Cisco Automated Administrator (AAS) for Symposium: AAS - Agents are not assigned to Skill groups
Revision as of 23:53, 12 March 2010 by Cchetty
AAS - Agents are not assigned to Skill groups
|Problem Summary||Agents are not assigned to skill groups even though skill groups and agents were created.|
|Possible Cause||If you installed the SCCS version SU05 with Designer Patch NN_SCCS_5.0_DP_050301_S, it might prevent AAS from performing correctly.|
|Recommended Action||Do not install Designer Patch NN_SCCS_5.0_DP_050301_S with SCCS SU05 when running AAS.
|Release||Release 7.5(1) and 8.0|
|Associated CDETS #||None.|