Audio: One-Way Audio on Voice Gateway

From DocWiki

Revision as of 18:11, 18 September 2009 by Cchetty (Talk | contribs)
Jump to: navigation, search

One-Way Audio on Voice Gateway

Problem Summary One-way audio on a AS5350 or AS5400 voice gateway after an IP transfer.
Error Message None.
Possible Cause One-way audio after a remote H.323 device sends the VoIP-Gateway a HOLD or TRANSFER message.
Recommended Action Disable the voice-fastpath command on the Gateway, using the syntax: no voice-fastpath disable.

Note: This command is enabled by default and the syntax is hidden.

Release Release 7.0(2)
Associated CDETS # None.
Possible Cause The Gateway and Cisco Unified Communications Manager are in different subnets and no IP route defined in the Gateway.
Recommended Action Ping from the Gateway to the Unified CM and also from the Unified CM to the Gateway. If there is a problem with pinging, add an IP route for the different subnet in the Gateway.

For example, specify the command ip route where is the default routing gateway for the Gateway. This command enables routing to all subnets.

After entering this command, try a ping session again. If that is successful then you should be able to listen to the two-way voice.

Release Release 7.0(2)
Associated CDETS # None.

Rating: 0.0/5 (0 votes cast)

Personal tools