http://docwiki.cisco.com/w/index.php?title=Chat:_Chat_does_not_seem_to_work&feed=atom&action=history 2013-05-22T09:48:52Z Revision history for this page on the wiki MediaWiki 1.16.0 http://docwiki.cisco.com/w/index.php?title=Chat:_Chat_does_not_seem_to_work&diff=24620&oldid=prev 2009-12-18T17:43:11Z

<p>Bot: Adding {{Template:Required Metadata}}</p> <table style="background-color: white; color:black;"> <col class='diff-marker' /> <col class='diff-content' /> <col class='diff-marker' /> <col class='diff-content' /> <tr valign='top'> <td colspan='2' style="background-color: white; color:black;">← Older revision</td> <td colspan='2' style="background-color: white; color:black;">Revision as of 17:43, 18 December 2009</td> </tr><tr><td colspan="2" class="diff-lineno">Line 1:</td> <td colspan="2" class="diff-lineno">Line 1:</td></tr> <tr><td colspan="2">&nbsp;</td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div><ins style="color: red; font-weight: bold; text-decoration: none;">{{Template:Required Metadata}}</ins></div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>== Chat does not seem to work ==</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>== Chat does not seem to work ==</div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td></tr> </table>

Docwikibot http://docwiki.cisco.com/w/index.php?title=Chat:_Chat_does_not_seem_to_work&diff=21264&oldid=prev 2009-10-01T21:40:21Z

<p>1 revision</p> <table style="background-color: white; color:black;"> <tr valign='top'> <td colspan='1' style="background-color: white; color:black;">← Older revision</td> <td colspan='1' style="background-color: white; color:black;">Revision as of 21:40, 1 October 2009</td> </tr></table>

Cchetty http://docwiki.cisco.com/w/index.php?title=Chat:_Chat_does_not_seem_to_work&diff=21263&oldid=prev 2009-09-04T21:06:28Z

<p>New page: == Chat does not seem to work == {| border=&quot;1&quot; |- ! &#39;&#39;&#39;Problem Summary&#39;&#39;&#39; | Chat does not seem to work. |- ! &#39;&#39;&#39;Error Message&#39;&#39;&#39; | None. |- ! &#39;&#39;&#39;Possible Cause&#39;&#39;&#39; | This problem may have ...</p> <p><b>New page</b></p><div>== Chat does not seem to work ==<br /> <br /> {| border=&quot;1&quot;<br /> |-<br /> ! '''Problem Summary'''<br /> | Chat does not seem to work.<br /> |-<br /> ! '''Error Message'''<br /> | None.<br /> |-<br /> ! '''Possible Cause'''<br /> | This problem may have several causes:<br /> # Chat permission levels are configured in the CTI OS Server. The default chat level on install only allows agents to chat with supervisors. <br /> # The chat levels may not have the correct values on all peer servers.<br /> # Each server (in a multiple-server deployment) must have a corresponding peer server. This <br /> <br /> |-<br /> ! '''Recommended Action'''<br /> | <br /> # Refer to the ''CTI OS System Manager's Guide for Cisco ICM/IPCC Enterprise &amp; Hosted Editions'' for details about the various chat levels and how to configure them.<br /> # If you have more than one CTI OS server, ensure that the chat levels are set to the same values on all peer servers.<br /> # If you have more than one CTI OS server, ensure that each server has the other server(s) configured as a peer server. This is required for routing chat messages between servers. If each client is connected to a different server and the peer is not configured correctly, those agents will not be able to chat with one another.<br /> <br /> |-<br /> ! '''Release'''<br /> | Release 7.5(x)<br /> |-<br /> ! '''Associated CDETS #'''<br /> | None.<br /> |-<br /> |}<br /> <br /> [[Category:CTI OS, Release 7.5]]</div>

Cchetty