Dosproul: 1 revision

2012-09-14T12:39:18Z

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Revision as of 12:39, 14 September 2012

Altabass at 05:35, 28 August 2012

2012-08-28T05:35:45Z

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{| style="width: 1105px; height: 753px" border="1" cellspacing="1" cellpadding="1" width="1105"
|-
! scope="col" | Error
! scope="col" | Issue
! scope="col" | Resolution
|-
| Computer did not get added to the domain
|
*Domain user does not have sufficient privilege to add the computer to the specified domain.
*Computer cannot reach the specified domain.
*Domain Name provided does not exist.
*Domain user name provided is incorrect.
*Domain password provided is incorrect.

|
*Manually add the computer to the required domain by providing the valid domain name and credentials.
*Ensure that the user has sufficient privileges to add the computer to the domain.
*If the computer cannot reach the domain, manually configure the network.

|-
| Computer did not get added to the work group
| Workgroup Name provided does not exist.
|
*Manually add the computer to the required work group by providing the valid Workgroup name.
*Ensure that the user has sufficient privileges to add the computer to the workgroup.
*If the computer network is not configured, manually configure it.

|-
| Computer Name
| Invalid criteria
| Computer name should have a minimum of one and a maximum of 15 characters. It should not contain special characters other than hyphen (-).
|-
| Domain Name
| Invalid criteria
| Check that the domain name in the spreadsheet is not empty and that the format is correct.
|-
| Product Key
| Invalid criteria
| Check that when the product key specified in the input file meets the specified format. Product key should have five blocks, each block containing five alpha-numeric characters.
|-
| Computer Name field
| Invalid value or no value
| Check for the computer name. If it is not provided, enter the correct computer name.
|-
| Default Gateway field
| Invalid value or no value
| Provide the default gateway in the required format XXX.XXX.XXX.XXX.
|-
| Destination Data Store Name
| Invalid value or no value
| The name of the Destination Host Data store in which the new virtual machine is to be created.
|-
| Destination Host IP
| Invalid value or no value
| The IP address of the Destination Host in which the new virtual machine is to be created.
|-
| Domain User Name field
| Invalid value or no value
| Enter this value if it is not provided.
|-
| Domain password field
| Invalid value or no value
| Enter this value if it is not provided.
|-
| DNS Server field
| Invalid value or no value
| Provide the DNS Server in the required format XXX.XXX.XXX.XXX.
|-
| Alternate DNS
| Invalid value
| Provide the IP address in the required format XXX.XXX.XXX.XXX.
|-
| IP Address field
| Invalid value or no value
| Provide the IP address in the required format XXX.XXX.XXX.XXX.
|-
| Golden Template Value
| Invalid value or no value
| The name of the golden template from which the customer machine is to be cloned.
|-
| Organization Name field
| Invalid value or no value
| Enter this value if it is not provided.
|-
| Num NICs
| Invalid value or no value
| Provide the number of NICs required based on the host golden template.
|-
| NIC Mapping mismatch
| This error occurs when the wrong number of network adapters are configured in the VM before you convert it to a golden template. VM deployment will not be successful if the number of NICs in the template and its corresponding customization file do not match.
| Configure the correct number of network adapters.
|-
| Owner Name field (Applicable for Windows only)
| Invalid value or no value. Administrator and Guest are invalid values.
| Enter this value if it is not provided. 
|-
| Organization Name field
| Invalid value or no value
| Enter this value if it is not provided.
|-
| Organization Location field
| Invalid value or no value
| Enter this value if it is not provided.
|-
| Organization State field
| Invalid value or no value
| Enter this value if it is not provided.
|-
| Organization Country field
| Invalid value or no value
| Enter this value if it is not provided.
|-
| Product key field(Applicable only for Windows).
| Invalid value or no value
| Enter this value if it is not provided.
|-
| SourceData Store Name field
| Invalid value or no value
| The name of the Source DataStore which contains the golden template to be used.
|-
| Source Host IP field
| Invalid value or no value 
| The IP address of the Source Host that contains the golden template to be used.
|-
| Subnet mask field
| Invalid value or no value 
| Provide the subnet mask in the required format XXX.XXX.XXX.XXX.
|-
| Time Zone Linux Area field (Applicable for Linux only)
| Invalid value or no value 
| Provide and check the Time Zone area for Linux systems.
|-
| Time Zone Linux Location"field (Applicable for Linux only)
| Invalid value or no value 
| Provide and check the Time Zone location for Linux systems.
|-
| Time Zone Windows (Applicable for Windows only)
| Invalid value or no value 
| Provide and check the Time Zone area for Windows system.
|-
| Windows is not activated
| The product key provided is not valid. 
|
#Open the command prompt and run the command slmgr /ipk <product key>.
#Open the command prompt and run the command slmgr - dlv and check if product key is successfully installed.
#Run the command slmgr - ato to activate the product key.

|-
| Windows is not activated
| The computer cannot connect to the Internet for activating.
|
#Manually configure the network to connect the computer to internet.
#Open the command prompt and run the command slmgr - dlv and check if product key is successfully installed.
#Run the command slmgr - ato to activate the product key

|-
| Windows is not activated
| Computer is not able to connect to Microsoft product key activation server due to firewall issues.
|
#Add the proxy in the LAN settings to connect to Microsoft key activation server.
#Open the command prompt and run the command slmgr - dlv and check if product key is successfully installed.
#Run the command slmgr - ato to activate the product key.

|}

[[Category:Hosted_Collaboration_Solution_for_Contact_Center]]

Automation Errors - Revision history

Dosproul: 1 revision

Altabass at 05:35, 28 August 2012