Call Server: Calls Are Disconnecting

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Only One Call Server Is Receiving Calls

Problem Summary Note: This tip applies to full video only.

When multiple Call Servers are connected to a single iCONTACT, only one of the Call Servers is receiving calls.

Error Message None
Possible Cause iCONTACT configuration may not be set to distribute calls to Call Servers via round-robin mechanism.
Recommended Action Open the iCONTACT configuration file and verify that the notification type is set to round robin i.e <notification-type>Round-robin</notification-type>.
Release Release 7.0(2)
Associated CDETS # None.

Rating: 0.0/5 (0 votes cast)

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