http://docwiki.cisco.com/w/index.php?title=Call_Control:_Reflecting_a_call_made_to_an_unmonitored_line_prior_to_login&feed=atom&action=history 2013-06-19T08:12:28Z Revision history for this page on the wiki MediaWiki 1.16.0 http://docwiki.cisco.com/w/index.php?title=Call_Control:_Reflecting_a_call_made_to_an_unmonitored_line_prior_to_login&diff=50189&oldid=prev 2013-01-10T20:33:12Z

<p>1 revision</p> <table style="background-color: white; color:black;"> <tr valign='top'> <td colspan='1' style="background-color: white; color:black;">← Older revision</td> <td colspan='1' style="background-color: white; color:black;">Revision as of 20:33, 10 January 2013</td> </tr></table>

Dosproul http://docwiki.cisco.com/w/index.php?title=Call_Control:_Reflecting_a_call_made_to_an_unmonitored_line_prior_to_login&diff=50188&oldid=prev 2012-12-04T20:36:22Z

<p></p> <table style="background-color: white; color:black;"> <col class='diff-marker' /> <col class='diff-content' /> <col class='diff-marker' /> <col class='diff-content' /> <tr valign='top'> <td colspan='2' style="background-color: white; color:black;">← Older revision</td> <td colspan='2' style="background-color: white; color:black;">Revision as of 20:36, 4 December 2012</td> </tr><tr><td colspan="2" class="diff-lineno">Line 16:</td> <td colspan="2" class="diff-lineno">Line 16:</td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>|-</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>|-</div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>! '''Release''' &nbsp;</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>! '''Release''' &nbsp;</div></td></tr> <tr><td class='diff-marker'>-</td><td style="background: #ffa; color:black; font-size: smaller;"><div>| Release&amp;nbsp;8.5(3), Release 9.0(1)</div></td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div>| Release&amp;nbsp;8.5(3), Release 9.0<ins class="diffchange diffchange-inline">(1), Release 9.1</ins>(1)</div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>|-</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>|-</div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>! '''Associated CDETS #''' &nbsp;</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>! '''Associated CDETS #''' &nbsp;</div></td></tr> <tr><td colspan="2" class="diff-lineno">Line 24:</td> <td colspan="2" class="diff-lineno">Line 24:</td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>&lt;br&gt;&amp;nbsp; &nbsp;</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>&lt;br&gt;&amp;nbsp; &nbsp;</div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td></tr> <tr><td class='diff-marker'>-</td><td style="background: #ffa; color:black; font-size: smaller;"><div>[[Category:Cisco_Finesse,_Release_8.5]] &nbsp;</div></td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div>[[Category:Cisco_Finesse,_Release_8.5]] <ins class="diffchange diffchange-inline">[[Category:Cisco_Finesse,_Release_9.0]]&amp;nbsp; </ins>[[Category:Cisco Finesse, Release 9.<ins class="diffchange diffchange-inline">1</ins>]]</div></td></tr> <tr><td class='diff-marker'>-</td><td style="background: #ffa; color:black; font-size: smaller;"><div>&#160;</div></td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div></div></td></tr> <tr><td class='diff-marker'>-</td><td style="background: #ffa; color:black; font-size: smaller;"><div>[[Category:Cisco Finesse, Release 9.<del class="diffchange diffchange-inline">0</del>]]</div></td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div></div></td></tr> </table>

Lobruce http://docwiki.cisco.com/w/index.php?title=Call_Control:_Reflecting_a_call_made_to_an_unmonitored_line_prior_to_login&diff=46499&oldid=prev 2012-06-28T16:05:47Z

<p>1 revision</p> <table style="background-color: white; color:black;"> <tr valign='top'> <td colspan='1' style="background-color: white; color:black;">← Older revision</td> <td colspan='1' style="background-color: white; color:black;">Revision as of 16:05, 28 June 2012</td> </tr></table>

Dosproul http://docwiki.cisco.com/w/index.php?title=Call_Control:_Reflecting_a_call_made_to_an_unmonitored_line_prior_to_login&diff=46498&oldid=prev 2012-06-13T14:12:28Z

