Audio: Incoming Audio-Only Calls to IVP Are Not Rejected
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== Incoming Audio-Only Calls to IVP Are Not Rejected == | == Incoming Audio-Only Calls to IVP Are Not Rejected == | ||
Latest revision as of 18:46, 18 December 2009
Incoming Audio-Only Calls to IVP Are Not Rejected
| Problem Summary | Incoming audio-only calls to IVP are not rejected. |
| Error Message | None. |
| Possible Cause | Audio-only or basic video calls are routed to IVP. The ivp.xml configuration file on the IVP machine is not set to reject audio-only calls. |
| Recommended Action | Add <general rejectIncomingAudioOnlyCalls="enable" /> to /home/rv/ivp/conf/ivp.xml, and then restart the IVP machine.
Note: Enabling this parameter prohibits audio-only agents from performing warm consultative transfer back into IVP. Audio-only calls must be routed through the CVP Call Server. |
| Release | Release 7.0(2) |
| Associated CDETS # | None. |
