Call Server: Call Server or VoiceXML Service Cannot Be Restarted

Revision as of 19:57, 6 July 2009 by Ccosenti (Talk | contribs)

Call Server or VoiceXML Service Cannot Be Restarted

Refer to the Microsoft Security Bulletin KB921883 that is available on the Microsoft web site. Go to: http://support.microsoft.com/http://support.microsoft.com/

Problem Summary	After applying license files, the Call Server service or the VoiceXML service are unable to be restarted. Both services can be stopped, but receive a warning message when trying to restart them.
Error Message	Windows could not start the Unified CVP Call Server/VXML Server on Local Computer. For more information, review the System Event Log. If this is a non-Microsoft service, contact the service vendor, and refer to service-specific error code 0.
Possible Cause	The problem is due to the side effect of the first version (1.0) of the MS06-040 patch (KB921883):
Recommended Action	Apply the new version of the Microsoft security patch KB921883.
Release	Release 7.0(2)
Associated CDETS #	None.

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