Audio: Incoming Audio-Only Calls to IVP Are Not Rejected
Incoming Audio-Only Calls to IVP Are Not Rejected
|Problem Summary||Incoming audio-only calls to IVP are not rejected.|
|Possible Cause||Audio-only or basic video calls are routed to IVP. The ivp.xml configuration file on the IVP machine is not set to reject audio-only calls.|
|Recommended Action|| Add <general rejectIncomingAudioOnlyCalls="enable" /> to /home/rv/ivp/conf/ivp.xml, and then restart the IVP machine.
Note: Enabling this parameter prohibits audio-only agents from performing warm consultative transfer back into IVP. Audio-only calls must be routed through the CVP Call Server.
|Associated CDETS #||None.|