http://docwiki.cisco.com/w/index.php?title=Call_Tracing:_What_components_did_the_call_reach%3F&feed=atom&action=history 2013-05-23T22:29:23Z Revision history for this page on the wiki MediaWiki 1.16.0 http://docwiki.cisco.com/w/index.php?title=Call_Tracing:_What_components_did_the_call_reach%3F&diff=25102&oldid=prev 2009-12-18T19:23:00Z

<p>Bot: Adding {{Template:Required Metadata}}</p> <table style="background-color: white; color:black;"> <col class='diff-marker' /> <col class='diff-content' /> <col class='diff-marker' /> <col class='diff-content' /> <tr valign='top'> <td colspan='2' style="background-color: white; color:black;">← Older revision</td> <td colspan='2' style="background-color: white; color:black;">Revision as of 19:23, 18 December 2009</td> </tr><tr><td colspan="2" class="diff-lineno">Line 1:</td> <td colspan="2" class="diff-lineno">Line 1:</td></tr> <tr><td colspan="2">&nbsp;</td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div><ins style="color: red; font-weight: bold; text-decoration: none;">{{Template:Required Metadata}}</ins></div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>== Call Tracing: What components did the call reach? ==</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>== Call Tracing: What components did the call reach? ==</div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td></tr> </table>

Docwikibot http://docwiki.cisco.com/w/index.php?title=Call_Tracing:_What_components_did_the_call_reach%3F&diff=17672&oldid=prev 2009-06-10T22:11:17Z

<p>1 revision</p> <table style="background-color: white; color:black;"> <tr valign='top'> <td colspan='1' style="background-color: white; color:black;">← Older revision</td> <td colspan='1' style="background-color: white; color:black;">Revision as of 22:11, 10 June 2009</td> </tr></table>

Cchetty http://docwiki.cisco.com/w/index.php?title=Call_Tracing:_What_components_did_the_call_reach%3F&diff=17671&oldid=prev 2009-06-09T17:43:09Z

<p><span class="autocomment">Call Tracing: What components did the call reach?</span></p> <p><b>New page</b></p><div>== Call Tracing: What components did the call reach? ==<br /> <br /> {| border=&quot;1&quot;<br /> |-<br /> ! '''Problem Summary'''<br /> | You can track the call through the system by searching for a Cisco-GUID. The Cisco-GUID is the common denominator used in logging for every call across each component. Find the relationships in the Unified CVP logs.<br /> |-<br /> ! '''Error Message'''<br /> | The error message for this problem...<br /> |-<br /> ! '''Possible Cause'''<br /> | The Cisco-GUCID has the format: &lt;pre&gt;DEAD91DD1000011A74D013BE0A5687DD&lt;/pre&gt;<br /> There are two exceptions to the common Cisco-GUCID:<br /> :* When Unified CM is the caller source, use the LegID. The LegID format is: &lt;pre&gt;120111222148396083&lt;/pre&gt;<br /> :* If the call never makes it to Unified Expert Advisor from Unified CVP 4.x, then search for the GUID. The GUID format is: &lt;pre&gt;05A2AEC3-10000115-550959F1-0A568782&lt;/pre&gt;<br /> |-<br /> ! '''Recommended Action'''<br /> | To determine which components the call reached, search for the Cisco-GUID/GUCID in the following logs:<br /> :* Unified Expert Advisor MMCA logs<br /> :* Unified ICM VRU PIM &quot;VRU Capture&quot; logs<br /> :* Unified Expert Advisor PG PIM and OPC logs<br /> :* All Unified CM and Unified Presence logs<br /> :* Unified CVP logs<br /> :* Ingress gateway logs (if your calls are arriving via TDM)<br /> :* VXML gateway logs<br /> {{note|For IOS logs, turn on '''debug ccsip all'''.}}<br /> |-<br /> ! '''Release'''<br /> | Release 7.6(1)<br /> |-<br /> ! '''Associated CDETS #'''<br /> | None.<br /> |-<br /> |}<br /> <br /> [[Category:Unified Expert Advisor, Release 7.6(1)]]</div>

Cchetty