Call Server: Only One Call Server Is Receiving Calls

From DocWiki

(Difference between revisions)
Jump to: navigation, search
(New page: == Only One Call Server Is Receiving Calls == <table border="1"><tr><td> '''Problem Summary''' </td><td>'''Note: ''' This tip applies to full video only. When multiple Call Servers are ...)
m (Bot: Adding {{Template:Required Metadata}})
 
(One intermediate revision not shown)
Line 1: Line 1:
 +
{{Template:Required Metadata}}
== Only One Call Server Is Receiving Calls ==
== Only One Call Server Is Receiving Calls ==

Latest revision as of 18:54, 18 December 2009

Only One Call Server Is Receiving Calls

Problem Summary Note: This tip applies to full video only.

When multiple Call Servers are connected to a single iCONTACT, only one of the Call Servers is receiving calls.

Error Message None
Possible Cause iCONTACT configuration may not be set to distribute calls to Call Servers via round-robin mechanism.
Recommended Action Open the iCONTACT configuration file and verify that the notification type is set to round robin i.e <notification-type>Round-robin</notification-type>.
Release Release 7.0(2)
Associated CDETS # None.

Rating: 0.0/5 (0 votes cast)

Personal tools