Cisco MDS SanOS Troubleshooting Guide -- Troubleshooting Call Home - Revision history

Pravraj: /* Initial Troubleshooting Checklist */

2010-11-04T08:46:30Z

Initial Troubleshooting Checklist

← Older revision		Revision as of 08:46, 4 November 2010
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-	<div class="pCH1_CellHead1"> Checklist<span style="font-style: normal">'''<font color="Black"> A </font>'''</span></div>	+	<div class="pCH1_CellHead1"> Checklist<span style="font-style: normal">'''<font color="Black"></font>'''</span></div>
	! scope="col" \|		! scope="col" \|
	<div class="pCH1_CellHead1"> Check off </div>		<div class="pCH1_CellHead1"> Check off </div>

Pravraj at 08:45, 4 November 2010

2010-11-04T08:45:35Z

← Older revision		Revision as of 08:45, 4 November 2010
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	{{Template:Required Metadata}}		{{Template:Required Metadata}}
-	This section introduces the basic concepts, methodology, and general troubleshooting guidelines for problems that may occur when configuring ~~call home~~ and using the Cisco MDS 9000 Family of multilayer directors and fabric switches.	+	This section introduces the basic concepts, methodology, and general troubleshooting guidelines for problems that may occur when configuring Call Home and using the Cisco MDS 9000 Family of multilayer directors and fabric switches.

	__TOC__		__TOC__

Pravraj: /* Periodic Inventory Notification Does Not Reflect Current Inventory */

2010-08-30T08:58:11Z

Periodic Inventory Notification Does Not Reflect Current Inventory

← Older revision		Revision as of 08:58, 30 August 2010
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	{\| id="wp47581table47579" width="80%" border="1" cellpadding="3"		{\| id="wp47581table47579" width="80%" border="1" cellpadding="3"
-	\|+ Table 25-6 Periodic Inventory Notification Does Not Reflect Current Inventory	+	\|+ '''Table 25-6 Periodic Inventory Notification Does Not Reflect Current Inventory'''
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Pravraj: /* Not Receiving Syslog-based Call Home Alerts */

2010-08-30T08:57:57Z

Not Receiving Syslog-based Call Home Alerts

← Older revision		Revision as of 08:57, 30 August 2010
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	{\| id="wp47547table47545" width="80%" border="1" cellpadding="3"		{\| id="wp47547table47545" width="80%" border="1" cellpadding="3"
-	\|+ Table 25-5 Not Receiving Syslog-based Call Home Alerts	+	\|+ '''Table 25-5 Not Receiving Syslog-based Call Home Alerts'''
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	The syslog- group-port alert group is not configured for the destination profile.		The syslog- group-port alert group is not configured for the destination profile.
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-	Add the alert group to the destination profile. See the ~~[#wp48215~~ "Configuring an Alert Group Using Fabric Manager" section] or the "Configuring an Alert Group Using the CLI" section.	+	Add the alert group to the destination profile. See the "Configuring an Alert Group Using Fabric Manager" section or the "Configuring an Alert Group Using the CLI" section.
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Pravraj: /* Receiving Too Many Call Home Alerts */

2010-08-30T08:56:50Z

Receiving Too Many Call Home Alerts

← Older revision		Revision as of 08:56, 30 August 2010
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	=== Receiving Too Many Call Home Alerts ===		=== Receiving Too Many Call Home Alerts ===

-	<span class="cBoldNormal">~~SymptomÂ Â Â~~ </span> Receiving too many Call Home alerts.	+	<span class="cBoldNormal">'''Symptom'''</span> Receiving too many Call Home alerts.

