Docwikibot: Bot: Adding {{Template:Required Metadata}}

2009-12-18T19:22:30Z

Bot: Adding {{Template:Required Metadata}}

← Older revision		Revision as of 19:22, 18 December 2009
Line 1:		Line 1:
		+	{{Template:Required Metadata}}
	== Tracking the call in Unified CM ==		== Tracking the call in Unified CM ==

Cchetty: 1 revision

2009-06-10T22:11:17Z

1 revision

← Older revision

Revision as of 22:11, 10 June 2009

Cchetty: /* Tracking the call in Unified CM */

2009-06-09T18:41:40Z

Tracking the call in Unified CM

New page

== Tracking the call in Unified CM ==

{| border="1"
|-
! '''Problem Summary'''
| If the call was delivered to a Unified CM phone, then the Cisco-Guid appears in the Unified CM logs.
If the call was originated by a Unified CM phone, then you will not find the Cisco-Guid in the Unified CM logs.
|-
! '''Error Message'''
| None.
|-
! '''Possible Cause'''
| This is the normal behavior.
|-
! '''Recommended Action'''
| To find the call:
:* Search the Unified CVP log for all lines containing both the Cisco-Guid AND the following text:
<pre>[INBOUND]: Display Name</pre>
:* In the resulting lines, look for "LEGID = 120111222148396083" (for example, the number is different for each call).
:* Search the Unified CM logs for the LEGID you find above.
{{note|To get the necessary information in the Unified CVP logs, use Unified CVP's diagnostic page (or other methods) to turn on DEBUG level logging, and the DEBUG41 trace masks (on by default in Unified CVP 7.x).}}
|-
! '''Release'''
| Release 7.6(1).
|-
! '''Associated CDETS #'''
| None.
|-
|}

[[Category:Unified Expert Advisor, Release 7.6(1)]]

Call Tracing: Tracking the call in Unified CM - Revision history

Docwikibot: Bot: Adding {{Template:Required Metadata}}

Cchetty: 1 revision

Cchetty: /* Tracking the call in Unified CM */