Audio: Incoming Audio-Only Calls to IVP Are Not Rejected

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Revision as of 18:11, 18 September 2009

Incoming Audio-Only Calls to IVP Are Not Rejected

Problem Summary Incoming audio-only calls to IVP are not rejected.
Error Message None.
Possible Cause Audio-only or basic video calls are routed to IVP. The ivp.xml configuration file on the IVP machine is not set to reject audio-only calls.
Recommended Action Add <general rejectIncomingAudioOnlyCalls="enable" /> to /home/rv/ivp/conf/ivp.xml, and then restart the IVP machine.

Note: Enabling this parameter prohibits audio-only agents from performing warm consultative transfer back into IVP. Audio-only calls must be routed through the CVP Call Server.

Release Release 7.0(2)
Associated CDETS # None.

Rating: 0.0/5 (0 votes cast)

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