	<div align="left">		<div align="left">

	{\| id="wp47713table47711" width="80%" border="1" cellpadding="3"		{\| id="wp47713table47711" width="80%" border="1" cellpadding="3"
-	\|+ Table 25-4 Receiving Too Many Call Home Alerts	+	\|+ '''Table 25-4 Receiving Too Many Call Home Alerts'''
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Pravraj: /* Configuring Call Home Contact Information Using Fabric Manager */

2010-08-30T08:55:40Z

Configuring Call Home Contact Information Using Fabric Manager

← Older revision		Revision as of 08:55, 30 August 2010
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	1. Choose <span style="font-style: normal">'''<font color="Black">Switches > Events </font>'''</span>> <span style="font-style: normal">'''<font color="Black">Call Home</font>'''</span> in the Physical Attributes pane.		1. Choose <span style="font-style: normal">'''<font color="Black">Switches > Events </font>'''</span>> <span style="font-style: normal">'''<font color="Black">Call Home</font>'''</span> in the Physical Attributes pane.

-	2. Click the '''General''' tab and then assign contact information. You must enter an e-mail address that identifies the source of Call Home notifications.	+	2. Click the '''General''' tab, and then assign contact information. You must enter an e-mail address that identifies the source of Call Home notifications.

	3. Click '''Apply Changes'''.		3. Click '''Apply Changes'''.

Pravraj: /* Not Receiving Call Home Alerts From All Configured Switches */

2010-08-30T08:54:54Z

Not Receiving Call Home Alerts From All Configured Switches

← Older revision		Revision as of 08:54, 30 August 2010
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	{\| id="wp47668table47666" width="80%" border="1" cellpadding="3"		{\| id="wp47668table47666" width="80%" border="1" cellpadding="3"
-	\|+ Table 25-3 Not Receiving Call Home Alerts From All Configured Switches	+	\|+ '''Table 25-3 Not Receiving Call Home Alerts From All Configured Switches'''
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Pravraj: /* Configuring an E-mail Server for Call Home Using Fabric Manager */

2010-08-30T08:54:25Z

Configuring an E-mail Server for Call Home Using Fabric Manager

← Older revision		Revision as of 08:54, 30 August 2010
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	1. Select a switch in the Fabric pane.		1. Select a switch in the Fabric pane.

-	2. Choose '''Switches > Events > Call Home''' in the Physical Attributes pane and click the '''Email Setup''' tab in the Information pane.	+	2. Choose '''Switches > Events > Call Home''' in the Physical Attributes pane and then click the '''Email Setup''' tab in the Information pane.

	3. Select a switch in the Information pane.		3. Select a switch in the Information pane.

Pravraj: /* Configuring the Message Level for a Destination Profile Using Fabric Manager */

2010-08-30T08:53:48Z

Configuring the Message Level for a Destination Profile Using Fabric Manager

← Older revision		Revision as of 08:53, 30 August 2010
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	----		----

-	1. Choose <span style="font-style: normal">'''<font color="Black">Switches > Events </font>'''</span>> <span style="font-style: normal">'''<font color="Black">Call Home</font>'''</span> and click the <span style="font-style: normal">'''<font color="Black">Profiles </font>'''</span>tab in the Information pane.	+	1. Choose <span style="font-style: normal">'''<font color="Black">Switches > Events </font>'''</span>> <span style="font-style: normal">'''<font color="Black">Call Home</font>'''</span> and then click the <span style="font-style: normal">'''<font color="Black">Profiles </font>'''</span>tab in the Information pane.

	2. Set a message level for each switch using the drop-down menu in the MsgLevel<span style="font-style: normal">'''<font color="Black"> </font>'''</span>column.		2. Set a message level for each switch using the drop-down menu in the MsgLevel<span style="font-style: normal">'''<font color="Black"> </font>'''</span>column.

Pravraj: /* Configuring an Alert Group Using Fabric Manager */

2010-08-30T08:37:54Z

Configuring an Alert Group Using Fabric Manager

← Older revision		Revision as of 08:37, 30 August 2010
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	3. Click an alert group to select it for association.		3. Click an alert group to select it for association.

-	: * You see a check next to that alert group. To deselect it and remove the check, click it again.	+	: <p>a.You see a check next to that alert group. To deselect it and remove the check, click it again.</p>

	4. Click '''Apply Changes'''.		4. Click '''Apply Changes'''.