Call Server: Resource Manager Service Fails to Start
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Revision as of 18:11, 18 September 2009
Resource Manager Service Fails to Start
|Problem Summary||Since the default log setting is ERROR for the Resource Manager Wrapper, the log file should provide exception details of the failure. The wrapper log file does indicate there is a failure in Resource Manager service startup, but the details of the event are not logged.|
|Possible Cause||The wrapper log was set to the wrong level.|
|Recommended Action||The change is unable to be made from Support Tools, so the change requires manual steps to change this setting. The log file to look for the exception is %CVP_HOME%\logs\orm_wrapper.log.
If the Resource Manager service fails to start, the ORM logs (orm_wrapper.log) collected from Support Tools will show the detailed information of the event.
|Associated CDETS #||None.|