Call Server: Full Video Call Disconnected When Routed Through IVP

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Full Video Call Disconnected When Routed Through IVP

Problem Summary Full video call is disconnected when it is routed through IVP.
Error Message None
Possible Cause Access number DN prefixes are not added to the iCONTACT application and/or the iCONTACT xml configuration.
Recommended Action See Chapter 17 in the Configuration and Administration Guide for Cisco Unified Customer Voice Portalfor information on modifying the Access Number in the iCONTACT xml file.
Release Release 7.0(2)
Associated CDETS # None.

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