CRS 4.5 profile name is missing

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Revision as of 19:50, 12 August 2009

CRS 4.5 profile name is missing

Problem Summary You are prompted to select the CRS 4.5 profile name during the 4.5 to 7.0 upgrade, but that name is missing from the pulldown menu list during restore.
Error Message None.
Possible Cause This can happen if an initial attempt to restore was unsuccessful due to the Cisco Unified CCX Node Manager abruptly shutting down or restarting. The CRS 4.5 profile name may have been migrated to the 7.0 cluster ID (that is, a long number) during the restore attempt. However, because the Cisco Unified CCX Node Manager service abruptly shut down, the name itself remained migrated in the CCM table.
Recommended Action

When prompted for the CRS 4.5 profile name, please choose the long integer number from the menu pulldown list.

Release Release 7.0(1)
Associated CDETS # None.

Rating: 0.0/5 (0 votes cast)

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