Pages in category "Cisco SocialMiner"
The following 35 pages are in this category, out of 35 total.
Reply Template Developer Guide
SocialMiner Administration - Performance may decline on systems with RAID and battery backup
SocialMiner Administration - Sign-in page does not load when XMPP server is down
SocialMiner Agent Request - Connection to CCE issues
SocialMiner Agent Request - The callback contact is immediately marked Discarded by SocialMiner
SocialMiner Agent Request - The callback is initiated from the agent's phone but does not reach the intended target customer phone
SocialMiner Agent Request - The callback request is not canceled, even though a cancellation request was submitted
SocialMiner Agent Request - The callback request receives "The request has been discarded. (Reason: notification router released task)"
SocialMiner Agent Request - The callback request receives an HTTP 400 error
SocialMiner Agent Request - The callback request waits "forever" for an agent
SocialMiner Chat - Agent encounters error when attempting to reply to a Chat contact
SocialMiner Chat - Agent encounters error when connecting to server
SocialMiner Chat - Agent unable to close Chat interface
SocialMiner Chat - Bad Request error on failed connection
SocialMiner Chat - Chat reply template issues
SocialMiner Chat - Chat requests are not being received by SocialMiner
SocialMiner Chat - Connection times out
SocialMiner Chat - Customers wait for an agent, but no agent ever responds
SocialMiner Chat - Error connecting to server
SocialMiner Chat - Message delivery failure
SocialMiner Chat Invitation - Chat invitation URL is not working
SocialMiner Chat Invitation - Chat invitation button is not visible when replying to a Twitter or Facebook contact
SocialMiner Installation - Adding a new network adapter
SocialMiner Release 8.5(1)
SocialMiner Release 8.5(2)
SocialMiner Release 8.5(3)
SocialMiner Release 8.5(4)
SocialMiner Release 8.5(5)
SocialMiner Release 9.0(1)
SocialMiner User Interface - Alert is blank and tooltip shows 'Not Receiving Real-time Updates'
SocialMiner User Interface - Selecting a contact from the Alert list produces an error dialog
Troubleshooting Cisco SocialMiner
Virtualization for Cisco SocialMiner
Virtualization for Cisco Unified Contact Center Management Portal
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Voice and Unified Communications
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This page was last modified on 20 June 2011, at 18:01.
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