http://docwiki.cisco.com/w/index.php?title=Call_Control:_Re-route_On_No_Answer_(RONA)_does_not_work_with_PG_failover&feed=atom&action=history 2013-05-21T11:16:58Z Revision history for this page on the wiki MediaWiki 1.16.0 http://docwiki.cisco.com/w/index.php?title=Call_Control:_Re-route_On_No_Answer_(RONA)_does_not_work_with_PG_failover&diff=50195&oldid=prev 2013-01-10T20:33:13Z

<p>1 revision</p> <table style="background-color: white; color:black;"> <tr valign='top'> <td colspan='1' style="background-color: white; color:black;">← Older revision</td> <td colspan='1' style="background-color: white; color:black;">Revision as of 20:33, 10 January 2013</td> </tr></table>

Dosproul http://docwiki.cisco.com/w/index.php?title=Call_Control:_Re-route_On_No_Answer_(RONA)_does_not_work_with_PG_failover&diff=50194&oldid=prev 2012-12-04T20:44:35Z

<p></p> <table style="background-color: white; color:black;"> <col class='diff-marker' /> <col class='diff-content' /> <col class='diff-marker' /> <col class='diff-content' /> <tr valign='top'> <td colspan='2' style="background-color: white; color:black;">← Older revision</td> <td colspan='2' style="background-color: white; color:black;">Revision as of 20:44, 4 December 2012</td> </tr><tr><td colspan="2" class="diff-lineno">Line 16:</td> <td colspan="2" class="diff-lineno">Line 16:</td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>|-</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>|-</div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>! '''Release''' &nbsp;</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>! '''Release''' &nbsp;</div></td></tr> <tr><td class='diff-marker'>-</td><td style="background: #ffa; color:black; font-size: smaller;"><div>| Release&amp;nbsp;8.5(3), Release 9.0(1)</div></td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div>| Release&amp;nbsp;8.5(3), Release 9.0<ins class="diffchange diffchange-inline">(1), Release 9.1</ins>(1)</div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>|-</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>|-</div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>! '''Associated CDETS #''' &nbsp;</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>! '''Associated CDETS #''' &nbsp;</div></td></tr> <tr><td colspan="2" class="diff-lineno">Line 22:</td> <td colspan="2" class="diff-lineno">Line 22:</td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>|}</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>|}</div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td></tr> <tr><td class='diff-marker'>-</td><td style="background: #ffa; color:black; font-size: smaller;"><div>[[Category:Cisco_Finesse,_Release_8.5]] &nbsp;</div></td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div>[[Category:Cisco_Finesse,_Release_8.5]] <ins class="diffchange diffchange-inline">[[Category:Cisco_Finesse,_Release_9.0]]&amp;nbsp; </ins>[[Category:Cisco Finesse, Release 9.<ins class="diffchange diffchange-inline">1</ins>]]</div></td></tr> <tr><td class='diff-marker'>-</td><td style="background: #ffa; color:black; font-size: smaller;"><div>&#160;</div></td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div></div></td></tr> <tr><td class='diff-marker'>-</td><td style="background: #ffa; color:black; font-size: smaller;"><div>[[Category:Cisco Finesse, Release 9.<del class="diffchange diffchange-inline">0</del>]]</div></td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div></div></td></tr> </table>

Lobruce http://docwiki.cisco.com/w/index.php?title=Call_Control:_Re-route_On_No_Answer_(RONA)_does_not_work_with_PG_failover&diff=46505&oldid=prev 2012-06-28T16:05:47Z

<p>1 revision</p> <table style="background-color: white; color:black;"> <tr valign='top'> <td colspan='1' style="background-color: white; color:black;">← Older revision</td> <td colspan='1' style="background-color: white; color:black;">Revision as of 16:05, 28 June 2012</td> </tr></table>

Dosproul http://docwiki.cisco.com/w/index.php?title=Call_Control:_Re-route_On_No_Answer_(RONA)_does_not_work_with_PG_failover&diff=46504&oldid=prev 2012-06-13T14:18:14Z

<p></p> <table style="background-color: white; color:black;"> <col class='diff-marker' /> <col class='diff-content' /> <col class='diff-marker' /> <col class='diff-content' /> <tr valign='top'> <td colspan='2' style="background-color: white; color:black;">← Older revision</td> <td colspan='2' style="background-color: white; color:black;">Revision as of 14:18, 13 June 2012</td> </tr><tr><td colspan="2" class="diff-lineno">Line 16:</td> <td colspan="2" class="diff-lineno">Line 16:</td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>|-</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>|-</div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>! '''Release''' &nbsp;</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>! '''Release''' &nbsp;</div></td></tr> <tr><td class='diff-marker'>-</td><td style="background: #ffa; color:black; font-size: smaller;"><div>| Release&amp;nbsp;8.5(3)</div></td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div>| Release&amp;nbsp;8.5(3<ins class="diffchange diffchange-inline">), Release 9.0(1</ins>)</div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>|-</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>|-</div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>! '''Associated CDETS #''' &nbsp;</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>! '''Associated CDETS #''' &nbsp;</div></td></tr> <tr><td colspan="2" class="diff-lineno">Line 22:</td> <td colspan="2" class="diff-lineno">Line 22:</td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>|}</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>|}</div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td></tr> <tr><td class='diff-marker'>-</td><td style="background: #ffa; color:black; font-size: smaller;"><div>[[Category:Cisco_Finesse,_Release_8.5]]</div></td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div>[[Category:Cisco_Finesse,_Release_8.5<ins class="diffchange diffchange-inline">]] </ins></div></td></tr> <tr><td colspan="2">&nbsp;</td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div>&#160;</div></td></tr> <tr><td colspan="2">&nbsp;</td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div><ins class="diffchange diffchange-inline">[[Category:Cisco Finesse, Release 9.0</ins>]]</div></td></tr> </table>

Lobruce http://docwiki.cisco.com/w/index.php?title=Call_Control:_Re-route_On_No_Answer_(RONA)_does_not_work_with_PG_failover&diff=44262&oldid=prev 2012-01-04T20:56:57Z

<p>1 revision</p> <table style="background-color: white; color:black;"> <tr valign='top'> <td colspan='1' style="background-color: white; color:black;">← Older revision</td> <td colspan='1' style="background-color: white; color:black;">Revision as of 20:56, 4 January 2012</td> </tr></table>

Dosproul http://docwiki.cisco.com/w/index.php?title=Call_Control:_Re-route_On_No_Answer_(RONA)_does_not_work_with_PG_failover&diff=44261&oldid=prev 2011-12-09T20:35:18Z

<p></p> <p><b>New page</b></p><div>== Re-route On No Answer (RONA) does not work if PG failover occurs while the call is ringing ==<br /> <br /> {| border=&quot;1&quot;<br /> |-<br /> ! '''Problem Summary''' <br /> | If a call is delivered to an available agent and PG failover occurs while the call is ringing, the call does not get rerouted to another available agent, even if the agent does not answer the call within the configured Ring No Answer time period.<br /> |-<br /> ! '''Error Message''' <br /> | None.<br /> |-<br /> ! '''Possible Cause''' <br /> | Unified CCE does not support RONA with PG failover.<br /> |-<br /> ! '''Recommended Action''' <br /> | Not applicable.<br /> |-<br /> ! '''Release''' <br /> | Release&amp;nbsp;8.5(3)<br /> |-<br /> ! '''Associated CDETS #''' <br /> | None.<br /> |}<br /> <br /> [[Category:Cisco_Finesse,_Release_8.5]]</div>

Lobruce