Call Server: IVR Service CALL RESULT Returns Error Code Other than 0
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IVR Service CALL_RESULT Returns Error Code Other than 0
| Problem Summary | The IVR Service sends a CALL_RESULT error code other than a zero (0) to the Call Server log. |
| Error Message | Below is an example of one of the messages:
4765560: 10.86.129.211: Aug 18 2007 06:09:59:484 -0400: %TEMP:CVP7.0_IVR-7-TRACE_CALL: {Thrd=http-8000-3} VBServlet:service: Request from 10.86.129.20: {CALL_ID=979679B9-2DD811DB-B72D0014-6944B762, MSG_TYPE=CALL_RESULT, CALL_SEQ_NUM=2, ERROR_CODE=32} |
| Possible Cause | The problem is due to an error with the Run Script Request from Unified ICME. |
| Recommended Action | Check the Error Code that was received in the Event Codes and Reasons appendix of this document, and take the appropriate action. For additional information and a complete list of the cause codes, refer to the Cause Codes and Debug Values section of the Cisco IOS Voice Troubleshooting and Monitoring Guide. |
| Release | Release 7.0(2) |
| Associated CDETS # | None. |
