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		<id>http://docwiki.cisco.com/w/index.php?title=Caller_Hears_Silence_Before_the_Greeting_Plays&amp;feed=atom&amp;action=history</id>
		<title>Caller Hears Silence Before the Greeting Plays - Revision history</title>
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		<updated>2013-05-22T14:46:43Z</updated>
		<subtitle>Revision history for this page on the wiki</subtitle>
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	<entry>
		<id>http://docwiki.cisco.com/w/index.php?title=Caller_Hears_Silence_Before_the_Greeting_Plays&amp;diff=45972&amp;oldid=prev</id>
		<title>Txavier: /* Caller hears silence before the greeting plays */</title>
		<link rel="alternate" type="text/html" href="http://docwiki.cisco.com/w/index.php?title=Caller_Hears_Silence_Before_the_Greeting_Plays&amp;diff=45972&amp;oldid=prev"/>
				<updated>2012-06-05T09:14:40Z</updated>
		
		<summary type="html">&lt;p&gt;&lt;span class=&quot;autocomment&quot;&gt;Caller hears silence before the greeting plays&lt;/span&gt;&lt;/p&gt;
&lt;table style=&quot;background-color: white; color:black;&quot;&gt;
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		&lt;td colspan='2' style=&quot;background-color: white; color:black;&quot;&gt;← Older revision&lt;/td&gt;
		&lt;td colspan='2' style=&quot;background-color: white; color:black;&quot;&gt;Revision as of 09:14, 5 June 2012&lt;/td&gt;
		&lt;/tr&gt;&lt;tr&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot;&gt;Line 27:&lt;/td&gt;
&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot;&gt;Line 27:&lt;/td&gt;&lt;/tr&gt;
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&lt;tr&gt;&lt;td class='diff-marker'&gt;-&lt;/td&gt;&lt;td style=&quot;background: #ffa; color:black; font-size: smaller;&quot;&gt;&lt;div&gt;Release &lt;del class=&quot;diffchange diffchange-inline&quot;&gt;8&lt;/del&gt;.&lt;del class=&quot;diffchange diffchange-inline&quot;&gt;5&lt;/del&gt;(1)&lt;/div&gt;&lt;/td&gt;&lt;td class='diff-marker'&gt;+&lt;/td&gt;&lt;td style=&quot;background: #cfc; color:black; font-size: smaller;&quot;&gt;&lt;div&gt;Release &lt;ins class=&quot;diffchange diffchange-inline&quot;&gt;9&lt;/ins&gt;.&lt;ins class=&quot;diffchange diffchange-inline&quot;&gt;0&lt;/ins&gt;(1)&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class='diff-marker'&gt; &lt;/td&gt;&lt;td style=&quot;background: #eee; color:black; font-size: smaller;&quot;&gt;&lt;div&gt;&amp;lt;/td&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;td class='diff-marker'&gt; &lt;/td&gt;&lt;td style=&quot;background: #eee; color:black; font-size: smaller;&quot;&gt;&lt;div&gt;&amp;lt;/td&amp;gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
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&lt;tr&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot;&gt;Line 36:&lt;/td&gt;
&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot;&gt;Line 36:&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class='diff-marker'&gt; &lt;/td&gt;&lt;td style=&quot;background: #eee; color:black; font-size: smaller;&quot;&gt;&lt;/td&gt;&lt;td class='diff-marker'&gt; &lt;/td&gt;&lt;td style=&quot;background: #eee; color:black; font-size: smaller;&quot;&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class='diff-marker'&gt; &lt;/td&gt;&lt;td style=&quot;background: #eee; color:black; font-size: smaller;&quot;&gt;&lt;/td&gt;&lt;td class='diff-marker'&gt; &lt;/td&gt;&lt;td style=&quot;background: #eee; color:black; font-size: smaller;&quot;&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class='diff-marker'&gt;-&lt;/td&gt;&lt;td style=&quot;background: #ffa; color:black; font-size: smaller;&quot;&gt;&lt;div&gt;[[Category:Unified CCE, Release &lt;del class=&quot;diffchange diffchange-inline&quot;&gt;8&lt;/del&gt;.&lt;del class=&quot;diffchange diffchange-inline&quot;&gt;5&lt;/del&gt;]]&lt;/div&gt;&lt;/td&gt;&lt;td class='diff-marker'&gt;+&lt;/td&gt;&lt;td style=&quot;background: #cfc; color:black; font-size: smaller;&quot;&gt;&lt;div&gt;[[Category:Unified CCE, Release &lt;ins class=&quot;diffchange diffchange-inline&quot;&gt;9&lt;/ins&gt;.&lt;ins class=&quot;diffchange diffchange-inline&quot;&gt;0&lt;/ins&gt;]]&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class='diff-marker'&gt;-&lt;/td&gt;&lt;td style=&quot;background: #ffa; color:black; font-size: smaller;&quot;&gt;&lt;div&gt;[[Category:Unified CVP, Release &lt;del class=&quot;diffchange diffchange-inline&quot;&gt;8&lt;/del&gt;.&lt;del class=&quot;diffchange diffchange-inline&quot;&gt;5&lt;/del&gt;]]&lt;/div&gt;&lt;/td&gt;&lt;td class='diff-marker'&gt;+&lt;/td&gt;&lt;td style=&quot;background: #cfc; color:black; font-size: smaller;&quot;&gt;&lt;div&gt;[[Category:Unified CVP, Release &lt;ins class=&quot;diffchange diffchange-inline&quot;&gt;9&lt;/ins&gt;.&lt;ins class=&quot;diffchange diffchange-inline&quot;&gt;0&lt;/ins&gt;]]&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;/table&gt;</summary>
		<author><name>Txavier</name></author>	</entry>

