <span style="font-style: normal">'''<font color="Black">trunk</font>'''</span> <span style="font-weight: normal">''<font color="Black">vsan-id</font>''</span> command to verify that VSAN 99 is no longer isolated:

Pravraj: /* Resolving Mismatched Active Zone Sets Within the Same VSAN Using Fabric Manager */

2010-11-08T10:37:27Z

Resolving Mismatched Active Zone Sets Within the Same VSAN Using Fabric Manager

← Older revision		Revision as of 10:37, 8 November 2010
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	1. Choose<span style="font-style: normal">'''<font color="Black"> Zone > Edit Local Full Zone Database</font>'''</span> and select the segmented VSAN you are interested in. Click on the active zone set, which is in bold, to view the list of zones and zone members for this active zone set.		1. Choose<span style="font-style: normal">'''<font color="Black"> Zone > Edit Local Full Zone Database</font>'''</span> and select the segmented VSAN you are interested in. Click on the active zone set, which is in bold, to view the list of zones and zone members for this active zone set.

-	2. Repeat ~~'''~~Step 1~~'''~~ for the other segmented VSAN.	+	2. Repeat Step 1 for the other segmented VSAN.

	A mismatched active zone set may include zones with the same name but different members, or a missing zone within the zone set.		A mismatched active zone set may include zones with the same name but different members, or a missing zone within the zone set.
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	3. Do one of the following to resolve the isolation problem:		3. Do one of the following to resolve the isolation problem:

-	:* Change the membership of one of the zones to match the other zone of the same name. See the ~~'''~~"Resolving Host and Storage Not in the Same Zone Using Fabric Manager"~~'''~~ section<span style="font-weight: normal">''<font color="Black">.</font>''</span>	+	:* Change the membership of one of the zones to match the other zone of the same name. See the "Resolving Host and Storage Not in the Same Zone Using Fabric Manager" section<span style="font-weight: normal">''<font color="Black">.</font>''</span>

-	:* Discard one of the zone sets completely by deactivating it using the<span style="font-style: normal">'''<font color="Black"> no zoneset activate</font>'''</span> command. If a VSAN does not have an active zone set, it automatically takes the active zone set of the other merging switch. See the ~~'''~~"Deactivating a Zone Set and Restarting the Zone Merge Process Using Fabric Manager"~~'''~~ section.	+	:* Discard one of the zone sets completely by deactivating it using the<span style="font-style: normal">'''<font color="Black"> no zoneset activate</font>'''</span> command. If a VSAN does not have an active zone set, it automatically takes the active zone set of the other merging switch. See the "Deactivating a Zone Set and Restarting the Zone Merge Process Using Fabric Manager" section.

	:* Choose<span style="font-style: normal">'''<font color="Black"> Zone > Copy Full Zone Database</font>'''</span> to overwrite the active zone set on one switch. This method is destructive to one of the active zone sets.		:* Choose<span style="font-style: normal">'''<font color="Black"> Zone > Copy Full Zone Database</font>'''</span> to overwrite the active zone set on one switch. This method is destructive to one of the active zone sets.

Pravraj: /* Resolving a Link Isolation Because of a Failed Zone Merge Using the CLI */

2010-11-08T10:35:50Z

Resolving a Link Isolation Because of a Failed Zone Merge Using the CLI

← Older revision		Revision as of 10:35, 8 November 2010
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	2. Verify the zoning information, using the following commands on each switch:		2. Verify the zoning information, using the following commands on each switch:

-	:* ~~'''~~'''show zone vsan ~~'''~~'''<span style="font-weight: normal">''<font color="Black">vsan-id</font>''</span>	+	:* '''show zone vsan '''<span style="font-weight: normal">''<font color="Black">vsan-id</font>''</span>

-	:* ~~'''~~'''show zoneset vsan ~~'''~~'''<span style="font-weight: normal">''<font color="Black">vsan-id</font>''</span>	+	:* '''show zoneset vsan '''<span style="font-weight: normal">''<font color="Black">vsan-id</font>''</span>

	3. You can use two different approaches to resolve a zone merge failure by overwriting the zoning configuration of one switch with the other switch's configuration. This can be done with either of the following commands:		3. You can use two different approaches to resolve a zone merge failure by overwriting the zoning configuration of one switch with the other switch's configuration. This can be done with either of the following commands:

-	:* '''zoneset import interface'''<span>'''''<font color="Black"> i</font>'''''</span><span style="font-style: normal; font-weight: normal"><font color="Black">~~nterface~~-number</font></span><span style="font-style: normal">'''<font color="Black"> vsan </font>'''</span><span style="font-weight: normal">''<font color="Black">vsan-id</font>''</span>	+	:* '''zoneset import interface'''<span>'''''<font color="Black"></font>'''''</span><span style="font-style: normal; font-weight: normal"><font color="Black">''interface-number''</font></span><span style="font-style: normal">'''<font color="Black"> vsan </font>'''</span><span style="font-weight: normal">''<font color="Black">vsan-id</font>''</span>

