| Problem Summary | General erratic behavior when everything is configured properly. Sometimes TTS plays, sometimes it does not, or the call stops when the VXML Server is running in script node in Unified ICME. Other behaviors include calls succeed in Unified ICME, but no TTS plays, or the caller hears silence, but no errors are reported in the log. Unavailable TTS errors are reported.
|
| Error Message | None.
|
| Possible Cause | If everything appears to be configured properly, and behavior is generally erratic, check the configuration of your Ethernet link.
|
| Recommended Action | Do the following:
- Check the Gateway log files.
- Check the VXML Server application logs.
- Verify the network settings. The chart below shows the speed and duplex settings for Unified CVP.
| Ethernet Switch Speed Capability
| Server/Gateway NIC Speed Capability
| Switch Port Speed/Duplex Setting
| Server/Gateway NIC Speed/Duplex Setting
|
| 1000 Mb
| 1000 Mb
| Auto / Auto
| Auto / Auto
|
| 1000 Mb
| 100 Mb
| 100 Mb / Full
| 100 Mb / Full
|
| 100 Mb
| 100 Mb
| 100 Mb / Full
| 100 Mb / Full
|
| 100 Mb
| 1000 Mb
| 100 Mb / Full
| 100 Mb / Full
|
|
| Release | Release 7.0(2) |
| Associated CDETS # | None. |
