Chat Window Fails to Open in Chat Agent Desktop

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Chat Window Fails to Open in Chat Agent Desktop

Problem Summary

Chat window fails to open after successfully logging in to the Chat Agent Desktop [https:// <uccx_server_fqdn/agentdesktop ].

Error Message
Possible Cause  The most likely cause is a javascript error in the agent's browser..
Recommended Action

It is unlikely that something can be done to fix this without a code change.

Release Release 9.0(1)
Associated CDETS # None

Rating: 0.0/5 (0 votes cast)

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