Called Number Summary Report (CNSR) has more calls than the Traffic Analysis Report (TAR) - Revision history

Pshree: /* Called Number Summary Report (CNSR) has more calls than the Traffic Analysis Report (TAR) */

2010-11-26T10:41:35Z

Called Number Summary Report (CNSR) has more calls than the Traffic Analysis Report (TAR)

← Older revision		Revision as of 10:41, 26 November 2010
Line 26:		Line 26:
	[[Category:Unified CCX, Release 7.0]]		[[Category:Unified CCX, Release 7.0]]
	[[Category:Unified CCX, Release 8.0]]		[[Category:Unified CCX, Release 8.0]]
		+	[[Category:Unified CCX, Release 8.5]]

Cchetty: 1 revision

2010-04-09T15:20:55Z

1 revision

← Older revision		Revision as of 15:20, 9 April 2010
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	\|-		\|-
	! '''Release'''		! '''Release'''
-	\| ~~Release 8.0(1)~~	+	\|
	\|-		\|-
	! '''Associated CDETS #'''		! '''Associated CDETS #'''
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	\|}		\|}

		+	[[Category:Unified CCX, Release 7.0]]
	[[Category:Unified CCX, Release 8.0]]		[[Category:Unified CCX, Release 8.0]]

Robapat: /* Called Number Summary Report (CNSR) has more calls than the Traffic Analysis Report (TAR) */

2010-04-09T10:39:28Z

Called Number Summary Report (CNSR) has more calls than the Traffic Analysis Report (TAR)

← Older revision		Revision as of 10:39, 9 April 2010
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	\|}		\|}

-	[[Category:Unified CCX, Release 7.0, Unified CCX, Release 8.0]]	+	[[Category:Unified CCX, Release 7.0]]
		+	[[Category:Unified CCX, Release 8.0]]

Robapat at 10:35, 9 April 2010

2010-04-09T10:35:12Z

← Older revision		Revision as of 10:35, 9 April 2010
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	\|-		\|-
	! '''Release'''		! '''Release'''
-	\| ~~Release 7.0(1)~~	+	\|
	\|-		\|-
	! '''Associated CDETS #'''		! '''Associated CDETS #'''
Line 24:		Line 24:
	\|}		\|}

-	[[Category:Unified CCX, Release 7.0]]	+	[[Category:Unified CCX, Release 7.0, Unified CCX, Release 8.0]]

Robapat: New page: {{Template:Required Metadata}} == Called Number Summary Report (CNSR) has more calls than the Traffic Analysis Report (TAR) == {| border="1" |- ! '''Problem Summary''' | Called Number Sum...

2010-04-09T03:28:34Z

New page: {{Template:Required Metadata}} == Called Number Summary Report (CNSR) has more calls than the Traffic Analysis Report (TAR) == {| border="1" |- ! '''Problem Summary''' | Called Number Sum...

← Older revision		Revision as of 03:28, 9 April 2010
Line 17:		Line 17:
	\|-		\|-
	! '''Release'''		! '''Release'''
-	\|	+	\| Release 8.0(1)
	\|-		\|-
	! '''Associated CDETS #'''		! '''Associated CDETS #'''
Line 24:		Line 24:
	\|}		\|}

-	~~[[Category:Unified CCX, Release 7.0]]~~
	[[Category:Unified CCX, Release 8.0]]		[[Category:Unified CCX, Release 8.0]]

Kallaksh: /* Called Number Summary Report (CNSR) has more calls than the Traffic Analysis Report (TAR) */

2010-04-08T14:19:50Z

Called Number Summary Report (CNSR) has more calls than the Traffic Analysis Report (TAR)

