Audio Error Message: I'm sorry, we are experiencing difficulties. Please call back at a later time.

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Problem Summary

NA

Error Message

I'm sorry, we are experiencing difficulties.Please call back at a later time.

Possible Cause

An incorrectly spelled or configured user.microapp.ToExtVXML will cause this problem.

Recommended Action

Be sure the ECC variables you added are spelled properly, especially the variables used in the Unified ICM script. If you must add a correctly spelled variable that was used in the script, be sure to update the corresponding Set Variable element in the Unified ICM script.

Release

NA

Associated CDETS #

None.

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