Audio: Incoming Audio-Only Calls to IVP Are Not Rejected
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(New page: == Incoming Audio-Only Calls to IVP Are Not Rejected == <table border="1"><tr><td> '''Problem Summary''' </td><td> Incoming audio-only calls to IVP are not rejected. </td></tr><tr><td> '...)
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Revision as of 18:11, 18 September 2009
Incoming Audio-Only Calls to IVP Are Not Rejected
|Problem Summary||Incoming audio-only calls to IVP are not rejected.|
|Possible Cause||Audio-only or basic video calls are routed to IVP. The ivp.xml configuration file on the IVP machine is not set to reject audio-only calls.|
|Recommended Action|| Add <general rejectIncomingAudioOnlyCalls="enable" /> to /home/rv/ivp/conf/ivp.xml, and then restart the IVP machine.
Note: Enabling this parameter prohibits audio-only agents from performing warm consultative transfer back into IVP. Audio-only calls must be routed through the CVP Call Server.
|Associated CDETS #||None.|