


 



<?xml version="1.0"?>
<?xml-stylesheet type="text/css" href="http://docwiki.cisco.com/w/skins/common/feed.css?270"?>
<feed xmlns="http://www.w3.org/2005/Atom" xml:lang="en">
		<id>http://docwiki.cisco.com/w/index.php?title=Chat:_Agent_A_can_send_a_message_to_Agent_B_but_not_vice_versa&amp;feed=atom&amp;action=history</id>
		<title>Chat: Agent A can send a message to Agent B but not vice versa - Revision history</title>
		<link rel="self" type="application/atom+xml" href="http://docwiki.cisco.com/w/index.php?title=Chat:_Agent_A_can_send_a_message_to_Agent_B_but_not_vice_versa&amp;feed=atom&amp;action=history"/>
		<link rel="alternate" type="text/html" href="http://docwiki.cisco.com/w/index.php?title=Chat:_Agent_A_can_send_a_message_to_Agent_B_but_not_vice_versa&amp;action=history"/>
		<updated>2013-05-21T05:11:41Z</updated>
		<subtitle>Revision history for this page on the wiki</subtitle>
		<generator>MediaWiki 1.16.0</generator>

	<entry>
		<id>http://docwiki.cisco.com/w/index.php?title=Chat:_Agent_A_can_send_a_message_to_Agent_B_but_not_vice_versa&amp;diff=24619&amp;oldid=prev</id>
		<title>Docwikibot: Bot: Adding {{Template:Required Metadata}}</title>
		<link rel="alternate" type="text/html" href="http://docwiki.cisco.com/w/index.php?title=Chat:_Agent_A_can_send_a_message_to_Agent_B_but_not_vice_versa&amp;diff=24619&amp;oldid=prev"/>
				<updated>2009-12-18T17:43:01Z</updated>
		
		<summary type="html">&lt;p&gt;Bot: Adding {{Template:Required Metadata}}&lt;/p&gt;
&lt;table style=&quot;background-color: white; color:black;&quot;&gt;
			&lt;col class='diff-marker' /&gt;
			&lt;col class='diff-content' /&gt;
			&lt;col class='diff-marker' /&gt;
			&lt;col class='diff-content' /&gt;
		&lt;tr valign='top'&gt;
		&lt;td colspan='2' style=&quot;background-color: white; color:black;&quot;&gt;← Older revision&lt;/td&gt;
		&lt;td colspan='2' style=&quot;background-color: white; color:black;&quot;&gt;Revision as of 17:43, 18 December 2009&lt;/td&gt;
		&lt;/tr&gt;&lt;tr&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot;&gt;Line 1:&lt;/td&gt;
&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot;&gt;Line 1:&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td colspan=&quot;2&quot;&gt;&amp;nbsp;&lt;/td&gt;&lt;td class='diff-marker'&gt;+&lt;/td&gt;&lt;td style=&quot;background: #cfc; color:black; font-size: smaller;&quot;&gt;&lt;div&gt;&lt;ins style=&quot;color: red; font-weight: bold; text-decoration: none;&quot;&gt;{{Template:Required Metadata}}&lt;/ins&gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class='diff-marker'&gt; &lt;/td&gt;&lt;td style=&quot;background: #eee; color:black; font-size: smaller;&quot;&gt;&lt;div&gt;== Agent A can send a message to Agent B but not vice versa ==&lt;/div&gt;&lt;/td&gt;&lt;td class='diff-marker'&gt; &lt;/td&gt;&lt;td style=&quot;background: #eee; color:black; font-size: smaller;&quot;&gt;&lt;div&gt;== Agent A can send a message to Agent B but not vice versa ==&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class='diff-marker'&gt; &lt;/td&gt;&lt;td style=&quot;background: #eee; color:black; font-size: smaller;&quot;&gt;&lt;/td&gt;&lt;td class='diff-marker'&gt; &lt;/td&gt;&lt;td style=&quot;background: #eee; color:black; font-size: smaller;&quot;&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;/table&gt;</summary>
		<author><name>Docwikibot</name></author>	</entry>

