Cisco IOS Voice Troubleshooting and Monitoring -- Frame Relay Troubleshooting Tasks - Revision history

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2012-10-16T17:20:41Z

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Pzimmerm: Added required metadata template

2009-12-17T23:55:31Z

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Pzimmerm at 16:29, 6 March 2009

2009-03-06T16:29:57Z

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	* Enter the '''show frame-relay fragment''' command with the arguments interface number and dlci to show the Frame Relay fragmentation configuration.		* Enter the '''show frame-relay fragment''' command with the arguments interface number and dlci to show the Frame Relay fragmentation configuration.
	* Enter the '''show traffic-shape queue '''command to display the traffic-shaping information if Frame Relay traffic shaping is configured. The '''queue''' option displays the queueing statistics. For more information about traffic shaping, refer to [http://www.cisco.com/en/US/partner/tech/tk652/tk698/technologies_tech_note09186a00800d6788.shtml Frame Relay Traffic Shaping for VoIP and VoFR, document 14073].		* Enter the '''show traffic-shape queue '''command to display the traffic-shaping information if Frame Relay traffic shaping is configured. The '''queue''' option displays the queueing statistics. For more information about traffic shaping, refer to [http://www.cisco.com/en/US/partner/tech/tk652/tk698/technologies_tech_note09186a00800d6788.shtml Frame Relay Traffic Shaping for VoIP and VoFR, document 14073].
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Pzimmerm: 1 revision

2009-03-05T22:22:55Z

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Revision as of 22:22, 5 March 2009

Pzimmerm at 23:18, 2 March 2009

2009-03-02T23:18:48Z

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{| align="right" border="1"
|align="center"|'''Guide Contents'''
|-
|[[Cisco IOS Voice Troubleshooting and Monitoring Guide#Troubleshooting Cisco IOS Voice Overview|Troubleshooting Cisco IOS Voice Overview]] [[Cisco IOS Voice Troubleshooting and Monitoring Guide#Debug Command Output on Cisco IOS Voice Gateways|Debug Command Output on Cisco IOS Voice Gateways]] [[Cisco IOS Voice Troubleshooting and Monitoring Guide#Filtering Troubleshooting Output|Filtering Troubleshooting Output]] [[Cisco IOS Voice Troubleshooting and Monitoring Guide#Cisco VoIP Internal Error Codes|Cisco VoIP Internal Error Codes]] [[Cisco IOS Voice Troubleshooting and Monitoring Guide#Troubleshooting Cisco IOS Voice Telephony|Troubleshooting Cisco IOS Voice Telephony]] [[Cisco IOS Voice Troubleshooting and Monitoring Guide#Troubleshooting Cisco IOS Voice Protocols|Troubleshooting Cisco IOS Voice Protocols]] [[Cisco IOS Voice Troubleshooting and Monitoring Guide#Troubleshooting Cisco IOS Telephony Applications|Troubleshooting Cisco IOS Telephony Applications]] [[Cisco IOS Voice Troubleshooting and Monitoring Guide#Monitoring the Cisco IOS Voice Network|Monitoring the Cisco IOS Voice Network]] [[Cisco IOS Voice Troubleshooting and Monitoring Guide#Cause Codes and Debug Values|Cause Codes and Debug Values]]
|}

To troubleshoot and resolve Voice over Frame Relay configuration issues, perform the following tasks:
* If no calls are going through, ensure that the '''frame-relay voice bandwidth''' command is configured.
* If VoFR is configured on a PVC and there are problems with data connectivity on that PVC, ensure that the '''frame-relay fragment''' command has been configured.
* If data is not being transmitted but fragmentation is configured, ensure that Frame Relay traffic shaping is turned on.
* If the problem is with the dial plan or the dial peers, use the '''show dial-plan number''' command with the argument ''dial string'' to display which dial peers are being used when a specific number is called.
* If there are problems connecting an FRF.11 trunk call, ensure that the '''session protocol''' command in dial peer configuration is set to '''frf11-trunk'''.
* If FRF.11 trunk calls on the Cisco 2600 or Cisco 3600 series routers are being configured, verify that the '''called-number vofr '''command in dial peer configuration is configured and that its number matches the destination pattern of the corresponding POTS dial peer.
* Ensure that the voice port is set to '''no shutdown'''.
* Ensure that the serial port or the T1/E1 controller is set to '''no shutdown'''.
* Toggle the voice port by first entering '''shutdown''' and then '''no shutdown''' every time the '''connection trunk''' or''' no connection trunk''' command is entered.

Check the validity of the Voice over Frame Relay configuration by performing the following tasks:
* Enter the '''show frame-relay pvc''' command to show the status of the PVCs.
* Enter the '''show frame-relay vofr''' command with the arguments interface, dlci, cid to show statistics and information on the open subchannels.
* Enter the '''show frame-relay fragment''' command with the arguments interface number and dlci to show the Frame Relay fragmentation configuration.
* Enter the '''show traffic-shape queue '''command to display the traffic-shaping information if Frame Relay traffic shaping is configured. The '''queue''' option displays the queueing statistics. For more information about traffic shaping, refer to [http://www.cisco.com/en/US/partner/tech/tk652/tk698/technologies_tech_note09186a00800d6788.shtml Frame Relay Traffic Shaping for VoIP and VoFR, document 14073].

[[Category:IOS Voice Troubleshooting]]