Call Server: Only One Call Server Is Receiving Calls
Revision as of 18:11, 18 September 2009 by Cchetty
Only One Call Server Is Receiving Calls
|Problem Summary||Note: This tip applies to full video only.
When multiple Call Servers are connected to a single iCONTACT, only one of the Call Servers is receiving calls.
|Possible Cause||iCONTACT configuration may not be set to distribute calls to Call Servers via round-robin mechanism.|
|Recommended Action||Open the iCONTACT configuration file and verify that the notification type is set to round robin i.e <notification-type>Round-robin</notification-type>.|
|Associated CDETS #||None.|