Automation Errors

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Error Issue Resolution
Computer did not get added to the domain
  • Domain user does not have sufficient privilege to add the computer to the specified domain.
  • Computer cannot reach the specified domain.
  • Domain Name provided does not exist.
  • Domain user name provided is incorrect.
  • Domain password provided is incorrect.
  • Manually add the computer to the required domain by providing the valid domain name and credentials.
  • Ensure that the user has sufficient privileges to add the computer to the domain.
  • If the computer cannot reach the domain, manually configure the network.
Computer did not
get added to the
work group 		Workgroup Name provided does not
exist.
  • Manually add the computer to the required work group by providing the valid Workgroup name.
  • Ensure that the user has sufficient privileges to add the computer to the workgroup.
  • If the computer network is not configured, manually configure it.
Computer Name Invalid criteria Computer name should have a minimum of one and a maximum of 15 characters.
It should not contain special characters other than hyphen (-).
Domain Name Invalid criteria Check that the domain name in the spreadsheet is not empty and that the format is correct.
Product Key Invalid criteria Check that when the product key specified in the input file meets the specified format. Product key should have five blocks, each block
containing five alpha-numeric characters.
Computer Name field Invalid value or no value Check for the computer name. If it is not
provided, enter the correct computer name.
Default Gateway field Invalid value or no value Provide the default gateway in the required
format XXX.XXX.XXX.XXX.
Destination Data Store Name Invalid value or no value The name of the Destination Host Data store in
which the new virtual machine is to be created.
Destination Host IP Invalid value or no value The IP address of the Destination Host in which
the new virtual machine is to be created.
Domain User Name field Invalid value or no value Enter this value if it is not provided.
Domain password field Invalid value or no value Enter this value if it is not provided.
DNS Server field Invalid value or no value Provide the DNS Server in the required format
XXX.XXX.XXX.XXX.
Alternate DNS Invalid value Provide the IP address in the required format
XXX.XXX.XXX.XXX.
IP Address field Invalid value or no value Provide the IP address in the required format
XXX.XXX.XXX.XXX.
Golden Template Value Invalid value or no value The name of the golden template from which
the customer machine is to be cloned.
Organization Name field Invalid value or no value Enter this value if it is not provided.
Num NICs Invalid value or no value Provide the number of NICs required based on
the host golden template.
NIC Mapping
mismatch 		This error occurs when the wrong number of network adapters are configured in the VM before you convert it to a golden template. VM
deployment will not be successful if the number of NICs in the template and its corresponding customization file do not match. 		Configure the correct number of network
adapters.
Owner Name field
(Applicable for
Windows only) 		Invalid value or no value. Administrator and Guest are invalid values. Enter this value if it is not provided.
Organization Name field Invalid value or no value Enter this value if it is not provided.
Organization Location field Invalid value or no value Enter this value if it is not provided.
Organization State field Invalid value or no value Enter this value if it is not provided.
Organization Country field Invalid value or no value Enter this value if it is not provided.
Product key field(Applicable only
for Windows). 		Invalid value or no value Enter this value if it is not provided.
SourceData Store Name field Invalid value or no value The name of the Source DataStore which
contains the golden template to be used.
Source Host IP field Invalid value or no value
 The IP address of the Source Host that contains
the golden template to be used.
Subnet mask field Invalid value or no value
 Provide the subnet mask in the required format
XXX.XXX.XXX.XXX.
Time Zone Linux Area field
(Applicable for
Linux only) 		Invalid value or no value
 Provide and check the Time Zone area for Linux
systems.
Time Zone Linux Location"field
(Applicable for
Linux only) 		Invalid value or no value
 Provide and check the Time Zone location for
Linux systems.
Time Zone Windows
(Applicable for
Windows only) 		Invalid value or no value
 Provide and check the Time Zone area for
Windows system.
Windows is not activated The product key provided is not valid.
  1. Open the command prompt and run the command slmgr /ipk <product key>.
  2. Open the command prompt and run the command slmgr - dlv and check if product key is successfully installed.
  3. Run the command slmgr - ato to activate the product key.
Windows is not activated The computer cannot connect to the
Internet for activating.
  1. Manually configure the network to connect the computer to internet.
  2. Open the command prompt and run the command slmgr - dlv and check if product key is successfully installed.
  3. Run the command slmgr - ato to activate the product key
Windows is not activated Computer is not able to connect to Microsoft product key activation
server due to firewall issues.
  1. Add the proxy in the LAN settings to connect to Microsoft key activation server.
  2. Open the command prompt and run the command slmgr - dlv and check if product key is successfully installed.
  3. Run the command slmgr - ato to activate the product key.

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