Call Server: Movie Media of Video Micro-Application Cannot be Interrupted
Revision as of 19:59, 14 September 2009 by Ccosenti
Movie Media of Video Micro-Application Cannot be Interrupted
|Problem Summary||Note: This tip applies to full video only.
Movie media of video micro-app cannot be interrupted by a DTMF barge-in or when the agent becomes available.
|Possible Cause||This can happen if the micro-application movie media only has an audio-stream and does not have any video stream.|
|Recommended Action||In the Network VRU script micro-app configuration, change the Show/Display option in the Configuration to A for audio-only.|
|Associated CDETS #||None.|