-	:* '''zoneset export interface'''<span>'''''<font color="Black"> i</font>'''''</span><span style="font-style: normal; font-weight: normal"><font color="Black">~~nterface~~-number </font></span><span style="font-style: normal">'''<font color="Black">vsan </font>'''</span><span style="font-weight: normal">''<font color="Black">vsan-id</font>''</span>	+	:* '''zoneset export interface'''<span>'''''<font color="Black"></font>'''''</span><span style="font-style: normal; font-weight: normal"><font color="Black">''interface-number'' </font></span><span style="font-style: normal">'''<font color="Black">vsan </font>'''</span><span style="font-weight: normal">''<font color="Black">vsan-id</font>''</span>

	: The <span style="font-style: normal">'''<font color="Black">import</font>'''</span> option of the command overwrites the local switch's active zone set with that of the remote switch. The <span style="font-style: normal">'''<font color="Black">export</font>'''</span> option overwrites the remote switch's active zone set with the local switch's active zone set.		: The <span style="font-style: normal">'''<font color="Black">import</font>'''</span> option of the command overwrites the local switch's active zone set with that of the remote switch. The <span style="font-style: normal">'''<font color="Black">export</font>'''</span> option overwrites the remote switch's active zone set with the local switch's active zone set.
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	----		----
-	{{Note \|Do not ~~simply~~ issue a '''shutdown/no shutdown''' command sequence on the port. This ~~would affect~~ all the VSANs crossing the EISL instead of just the VSAN experiencing the isolation problem.}}	+	{{Note \|Do not issue a '''shutdown''' or '''no shutdown''' command sequence on the port. This affects all of the VSANs crossing the EISL instead of just the VSAN experiencing the isolation problem.}}
	----		----

Pravraj: /* Zone Merge Failure */

2010-11-08T10:33:16Z

Zone Merge Failure

← Older revision		Revision as of 10:33, 8 November 2010
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	:'''Error Message''' ZONE-2-ZS_MERGE_FULL_DATABASE_MISMATCH: Zone merge full database mismatch on interface [chars].		:'''Error Message''' ZONE-2-ZS_MERGE_FULL_DATABASE_MISMATCH: Zone merge full database mismatch on interface [chars].
-	::'''Explanation''' Full zoning databases are inconsistent between two switches connected by interface . Databases are not merged.	+	::'''Explanation''' Full zoning databases are inconsistent between two switches connected by the interface . Databases are not merged.
	::'''Recommended Action''' Compare full zoning database with the adjacent switch. Correct the difference and flap the link.		::'''Recommended Action''' Compare full zoning database with the adjacent switch. Correct the difference and flap the link.

Pravraj: /* Resolving Mismatched Default Zone Policies Using Fabric Manager */

2010-11-08T10:31:46Z

Resolving Mismatched Default Zone Policies Using Fabric Manager

← Older revision		Revision as of 10:31, 8 November 2010
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	----		----

-	1. Choose<span style="font-style: normal">'''<font color="Black"> Fabric</font>'''</span><span>'''''<font color="Black">xx</font>'''''</span><span style="font-style: normal">'''<font color="Black"> > VSAN</font>'''</span><span>'''''<font color="Black">xx</font>'''''</span><span style="font-style: normal">'''<font color="Black"> ></font>'''</span><span>~~'''~~''<font color="Black"> zonesetname</font>~~'''~~''</span> and select the <span style="font-style: normal">'''<font color="Black">Policies</font>'''</span> tab.	+	1. Choose<span style="font-style: normal">'''<font color="Black"> Fabric</font>'''</span><span>'''''<font color="Black">xx</font>'''''</span><span style="font-style: normal">'''<font color="Black"> > VSAN</font>'''</span><span>'''''<font color="Black">xx</font>'''''</span><span style="font-style: normal">'''<font color="Black"> ></font>'''</span><span>''<font color="Black"> zonesetname</font>''</span> and select the <span style="font-style: normal">'''<font color="Black">Policies</font>'''</span> tab.

	2. View the Default Zone Behavior field for each switch in the VSAN to determine which switches have mismatched default zone policies.		2. View the Default Zone Behavior field for each switch in the VSAN to determine which switches have mismatched default zone policies.
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	: a. Choose <span style="font-style: normal">'''<font color="Black">Fabric</font>'''</span><span>'''''<font color="Black">xx</font>'''''</span><span style="font-style: normal">'''<font color="Black"> > VSAN</font>'''</span><span>'''''<font color="Black">xx</font>'''''</span> and view the Release field to verify that all switches are capable of working in the enhanced mode. <br />All switches must have Cisco MDS SAN-OS Release 2.0(1b) or later. If one or more switches are not capable of working in enhanced mode, then your request to move to enhanced mode is rejected.		: a. Choose <span style="font-style: normal">'''<font color="Black">Fabric</font>'''</span><span>'''''<font color="Black">xx</font>'''''</span><span style="font-style: normal">'''<font color="Black"> > VSAN</font>'''</span><span>'''''<font color="Black">xx</font>'''''</span> and view the Release field to verify that all switches are capable of working in the enhanced mode. <br />All switches must have Cisco MDS SAN-OS Release 2.0(1b) or later. If one or more switches are not capable of working in enhanced mode, then your request to move to enhanced mode is rejected.

