Authentication: User attempts an HTTP request and receives an HTTP response with status code 401 (Unauthorized) - Revision history

Dosproul: 1 revision

2012-06-28T16:05:45Z

1 revision

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Revision as of 16:05, 28 June 2012

Lobruce at 13:56, 13 June 2012

2012-06-13T13:56:17Z

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Dosproul: 1 revision

2012-01-04T20:56:56Z

1 revision

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Revision as of 20:56, 4 January 2012

Lobruce at 18:00, 21 December 2011

2011-12-21T18:00:35Z

New page

== User Attempts an HTTP Request and Receives an HTTP Response with Status Code 401 (Unauthorized) ==

{| border="1"
|-
! '''Problem Summary'''
| A user provides an invalid username or password when attempting an HTTP request, and receives an HTTP response with status code 401.
|-
! '''Error Message'''
| HTTP response with status code 401 (Authorization Failure).
|-
! '''Possible Cause'''
|
The user credentials (username or password) are invalid.

Primary and backup AWDB servers are down.

|-
! '''Recommended Action'''
|
*Before authenticating a user with Finesse, the user needs to be created on Unified CCE.
*Usernames and passwords must be Base64 encoded.
*HTTP requests must use the HTTP Basic Authentication method.
*When making requests using Poster, the Application Type must be set to XML.

|-
! '''Release'''
| Release 8.5(3)
|-
! '''Associated CDETS #'''
| None.
|}

<br>  <br>

[[Category:Cisco_Finesse,_Release_8.5]]