Cisco Automated Administrator (AAS) for Symposium: AAS - Agents are not assigned to Skill groups

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== AAS - Agents are not assigned to Skill groups ==
== AAS - Agents are not assigned to Skill groups ==
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</td></tr><tr><td> '''Recommended Action''' </td><td>Do not install Designer Patch NN_SCCS_5.0_DP_050301_S with SCCS SU05 when running AAS.
</td></tr><tr><td> '''Recommended Action''' </td><td>Do not install Designer Patch NN_SCCS_5.0_DP_050301_S with SCCS SU05 when running AAS.
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</td></tr><tr><td> '''Release''' </td><td>Release 7.5(1)</td></tr><tr><td> '''Associated CDETS&nbsp;#''' </td><td> None. </td></tr></table>
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</td></tr><tr><td> '''Release''' </td><td>Release 7.5(1) and 8.0</td></tr><tr><td> '''Associated CDETS&nbsp;#''' </td><td> None. </td></tr></table>
[[Category:Unified ICM/CCE & Hosted, Release 7.5]]
[[Category:Unified ICM/CCE & Hosted, Release 7.5]]
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[[Category:Unified CCE, Release 8.0]]

Revision as of 19:02, 8 March 2010

AAS - Agents are not assigned to Skill groups

Problem Summary Agents are not assigned to skill groups even though skill groups and agents were created.
Error Message None
Possible Cause If you installed the SCCS version SU05 with Designer Patch NN_SCCS_5.0_DP_050301_S, it might prevent AAS from performing correctly.
Recommended Action Do not install Designer Patch NN_SCCS_5.0_DP_050301_S with SCCS SU05 when running AAS.


Release Release 7.5(1) and 8.0
Associated CDETS # None.

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