-	: b. Choose<span style="font-style: normal">'''<font color="Black"> Fabric</font>'''</span><span>'''''<font color="Black">xx</font>'''''</span><span style="font-style: normal">'''<font color="Black"> > VSAN</font>'''</span><span>'''''<font color="Black">xx</font>'''''</span><span style="font-style: normal">'''<font color="Black"> ></font>'''</span><span>~~'''~~''<font color="Black"> zonesetname</font>~~'''~~''</span> and select the <span style="font-style: normal">'''<font color="Black">Policies</font>'''</span> tab and set Default Zone Behavior field to set the default zone policy.	+	: b. Choose<span style="font-style: normal">'''<font color="Black"> Fabric</font>'''</span><span>'''''<font color="Black">xx</font>'''''</span><span style="font-style: normal">'''<font color="Black"> > VSAN</font>'''</span><span>'''''<font color="Black">xx</font>'''''</span><span style="font-style: normal">'''<font color="Black"> ></font>'''</span><span>''<font color="Black"> zonesetname</font>''</span> and select the <span style="font-style: normal">'''<font color="Black">Policies</font>'''</span> tab and set Default Zone Behavior field to set the default zone policy.

	: c. Click <span style="font-style: normal">'''<font color="Black">Apply Changes</font>'''</span> to save these changes.		: c. Click <span style="font-style: normal">'''<font color="Black">Apply Changes</font>'''</span> to save these changes.

Pravraj: /* Resolving Out of Sync Full Zone Database Using Fabric Manager */

2010-11-08T10:30:56Z

Resolving Out of Sync Full Zone Database Using Fabric Manager

← Older revision		Revision as of 10:30, 8 November 2010
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	----		----

-	1. Choose<span style="font-style: normal">'''<font color="Black"> Fabric</font>'''</span><span>'''''<font color="Black">xx</font>'''''</span><span style="font-style: normal">'''<font color="Black"> > VSAN</font>'''</span><span>'''''<font color="Black">xx</font>'''''</span><span style="font-style: normal">'''<font color="Black"> ></font>'''</span><span>~~'''~~''<font color="Black"> zonesetname</font>~~'''~~''</span> and select the <span style="font-style: normal">'''<font color="Black">Policies</font>'''</span> tab.	+	1. Choose<span style="font-style: normal">'''<font color="Black"> Fabric</font>'''</span><span>'''''<font color="Black">xx</font>'''''</span><span style="font-style: normal">'''<font color="Black"> > VSAN</font>'''</span><span>'''''<font color="Black">xx</font>'''''</span><span style="font-style: normal">'''<font color="Black"> ></font>'''</span><span>''<font color="Black"> zonesetname</font>''</span> and select the <span style="font-style: normal">'''<font color="Black">Policies</font>'''</span> tab.

	2. Verify that the Propagation field is set to <span style="font-style: normal">'''<font color="Black">FullZoneSet</font>'''</span>. If it is not, select <span style="font-style: normal">'''<font color="Black">FullZoneSet</font>'''</span> from the drop-down menu.		2. Verify that the Propagation field is set to <span style="font-style: normal">'''<font color="Black">FullZoneSet</font>'''</span>. If it is not, select <span style="font-style: normal">'''<font color="Black">FullZoneSet</font>'''</span> from the drop-down menu.

Pravraj: /* Troubleshooting Zone Activation Using the CLI */

2010-11-08T10:29:54Z

Troubleshooting Zone Activation Using the CLI

← Older revision		Revision as of 10:29, 8 November 2010
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	4. Verify that the needed zones are active.		4. Verify that the needed zones are active.

-	5. ~~Optionally, use~~ the <span style="font-style: normal">'''<font color="Black">zoneset name </font>'''</span><span style="font-weight: normal">''<font color="Black">ActiveZonesetName vsan-id </font>''</span>command and the <span style="font-style: normal">'''<font color="Black">member </font>'''</span><span style="font-weight: normal">''<font color="Black">NewZone</font>''</span> command to add the zone to the active zone set in the VSAN.	+	5. (Optional) Use the <span style="font-style: normal">'''<font color="Black">zoneset name </font>'''</span><span style="font-weight: normal">''<font color="Black">ActiveZonesetName vsan-id </font>''</span>command and the <span style="font-style: normal">'''<font color="Black">member </font>'''</span><span style="font-weight: normal">''<font color="Black">NewZone</font>''</span> command to add the zone to the active zone set in the VSAN.

	<pre>		<pre>
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	</pre>		</pre>

-	7. If you are still experiencing zone set activation failure, use the ~~<span style="font-style: normal">~~'''~~<font color="Black">~~show zone internal change event-history vsan ~~</font>~~'''~~</span><span>~~''~~'''<font color="Black"><~~vsan-id~~> </font>'''~~''~~</span>~~command to determine the source of the zone set activation problem.	+	7. If you are still experiencing zone set activation failure, use the '''show zone internal change event-history vsan''' ''vsan-id'' command to determine the source of the zone set activation problem.

	----		----