<p></p> <table style="background-color: white; color:black;"> <col class='diff-marker' /> <col class='diff-content' /> <col class='diff-marker' /> <col class='diff-content' /> <tr valign='top'> <td colspan='2' style="background-color: white; color:black;">← Older revision</td> <td colspan='2' style="background-color: white; color:black;">Revision as of 14:12, 13 June 2012</td> </tr><tr><td colspan="2" class="diff-lineno">Line 16:</td> <td colspan="2" class="diff-lineno">Line 16:</td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>|-</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>|-</div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>! '''Release''' &nbsp;</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>! '''Release''' &nbsp;</div></td></tr> <tr><td class='diff-marker'>-</td><td style="background: #ffa; color:black; font-size: smaller;"><div>| Release&amp;nbsp;8.5(3)</div></td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div>| Release&amp;nbsp;8.5(3<ins class="diffchange diffchange-inline">), Release 9.0(1</ins>)</div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>|-</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>|-</div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>! '''Associated CDETS #''' &nbsp;</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>! '''Associated CDETS #''' &nbsp;</div></td></tr> <tr><td class='diff-marker'>-</td><td style="background: #ffa; color:black; font-size: smaller;"><div>| None<del class="diffchange diffchange-inline">.</del></div></td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div>| None</div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>|}</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>|}</div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>&lt;br&gt;&amp;nbsp; &nbsp;</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>&lt;br&gt;&amp;nbsp; &nbsp;</div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td></tr> <tr><td class='diff-marker'>-</td><td style="background: #ffa; color:black; font-size: smaller;"><div>[[Category:Cisco_Finesse,_Release_8.5]]</div></td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div>[[Category:Cisco_Finesse,_Release_8.5<ins class="diffchange diffchange-inline">]] </ins></div></td></tr> <tr><td colspan="2">&nbsp;</td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div>&#160;</div></td></tr> <tr><td colspan="2">&nbsp;</td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div><ins class="diffchange diffchange-inline">[[Category:Cisco Finesse, Release 9.0</ins>]]</div></td></tr> </table>

Lobruce http://docwiki.cisco.com/w/index.php?title=Call_Control:_Reflecting_a_call_made_to_an_unmonitored_line_prior_to_login&diff=44254&oldid=prev 2012-01-04T20:56:57Z

<p>1 revision</p> <table style="background-color: white; color:black;"> <tr valign='top'> <td colspan='1' style="background-color: white; color:black;">← Older revision</td> <td colspan='1' style="background-color: white; color:black;">Revision as of 20:56, 4 January 2012</td> </tr></table>

Dosproul http://docwiki.cisco.com/w/index.php?title=Call_Control:_Reflecting_a_call_made_to_an_unmonitored_line_prior_to_login&diff=44253&oldid=prev 2011-12-14T21:17:05Z

<p></p> <p><b>New page</b></p><div>== &amp;nbsp;Call made prior to login is shown as an active call ==<br /> <br /> {| border=&quot;1&quot;<br /> |-<br /> ! '''Problem Summary''' <br /> | An&amp;nbsp;agent is in state LOGOUT and makes a call to an unmonitored line and then tries to sign in. When the desktop comes up, the call appearance is shown as an active call when in reality, it is ringing on the other end.<br /> |-<br /> ! '''Error Message''' <br /> | None.<br /> |-<br /> ! '''Possible Cause''' <br /> | Unified CCE&amp;nbsp;does not return any devices other than the agent’s device on the call and Unified CCE returns the LocalConnectionState of the agent's device as CS_CONNECT, which Finesse interprets as a call with state ACTIVE.<br /> |-<br /> ! '''Recommended Action''' <br /> | Do not use Finesse UI call control until the call is established.<br /> |-<br /> ! '''Release''' <br /> | Release&amp;nbsp;8.5(3)<br /> |-<br /> ! '''Associated CDETS #''' <br /> | None.<br /> |}<br /> <br /> &lt;br&gt;&amp;nbsp; <br /> <br /> [[Category:Cisco_Finesse,_Release_8.5]]</div>

Lobruce