Audio: Long Pauses between Prompts

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Long Pauses between Prompts

Problem Summary Caller experiences long pauses between prompts.
Error Message None.
Possible Cause There are multiple causes for this issue:
  1. There is a WAIT node in the ICM script.
  2. There is delay in the network or one of the components in the solution.
Recommended Action Possible solutions to the causes mentioned above.
  1. WAIT nodes are not supported with Unified CVP. Check for WAIT nodes in the ICM script and remove them.
  2. The point of latency within the network must be isolated and resolved.
Release Release 7.0(2)
Associated CDETS # None.

Rating: 0.0/5 (0 votes cast)

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