	<entry>
		<id>http://docwiki.cisco.com/w/index.php?title=Chat:_Agent_A_can_send_a_message_to_Agent_B_but_not_vice_versa&amp;diff=21262&amp;oldid=prev</id>
		<title>Cchetty: 1 revision</title>
		<link rel="alternate" type="text/html" href="http://docwiki.cisco.com/w/index.php?title=Chat:_Agent_A_can_send_a_message_to_Agent_B_but_not_vice_versa&amp;diff=21262&amp;oldid=prev"/>
				<updated>2009-10-01T21:40:21Z</updated>
		
		<summary type="html">&lt;p&gt;1 revision&lt;/p&gt;
&lt;table style=&quot;background-color: white; color:black;&quot;&gt;
		&lt;tr valign='top'&gt;
		&lt;td colspan='1' style=&quot;background-color: white; color:black;&quot;&gt;← Older revision&lt;/td&gt;
		&lt;td colspan='1' style=&quot;background-color: white; color:black;&quot;&gt;Revision as of 21:40, 1 October 2009&lt;/td&gt;
		&lt;/tr&gt;&lt;/table&gt;</summary>
		<author><name>Cchetty</name></author>	</entry>

	<entry>
		<id>http://docwiki.cisco.com/w/index.php?title=Chat:_Agent_A_can_send_a_message_to_Agent_B_but_not_vice_versa&amp;diff=21261&amp;oldid=prev</id>
		<title>Cchetty: Chat: Agent S can send a message to agent B but not vice versa moved to Chat: Agent A can send a message to Agent B but not vice versa</title>
		<link rel="alternate" type="text/html" href="http://docwiki.cisco.com/w/index.php?title=Chat:_Agent_A_can_send_a_message_to_Agent_B_but_not_vice_versa&amp;diff=21261&amp;oldid=prev"/>
				<updated>2009-09-04T21:11:18Z</updated>
		
		<summary type="html">&lt;p&gt;&lt;a href=&quot;/w/index.php?title=Chat:_Agent_S_can_send_a_message_to_agent_B_but_not_vice_versa&amp;amp;action=edit&amp;amp;redlink=1&quot; class=&quot;new&quot; title=&quot;Chat: Agent S can send a message to agent B but not vice versa (page does not exist)&quot;&gt;Chat: Agent S can send a message to agent B but not vice versa&lt;/a&gt; moved to &lt;a href=&quot;/wiki/Chat:_Agent_A_can_send_a_message_to_Agent_B_but_not_vice_versa&quot; title=&quot;Chat: Agent A can send a message to Agent B but not vice versa&quot;&gt;Chat: Agent A can send a message to Agent B but not vice versa&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&lt;b&gt;New page&lt;/b&gt;&lt;/p&gt;&lt;div&gt;== Agent A can send a message to Agent B but not vice versa ==&lt;br /&gt;
&lt;br /&gt;
{| border=&amp;quot;1&amp;quot;&lt;br /&gt;
|-&lt;br /&gt;
! '''Problem Summary'''&lt;br /&gt;
| Agent A can send a message to agent B, but agent B cannot send a message to agent A on a system with multiple CTI OS servers.&lt;br /&gt;
|-&lt;br /&gt;
! '''Error Message'''&lt;br /&gt;
| None.&lt;br /&gt;
|-&lt;br /&gt;
! '''Possible Cause'''&lt;br /&gt;
| It is possible that the agents are connected to different servers and the chat permission levels on those servers are not set the same. &lt;br /&gt;
|-&lt;br /&gt;
! '''Recommended Action'''&lt;br /&gt;
| Ensure that the AgentChatLevel and SupervisorChatLevel settings are the same on all peer servers. For information on how to configure chat levels, refer to the CTI OS System Manager's Guide for Cisco ICM/IPCC Enterprise &amp;amp; Hosted Editions.&lt;br /&gt;
&lt;br /&gt;
|-&lt;br /&gt;
! '''Release'''&lt;br /&gt;
| Release 7.5(x)&lt;br /&gt;
|-&lt;br /&gt;
! '''Associated CDETS #'''&lt;br /&gt;
| None.&lt;br /&gt;
|-&lt;br /&gt;
|}&lt;br /&gt;
&lt;br /&gt;
[[Category:CTI OS, Release 7.5]]&lt;/div&gt;</summary>
		<author><name>Cchetty</name></author>	</entry>

	</feed>