Call Server: Movie Media of Video Micro-Application Cannot be Interrupted

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Revision as of 18:11, 18 September 2009

Movie Media of Video Micro-Application Cannot be Interrupted

Problem Summary Note: This tip applies to full video only.

Movie media of video micro-app cannot be interrupted by a DTMF barge-in or when the agent becomes available.

Error Message None.
Possible Cause This can happen if the micro-application movie media only has an audio-stream and does not have any video stream.
Recommended Action In the Network VRU script micro-app configuration, change the Show/Display option in the Configuration to A for audio-only.
Release Release 7.0(2)
Associated CDETS # None.

Rating: 0.0/5 (0 votes cast)

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