Cisco Automated Administrator (AAS) for Symposium: AAS - Agents are not assigned to Skill groups
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AAS - Agents are not assigned to Skill groups
Problem Summary | Agents are not assigned to skill groups even though skill groups and agents were created. |
Error Message | None |
Possible Cause | If you installed the SCCS version SU05 with Designer Patch NN_SCCS_5.0_DP_050301_S, it might prevent AAS from performing correctly. |
Recommended Action | Do not install Designer Patch NN_SCCS_5.0_DP_050301_S with SCCS SU05 when running AAS.
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Release | Release 7.5(1) and 8.0 |
Associated CDETS # | None. |