Call Server: Non-English Video Text Overlay is Garbled in Full Video
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Non-English Video Text Overlay is Garbled in Full Video
| Problem Summary | |
| Error Message | |
| Possible Cause | The "user.micropp.charset" ECC variable is not set correctly for the target language. |
| Recommended Action | Verify that the correct value is set in the "user.microapp.charset" ECC variable for the target language in the ICM script. The supported values values are specified in the Configuration and Administration Guide for Cisco Unified Customer Voice Portal. |
| Release | Release 7.0(2) |
| Associated CDETS # | None. |
| Possible Cause | The Radvision MCU is not configured for the target language. |
| Recommended Action | Upgrade the Radvision MCU to the target language so that the proper fonts are loaded. If the MCU is already configured for the target language, restart the MCU and EMP |
| Release | Release 7.0(2) |
| Associated CDETS # | None. |