← Older revision		Revision as of 14:19, 8 April 2010
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	\|-		\|-
	! '''Possible Cause'''		! '''Possible Cause'''
-	\| The TAR only lists external calls that hit ~~UCCX~~. Any processing that the call undergoes within ~~UCCX~~ will not be reflected in the TA report, but will be seen in the CNSR. The CNSR tracks not only calls that hit ~~UCCX~~ from ~~the~~ outside, but also calls made within ~~UCCX~~, outbound preview and internal transfers (agent to agent, agent to UCCX trigger).	+	\| The TAR only lists external calls that hit Unified CCX. Any processing that the call undergoes within Unified CCX will not be reflected in the TAR report, but will be seen in the CNSR. The CNSR tracks not only the calls that hit Unified CCX from outside, but also the calls made within Unified CCX, outbound preview, and internal transfers (agent to agent, agent to UCCX trigger).
	\|-		\|-
	! '''Recommended Action'''		! '''Recommended Action'''

Robapat: /* Called Number Summary Report (CNSR) has more calls than the Traffic Analysis Report (TAR) */

2010-04-08T05:25:31Z

Called Number Summary Report (CNSR) has more calls than the Traffic Analysis Report (TAR)

← Older revision		Revision as of 05:25, 8 April 2010
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	\|-		\|-
	! '''Problem Summary'''		! '''Problem Summary'''
-	\| ~~Editing~~ Called Number Summary Report (CNSR) has more calls than the Traffic Analysis Report (TAR).	+	\| Called Number Summary Report (CNSR) has more calls than the Traffic Analysis Report (TAR).
	\|-		\|-
	! '''Error Message'''		! '''Error Message'''

Robapat: /* Editing Called Number Summary Report (CNSR) has more calls than the Traffic Analysis Report (TAR) */

2010-04-08T05:22:04Z

Editing Called Number Summary Report (CNSR) has more calls than the Traffic Analysis Report (TAR)

← Older revision		Revision as of 05:22, 8 April 2010
Line 1:		Line 1:
	{{Template:Required Metadata}}		{{Template:Required Metadata}}
-	== ~~Editing~~ Called Number Summary Report (CNSR) has more calls than the Traffic Analysis Report (TAR) ==	+	== Called Number Summary Report (CNSR) has more calls than the Traffic Analysis Report (TAR) ==

	{\| border="1"		{\| border="1"
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	\|-		\|-
	! '''Possible Cause'''		! '''Possible Cause'''
-	\| The TAR only lists external calls that hit UCCX. Any processing that the call undergoes within UCCX will not be reflected in the TA report, but will be seen in the CNSR. The CNSR tracks not only calls that hit UCCX from the outside, but also calls made within UCCX, outbound preview and internal transfers (agent to agent, agent to ~~route point~~).	+	\| The TAR only lists external calls that hit UCCX. Any processing that the call undergoes within UCCX will not be reflected in the TA report, but will be seen in the CNSR. The CNSR tracks not only calls that hit UCCX from the outside, but also calls made within UCCX, outbound preview and internal transfers (agent to agent, agent to UCCX trigger).
	\|-		\|-
	! '''Recommended Action'''		! '''Recommended Action'''

Robapat: New page: {{Template:Required Metadata}} == Editing Called Number Summary Report (CNSR) has more calls than the Traffic Analysis Report (TAR) == {| border="1" |- ! '''Problem Summary''' | Editing C...

2010-04-08T05:15:25Z

New page: {{Template:Required Metadata}} == Editing Called Number Summary Report (CNSR) has more calls than the Traffic Analysis Report (TAR) == {| border="1" |- ! '''Problem Summary''' | Editing C...

New page

{{Template:Required Metadata}}
== Editing Called Number Summary Report (CNSR) has more calls than the Traffic Analysis Report (TAR) ==

{| border="1"
|-
! '''Problem Summary'''
| Editing Called Number Summary Report (CNSR) has more calls than the Traffic Analysis Report (TAR).
|-
! '''Error Message'''
| None.
|-
! '''Possible Cause'''
| The TAR only lists external calls that hit UCCX. Any processing that the call undergoes within UCCX will not be reflected in the TA report, but will be seen in the CNSR. The CNSR tracks not only calls that hit UCCX from the outside, but also calls made within UCCX, outbound preview and internal transfers (agent to agent, agent to route point).
|-
! '''Recommended Action'''
| None.
|-
! '''Release'''
| Release 7.0(1)
|-
! '''Associated CDETS #'''
| None.
|-
|}

[[Category:Unified CCX, Release 7.0]]