	<entry>
		<id>http://docwiki.cisco.com/w/index.php?title=Caller_Hears_Silence_Before_the_Greeting_Plays&amp;diff=36535&amp;oldid=prev</id>
		<title>Cchetty: 1 revision</title>
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				<updated>2010-12-20T21:04:00Z</updated>
		
		<summary type="html">&lt;p&gt;1 revision&lt;/p&gt;
&lt;table style=&quot;background-color: white; color:black;&quot;&gt;
		&lt;tr valign='top'&gt;
		&lt;td colspan='1' style=&quot;background-color: white; color:black;&quot;&gt;← Older revision&lt;/td&gt;
		&lt;td colspan='1' style=&quot;background-color: white; color:black;&quot;&gt;Revision as of 21:04, 20 December 2010&lt;/td&gt;
		&lt;/tr&gt;&lt;/table&gt;</summary>
		<author><name>Cchetty</name></author>	</entry>

	<entry>
		<id>http://docwiki.cisco.com/w/index.php?title=Caller_Hears_Silence_Before_the_Greeting_Plays&amp;diff=36534&amp;oldid=prev</id>
		<title>Ccosenti: New page: == Caller hears silence before the greeting plays  ==  &lt;table border=&quot;1&quot; cellpadding=&quot;3&quot; cellspacing=&quot;0&quot;&gt; &lt;tr&gt; &lt;td&gt; '''Problem Summary''' &lt;/td&gt; &lt;td&gt; Caller hears silence before the greetin...</title>
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				<updated>2010-12-10T21:08:26Z</updated>
		
		<summary type="html">&lt;p&gt;New page: == Caller hears silence before the greeting plays  ==  &amp;lt;table border=&amp;quot;1&amp;quot; cellpadding=&amp;quot;3&amp;quot; cellspacing=&amp;quot;0&amp;quot;&amp;gt; &amp;lt;tr&amp;gt; &amp;lt;td&amp;gt; &amp;#39;&amp;#39;&amp;#39;Problem Summary&amp;#39;&amp;#39;&amp;#39; &amp;lt;/td&amp;gt; &amp;lt;td&amp;gt; Caller hears silence before the greetin...&lt;/p&gt;
&lt;p&gt;&lt;b&gt;New page&lt;/b&gt;&lt;/p&gt;&lt;div&gt;== Caller hears silence before the greeting plays  ==&lt;br /&gt;
&lt;br /&gt;
&amp;lt;table border=&amp;quot;1&amp;quot; cellpadding=&amp;quot;3&amp;quot; cellspacing=&amp;quot;0&amp;quot;&amp;gt;&lt;br /&gt;
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&amp;lt;td&amp;gt; '''Problem Summary''' &amp;lt;/td&amp;gt;&lt;br /&gt;
&amp;lt;td&amp;gt;&lt;br /&gt;
Caller hears silence before the greeting plays.&lt;br /&gt;
&lt;br /&gt;
&amp;lt;/td&amp;gt;&lt;br /&gt;
&amp;lt;/tr&amp;gt; &amp;lt;tr&amp;gt;&lt;br /&gt;
&amp;lt;td&amp;gt; '''Error Message''' &amp;lt;/td&amp;gt;&lt;br /&gt;
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&lt;br /&gt;
&amp;lt;/td&amp;gt;&lt;br /&gt;
&amp;lt;/tr&amp;gt; &amp;lt;tr&amp;gt;&lt;br /&gt;
&amp;lt;td&amp;gt; '''Possible Cause''' &amp;lt;/td&amp;gt;&lt;br /&gt;
&amp;lt;td&amp;gt;&lt;br /&gt;
The copying of Agent Greeting files to the media server is slow due to: &lt;br /&gt;
Large files are being transferred OR the network connection to the FTP server is slow OR there are multiple FTP servers. &lt;br /&gt;
&amp;lt;/td&amp;gt;&lt;br /&gt;
&amp;lt;/tr&amp;gt; &amp;lt;tr&amp;gt;&lt;br /&gt;
&amp;lt;td&amp;gt; '''Recommended Action''' &amp;lt;/td&amp;gt;&lt;br /&gt;
&amp;lt;td&amp;gt;&lt;br /&gt;
In CVP &amp;gt; Call Studio &amp;gt; FTP_Client Element, consider implementing VXML 'fetchaudio' functionality in the element before the FTP element. &lt;br /&gt;
&amp;lt;/td&amp;gt;&lt;br /&gt;
&amp;lt;/tr&amp;gt; &amp;lt;tr&amp;gt;&lt;br /&gt;
&amp;lt;td&amp;gt; '''Release''' &amp;lt;/td&amp;gt;&lt;br /&gt;
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Release 8.5(1)&lt;br /&gt;
&amp;lt;/td&amp;gt;&lt;br /&gt;
&amp;lt;/tr&amp;gt; &amp;lt;tr&amp;gt;&lt;br /&gt;
&amp;lt;td&amp;gt; '''Associated CDETS&amp;amp;nbsp;#''' &amp;lt;/td&amp;gt;&lt;br /&gt;
&amp;lt;td&amp;gt;&lt;br /&gt;
None. &lt;br /&gt;
&amp;lt;/td&amp;gt;&amp;lt;/tr&amp;gt;&amp;lt;/table&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
[[Category:Unified CCE, Release 8.5]]&lt;br /&gt;
[[Category:Unified CVP, Release 8.5]]&lt;/div&gt;</summary>
		<author><name>Ccosenti</name></author>	</entry>

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